A short motivational/instructional monologue (YouTube) advising business owners/managers to invest significantly more time in training and onboarding. The speaker argues that letting people walk away early yields low (20–50%) efficiency and short-term satisfaction, whereas training them thoroughly to 80–110% competence requires patience but saves time and energy over a multi-year business growth journey.
I would encourage you to give people grace and do the training. I do it a couple times longer than you think you should because the temptation is going to be to walk away. And here's the thing, it feels really good in the short term to walk away immediately and say you just do this and then you go look at something else. And that's getting it done at like 20, 30, 40% efficiency. And there's like a rush in that and I'm going to move on to something new. And it's this shiny thing. The reality is that if you do that in your whole business growth journey, what I've learned for myself anyway is that in the long run, it costs much more time and energy to do things that way. And so if I can just have the discipline to do it myself and allow them to watch and train. Not until they get it 30%, 40%, 50%, but they're at 80 to 100, maybe even 110% and go super deep on that thing before I turn and move to the next thing. That is really hard to do. It takes patience. And yet in the long term, over a five year business growth journey, I've experienced that things are tighter, they're better run, and you just don't have quite as many issues as if you do it the other way.