A short talk about leadership and team meeting practices emphasizing servant leadership. The speaker contrasts routine business one-on-ones with more personal check-ins (coffee/lunch) and highlights asking team members “What can I help you with?” as a central, often-neglected leadership question.
So that's a good example of structure. Another example of structure is the meeting cadence that you follow on your team. Tim talked about twice a month he does an agent one on one and that's a mostly business oriented meeting. But he's done a better job recently here bringing agents out of the office for a cup of coffee or for lunch or to grab a drink to talk about like, hey, what's going well in your, in your business and your life and what are some of the challenges that I can help you with? He asked a profound question which I promise you most team builders don't ask, including myself for most of my journey in business. What can I help you with? That's if you don't understand the concept of servant leadership, which really is the only type of leadership there should be, you probably aren't asking that question of your team members. What can I help you with.