How To Use Your Listing Care Coordinator

Kara, your listing care coordinator, handles the prep work before your home goes on the market: sending the pre-list package, ordering photos, pulling comps for your equity valuation, and getting everything onto MLS. Expect your listing live in 5 to 7 days, then weekly check-ins and a full market review at 30 days.
On the listing side. So we do have someone that's taking the calls that are coming in. She positions herself as the assistant to the listing partners. So when they come out they're going to talk about the 29 days or they're going to talk about the guaranteed sale or those sorts of things. So that's a little bit of a handoff but typically the relationship once that appointment is set our listing agents pick up the phone as quickly from getting that email. So she books the, so the seller info sheet. That's her main. Now once she gets this filled out an appointment is booked. It goes over to John John Appointment at Large Real Estate or Sharon Appointment at Large Real Estate. Those are group email addresses in Google Apps and it's put in the listing appointment tracker. And Kara, who's the listing client care coordinator, she makes sure that the brownies get sent out, that the pre list package gets sent out. And she's also, she helps prepare the equity valuation. The listing agent pulls up the active and the sole comps gets them over to Kara listing. At the same time the listing partner is calling that seller client saying hey, you know, I know Lorian just set up an appointment for us to come see the property. Really excited. There's, there's a couple questions that I, you know, in order to do a really good job for you that you know, I didn't see here on the, on your information sheet, you know, any idea what homes are selling for in your area? And I know sometimes it's a weird question, you know, about what you owe on the property. So usually they'll focus on maybe some numbers that Lorian wasn't able to get and then they go out to the property. The seven step listing appointment process. Once they take the listing it goes back over to Kara, John or Sharon at the listing appointment. Say that Kara is my assistant, she's going to be reaching out to you, scheduling the photography, getting the property on the mls. She'll send you the MLS listing to review before we make it live. They have a checklist. So in our listing packets, this sheet, it has to be filled out by the listing agent when they hand it to Kara, whether they want a home warranty, a pre inspection of the measurement, those sorts of things. And they say so I'm going to give this information to Kara. She's going to get everything set up for photography, get you on the market. You know, usually takes five to seven days to get on the market. And they explain I'm going to call you every Monday no matter what. But every 30 days, we're going to have a market review. And so we'll do a screen share. We'll get on the phone. I might have Lars come on the call if things aren't going the way that it should. And we're going to have a market review and talk about the price of your home.










