SC personalities (Steady and Conscientious) are the best fit for admin and operations roles in real estate, whether in listing care, buyer support, or marketing. High-D personalities create friction and should be limited to one per team, while moderate I types work better in customer-facing roles than task-heavy ones.
Foreign. So Chris talks about the ideal disc for listing client care. Any specific differences between listing and buyer client care personalities? Now Chris, what I found is that any, any support persons when you know these are the three structures. So let's kind of go, go to here. So these are the three structures. Principal agent, team leader and corporate model. So this client care person right here could end up being running your operations. They can end up being a seller's client care or a buyer client care. Typically the amount of communication in the beginning, like when you have one admin, you may leverage this one admin to get on the phone with your sellers to put out fires if they're licensed with existing transactions. So this may be an exceptional individual. When you're looking more at the corporate model, you know, there's not as much like we expect our agents to get on the phone with sellers and deal with the weekly calls and when shit hits the fan they're going to be getting on the phone with sellers. So it's the same basic personality type. So the only variable is how much if you really believe the disc and they test it accurately and their work experience sort of backs up what they've been able to do in their career professionally. It's a SC personality type that fits well in admin positions. So any of these positions, marketing coordinator, seller client care, buyer client care. Over here you have the same thing. If you're doing the three different models and same here. The only difference here is that this person may be able to get on the phone with other agents and keep deals running while you're out selling new clients or building the team, recruiting, training, those sorts of things. But it's basically an SC personality type. You don't need a bunch of D. D is the biggest sort of wild card in my opinion. The more Ds you have on your team, to me it's the more headach. You know, there's really in my mind there's only room for 1D on a team. And as you get out of it, you know, obviously as you get out of being there day to day, you may be able to afford more D's on your team. And then the only other thing is the I, the their ability to influence and that's I is a little bit of, you know, that's their chattiness, their ability to get on the phone and engage, be engaging with people. But you don't want too much of that because really you just have to. They're taskmasters. So it's really SC personality type and they've been in support and admin roles before, so I don't see a difference between listing and buyer client care because really both of them are going to be end up being on the phone with agents or, you know, their buyers or sellers or whatnot. So they have to have a little bit of that ability, the customer service ability, but that's really about it.
