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In this brief excerpt, the speaker declares a mission to eliminate bad bosses worldwide, acknowledging the challenge given their prevalence. While working with senior leaders, the speaker’s focus extends beyond the leaders themselves to the employees several layers beneath them—people with little power or choice who are directly affected by the leaders’ behavior. The speaker emphasizes that senior leaders cast a ‘shadow’ through their modeled behaviors, influencing the work environment and experiences of those far down the hierarchy.

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