0:45

In this brief dialogue, the speakers discuss how modern pricing conversations—especially in B2C—must focus on what the seller can do for the buyer, framing value as a transformation. They note that the same principle applies to B2B. One speaker describes the framing as a "from‑to" or "problem‑result" narrative, emphasizing that the message must resonate with the client and clearly convey the outcomes the seller will achieve for them.

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