Lisa Murphy spent 35 years burning out by trying to do everything herself, then blamed the market and economy before realizing the real problem was missing systems and delegation. When she rebuilt around integrated processes and team buy-in, performance jumped and she finally had freedom.
If I could go back 35 years— wait, am I dating myself? Anyway, I'd tell that version of me one thing: you are not an island. You might do it best, but having a team will help you do more and do it better. When revenue flattened, I picked up the slack. I drove the numbers, I drove my people, and if I'm honest, sometimes I drove them right out. When churn crept in, I blamed myself. I blamed my RBF. If you know, you know. So I softened. I tried to be liked instead of leading, and it only made things worse. I blamed the market, my team, the economy, this new generation, everyone but the real culprit: my systems. Or rather, the lack. The lack of integration, connection, buy-in. Then it hit me. I had systems, my routines, my work ethic, my mental checklist, but my companies did not. And the day I fixed that, everything changed. Do you know that feeling when you realize you may be the one holding up the whole show? When you can't take a day off because too many people need something from you?
Lisa Murphy on Speak Feed Lead Conversations with Jackie Bailey | Premieres October 16
