Why Emotional Intelligence Is Every Leader's Competitive Advantage | Dr. Mort Orman

7 Aug 2026 · 4 min
4:14

In this interview, Dr. Mort Orman explains how his work with older adults who lived angry lives inspired him to develop a personal‑development system that treats emotions as formulaic processes. He describes a model in which every emotion—positive or negative—is generated by the brain through a combination of chemical releases and cognitive narratives. Using the example of infatuation, he shows how the brain creates an overly rosy scenario that later clashes with reality, illustrating that both joy and anger arise from the same brain mechanisms. Orman emphasizes that his approach focuses on eliminating reactive emotions rather than merely managing them. He clarifies that elimination does not mean never feeling anger, but learning to recognize the brain’s story, apply a rapid “truth process” to expose the false narrative, and consciously turn the anger off. This technique relies on awareness of the source, quick identification of the trigger, and practice to make the response automatic. The conversation highlights how leaders can use this emotional‑intelligence framework to reduce triggers, maintain composure, and gain a competitive advantage.

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