A short spoken monologue by Lisa Murphy reflecting on leadership mistakes and a pivotal realization: when her business stalled she compensated by hustling and micromanaging, which worsened churn and dependence. The problem, she argues, was not effort but the absence of company-level systems and integrated processes; fixing those structures freed her time and improved outcomes.
Chapters
If I could go back 35 years. Wait, am I dating myself? Anyway, I tell that version of me one thing. You are not an island. You might do it best. But having a team will help you do more and do it better. When revenue flattened, I picked up the slack. I drove the numbers. I drove my people. And if I'm honest, sometimes I drove them right out. When churn crept in, I blamed myself. I blamed my rbf. If you know, you know. So I softened. I tried to be liked instead of leading. And it only made things worse. I blamed the market, my team, the economy, this new generation. Everyone but the real culprit. My systems. Or rather, the lack. The lack of integration, connection, buy in. Then it hit me. I had systems, my routines, my work ethic, my mental checklist. But my companies did not. And the day I fixed that, everything changed. Do you know that feeling when you realize you may be the one holding up the whole show? When you can't take a day off because too many people need something from you?