Take Back Control Of Your Moving Company

Foreign.

Hey, my friend, it's Luis Massaro. And welcome to the Moving Mastery Podcast.

Before we get started today, I just want to take a minute and shout out all of our moving CEOs out there, members of our moving CEO business program that have been absolutely, absolutely crushing it. I'm just really excited for you guys and the results that I've been hearing about.

And if you're not already a member.

Of our Moving CEO Business program, you definitely need to go check it out. It's called Moving CEO Business Program and you can find out more@movingceo.com this is the program where I go live every single month, training moving company owners on my latest strategies and what's working today in the moving industry and coach you to be at your very best each and every month, depending on the level.

That you join at. There's also additional courses and trainings I'm.

Sure you've heard about my Moving CEO Blueprint or Moving Sales Academy or Movers Marketing Accelerator. Those are all part of the Moving CEO Business program.

And if you're not already in there.

You'Ve got to join us for our.

Next monthly live training.

In these sessions, we get to network.

With moving company owners from around the.

World and be able to share ideas on what's working. And you know what, What?

You know what new innovations people are.

Applying to their business to get results.

We're building an amazing community. If you're not already part of it.

Make sure you go to movingceo.com and check that out. And without further ado, let's jump into today's episode.

If you're not feeling in 100% control of one area of your business, let's say it's operations or let's say it's sales dispatch, whatever it might be, it's time to roll up your sleeves. It's time to take back control of your moving company.

You know, as we grow, as we.

Start to hire people and bring people on, you know, we delegate and we move out of the day to day. You know, if you've been following me for a while, you know that I talk about you need to work on your business and not in your business. The thing is, sometimes when you remove yourself and you're not in the business and you're letting other people do it, you start to lose control because you haven't set things the way you want them or you've set them the way you want them and they're not following it that way. So in order to get it back the way you want in order to optimize your business, you've got to actually go back in to your business and work in your business.

So if there's an area, let's say.

Dispatch, for example, that doesn't feel like things are being done the right way, you've got to jump back in. You've got to spend some time in there getting it to be the way that you want it to be and training your team to do it that way. If you don't do this, you're going to just, you know, struggle with the same issues over and over and over. And a lot of people are afraid to jump back in because they feel like, you know what, my days of being in dispatch are over or my days of being on the truck are over. The reality is, sometimes at any level, you've got to be able to jump back into that area and get it to be the way that you want it to be. You know, if you're joining me for the first time, my name is Luis Massaro. I'm founder and CEO of Moving Mastery, where we help moving company owners set up proven systems and processes in their business to increase profits, reduce stress, and live a better quality of life. And, you know, I remember a time when I had five locations at the time and the location where my main call center was. You know, it was the middle of summer, and things weren't running the way that I wanted them to run. So what did I do? I jumped back into dispatch. I let go of the dispatcher that was there, and I did it myself. It's not that I didn't have anything to do. I had, you know, several companies all over the country to run. But it was so important that I get it back to be the way that I wanted it to be that I spent several months in the middle of the summer working in. And since then, I've advised so many of my private clients to do the same thing. You know, companies that, you know, maybe they've got one or two employees and companies that have multiple locations and franchises all across the board have done the same thing and went back in to dispatch in particular, because that's usually where the problems lie and taken back, control their business, right, Set things up to be the way that they wanted. I've got one client, they're almost at eight figures just this summer, went in, jumped back in and got dispatch on point the way that he needed it to be because he knows that if he let it continue to run the way that it was running, that his company would not get to the level that he wanted it to get to and the problems would keep happening.

Hey, my friend, it's Louis. And I'm just hopping in really quick to remind you to go get your free demo of smart moving software. Smart Moving Software Software is a company that I co founded that is quickly becoming the leading moving software in the moving industry. And I'm super excited for you to check it out. So go get your free demo today. Just go to smartmoving.com that's smartmoving.com and sign up for your free demo and check it out today.

You know, so if you're thinking, yeah, Louis, but I don't have the time.

To go back in to my business.

Well, let me ask you this. How much money is it costing you to not go in and address the problems? To not go in and fix the problems? See, the thing is, our mind plays tricks on us and wants to, you know, make us think that we're taking a step back. Taking a step back is okay if it's to take multiple steps forward. So if there's ever an area of your business that is not operating the way that you want it to operate, that you've stepped out of and have somebody else in, you've got to go back in. Doesn't mean you've got to fire the person there. Maybe you've got to work alongside of them to get it back the way you want it. So let me give you three tips that are going to help you go take control back of your business, whether it's, you know, sales, whether it's operations. First one is go spend three weeks in that department. Okay, whatever that department is. Sales, customer service, dispatch. Maybe it's going on the trucks with the movers to show them how you want things. Go spend three weeks, okay? It will be the most valuable three weeks that you spend in your business, probably the entire year, okay? Spend three weeks and get it how you want it. The second thing you want to do is optimize the process. Optimize the process. And if you don't have a process, create the process. I mean, that's in order to move yourself out of positions in the company. And this is where a lot of people go wrong, is they move themselves out of a position, they hire somebody, but they don't leave them with a documented process of this is how we do it. So if you don't have it, create the process. If you do have it, optimize the process for how you want it done now. And then the third thing is train your Team on the new process of how you want things done now, right? This sounds so simple, but it's so powerful. Think about the control you'll feel by knowing that you can go in and you could solve the issue. This is how you take back control of your moving company. I hope you enjoyed this video as much as I enjoyed making it for you. Until I see you next time, go out there every single day. Profit in your business, thrive in your life. I'll see you soon.

If you really want to take your business to that next level, then I want to invite you to join us in our moving CEO business program. This is the program where I go live every single month training you on new strategies to implement into your moving business. All new strategies that you could apply to your business to start quickly seeing results. This is the program that we have moving companies from all over the world that join us every single month for live training. Plus they get additional courses, they get tickets to my live events. This is the program that basically keeps our moving CEOs on their toes, keeps them fired up, keeps them working on the things that actually matter in their business so that they have a place to come to every month. Maintain and keep that focus on what they're really working on, what they're really after and what matters today so that they're working on the right stuff. You know, this is where I train on all my latest strategies. The things in marketing, sales, operations, finance, you know, how to manage your team and leadership. It's all in the Moving CEO business program. And head over to movingceo.com and check out all the different membership options there. We've got, you know, companies that might just be starting out. We've got companies that have been in business 10 years. We've got, you know, nationwide multi location franchises that are members and that come every single month so that they can make sure that they're on top. Their A game, right? We're all, you know, wherever we're at in our business, we need to make sure that we're constantly getting that zap of energy, that zap of new ideas that we can implement. So we're working on the right stuff. We want to work on what matters so that we could profit in our business and thrive in our life, right? It's all about setting up a better quality of life. And once you've got your systems in place, once you've got your processes in place, once you've got your people in place, you're able to manage them and lead them in the right direction. Then you're able to take a step back and start to really enjoy the fruits of your labor and the business that you've created. So this program where I teach all of this, it's called Moving CEO Business Program. And you can check it out today@moving CEO.com so head over there, check out your options, and I look forward to seeing you on our next live monthly training, where I also answer questions and take feedback and help you reach that next level in your business. It's called Moving CEO Business Program. Check it out@movingceo.com thank you so much for joining us on the Moving Mastery Podcast and being a part of this amazing community. And until we talk next time, go out there every single day. Profit in your business and thrive in your life. I'll talk to you soon. My friend.

Sam.