Live 1-on-1 Coaching: How to Get Business as a Notary Public Loan Signing Agent!

Welcome to another episode of one on one notary coaching with me, Mark, with the loan signing system. How are you doing? If you are watching this on replay, make sure you remember that every single one is recorded. So if you love what you're about to watch, every single one there's recorded from every single week. I jump on every single Monday, and I do my best to jump on at noon Pacific, but just know that every single Monday, once a week to help you with the week ahead. How's everybody doing right now? So, so glad you're on. If you are just joining us, the way this works is simple. I go on and help notaries with any issues that they may be having with their business. I am so excited to be here with you guys today. Remember, it's one on one notary coaching, and I'm here to help you with your business. So simply add right here, this little button right here. Add yourself right there, and I go one on one. Anything you need. Let's get this party started. How's everybody doing? Let's go, Sophia. How we doing? Let's talk to everybody. Where you from? I know where you're from. Let's tell everybody else where you're from. And let's go.

So I'm Sophia, also known as Soph. I'm from D.C. and I've been getting on here a while or whatever. And I almost didn't get on here because I had a really rough week. But I was like, I'm not gonna duck, I'm not gonna hide, I'm not gonna run. I'm gonna get on here, get some help, and I'm gonna reboot this thing. And so last week, I made a mistake on one of my signings. Just going straight up, put it out there. And it was to the point where my direct was like, hey, we're gonna hold off. We're gonna put you on some ice. And it was a punch to the gut, Mark.

It really was.

Like I cried. Like I was boohooing.

I was crying.

I started studying again. I started marketing again. But my confidence took a major hit, and I don't know how to really.

Bounce back from that, first and foremost. So let me give you a hug, girl, through the phone. I hope you feel that. I just want to let you know this. I have lost more clients than I can literally remember. I've lost clients for reasons that are mine. I've lost clients for reasons that are not mine. Thank you for being so vulnerable and sharing with everybody that the ups and downs of being a business owner are real. And you're going to have good days and you're going to have bad days like you're having now. And I think part of what you're experiencing is just being a business owner for the first time. And so know that it's okay. I know it's going to be okay. But what I want to really let you know on is this is part of the journey. If anybody ever tells you that they don't make a mistake, they're not telling the truth. Anyone that ever told you that they haven't lost a client, they're not telling you the truth. And so what I'll tell you is your mistakes don't define you. Losing a client doesn't define you. If Michael Jordan misses as many shots as he makes, right? Yeah. Baseball players strike out seven times, hit the ball three times out of 10, and they make a trillion dollars. So my point is you got to keep everything relative, okay? So don't expect yourself to be perfect, be kinder and easier to yourself and realize that sometimes this is just part of the journey. Like losing clients is part of the journey. Like, look, people return the loan signing system course before and it's not a knock against me. It just sometimes people make decisions on what they feel is best. It may hurt us, but you have to remember that's not a reflection of who you are. It's a reflection of decisions they made. Okay. And so look, I would love to tell you that you're not going to lose any more clients in the future. Right? You just are. I'm going to lose clients in the future as well. And so if you've been around business long enough, this moment happens to all of us. And so this is the first time it's happened as a young business owner. It's like getting dumped for the first time. You know, you're 16 years old, but what you learn from the next couple times you fall in love is it gets better and easier and easier. Right. And so what I would tell you is you got to stay the course, man. You just got to stay the course. The fact that you are, you have, you're showing this much emotion really tells me that you're an amazing signing agent because it shows that you really care. It shows that you're emotionally vested into this business. It shows that you are. They're more than just a client and money to you. It's someone that you are serving. And so I think you just stay with that game plan. Stay. You stay emotionally vested and you will find the people you're supposed to work with. You know, I'm going to end with this. This is probably the hardest thing to understand as a new business owner is you cannot keep everybody happy. You just can't. Look, as much as I would like to have, as much as I'd like to have everyone as a student, as love, as much as I'd love to help every single notary public loan signing agent scale to where you are, Sophia, because like, you're like my. You're like my picture perfect student. You go in, you're getting direct business. But I know that not everyone's going to be like that. And so I allow myself some grace because I all I know the best I can do is the best that I can do. Does that make sense? And so my point is, you have to give yourself a little grace and just understand. Look, because they let me go doesn't mean that I can't serve this person or other time or on the other side of town bad. Does that make sense? And girl, you're amazing. I tell you every week I'm proud of you. And I don't want this to sound cliche, but you cannot let your failures define you. You just can't. The reason personal growth is so hard is because it makes us reflect on, wow, I actually did something wrong or I actually can't improve. And so the point I'm trying to make it you is right now, you're feeling wounded. That moment doesn't define you. It stinks. It's going to make you better. But, girl, you're amazing. You've inspired so many people on every one of these Mondays going in marketing direct. And the idea that this one client no longer use you isn't a reflection of you. You know what I mean?

Yeah.

Yeah. So how you move forward is just, you got to get back on the horse. I don't know if you have any kids or anything. When my child falls down, the first thing I have him do is get back up. But he gets on a bike, it falls down. It's okay. Let's wipe off your scars. Let's get up and let's keep going. So I will tell you the same thing, right as your coach, I need you to pick yourself back up and just get back out there, man. If you have a kid or a niece or nephew, you would tell them the same thing. Look, yeah, you fell off the bike. What would you tell them to do?

Come on, let's go. We get back on it.

We're getting back on. It's exactly what you would say. And so as, as your coach, I'm gonna tell you the same thing. Now what I'll end with is, this is. Look, man, the best part about failures is they're just lessons. They're not failures. You've learned a lesson. Look, you learned it the hard way. You're not going to make that same mistake again, right? So you actually better because of this. The person you're going to market to is actually getting a better version of. So does that make sense? So my point is that's another way of moving forward and getting more confidence is being like, look, this person is, is getting a better version of me because of what I did last week. And so those are the conversations that you have to have with yourself. Those are the moments where you literally have to have self talk and be like, I'm better because of this. This is all part of a business owner's journey. Girl, you're amazing.

Thank you, Mark.

At the end of the day, the fact that you care so much. Yeah. Makes me so proud of you. Like, honest. That makes me so proud of you that you care because there are notary signing agents who make mistakes. Oh, whatever. But you don't like. So I. You have what it takes to scale this business. Okay. And I'm going to end with this. And I want everyone to hear this is I want to make sure that you're setting yourself up with realistic expectations. You're going to lose clients. That is part of it. It's like a baseball player, they're going to strike out. So you have to just accept that this is part of the journey. I tell you, students, making one mistake is not the end of the world. Making the same mistake twice, that is. That goes for anything in life. The first time you make a little trip, no big deal. It's making sure you don't do that same thing again. So, girl, you're going to be awesome. I appreciate your vulnerability. I thank you so much for sharing this moment not only with me, but with everybody on here. But I'm going to tell you one last time. I have lost so many clients in 18 years. I'm not just saying that to say that, like, I've lost so many clients. And again, so I've lost clients when it wasn't even my fault. I'm like, dude, you never sent me that document. How are you blaming me that this loan get fund on time? That's a true story, right? Someone, an escrow officer, forgot to put a quitclaim deed in and it was an investment property rate lock was pushing up. But because they didn't have the spouse sign off, the loan didn't fund, they lost a rate lock. The bar was on the hook for eighteen hundred dollars. And they're like, I didn't get assigned. And I know for a fact, fact that quitclaim deed wasn't in the original file. And so there's gonna be moments in this business where things are your fault and things aren't. It's just all part of the journey, right? And so what I learned from that, and you're like, yo, I'm gonna save some money and drink coffee at home. And that, that, that coffee shop just lost your business. Losing and gaining customers is the part of this journey. What I loved about Sophia's message, something she didn't say and the fact that she was crying because she cared so much. And that's all I want from you. I want you to care like every client's the most important client. I want you emotionally vested because odds are that's how you treat your clients. You're going to scale a big business. So thank you. Very vulnerable, everyone. I hope we learned some great conversation points out of that conversation. Because as long as you care, the business will build itself. It hurts and stings when you lose that first client. Just like it hurts and stings the first time you lost that first love or you got stood up or you got you, you got broken up with. We've all been there. But then you realize you look, getting broken up with and being dumped is just part of the journey of adulthood. And just like in a business, losing clients is unfortunately part of it. But as long as you care, as long as your heart's in the right spot, you will always build the business you want to be. I'm so proud of you, girl. Okay, who's next? What a great conversation to get started. Let's go with Paul. How are you doing today? Paula, are you there? Yes, that's you, girl.

Hi.

Can you hear me? I am good. I am one of your newbies. I spoke with you last week and I signed up last week. So I am going through your course and I went only so far and then starting it over because I don't want to get too ahead of myself because I'm waiting for my. Still waiting for my test results.

First off, welcome to the family.

So thank you.

Here made that decision. Congratulations. So this is a one on one coaching call. What can I coach you on early on on your journey?

My. Okay, so I see a lot of people taking gifts to like escrow Offices, title companies. And they vary from donuts to like explicit, like little quartery board in a box.

Yep. Really?

How much money should we invest in that type of marketing? Because if I know that I've been driving around my neighborhood and I've already found 10 title and escrow companies, that's just in my town. So if I can expand, I mean, that's gonna be expensive. We're gonna be putting out a lot of money before we even get it.

Yeah. First two things. First off, make sure you finish the entire course. Because this is answered in great detail, obviously. Or you want to be paying me to coach you on this. But so let me give you more of a macro coaching moment, okay. Because the micro coaching moments are in the course you bought. So let me give you a macro coaching moment, okay. The first thing that you need to understand, and you'll understand this as you go deeper into the course, it's actually not marketing gifts, it is saying thank you. So the point I'm trying to make is this. You know, when you walk into a title company in the middle of the day, you are interrupting their day. You are interrupting the moment that they need to do to make money for their family. You're walking and saying, stop doing title orders. Listen to me, Paula. So I can pitch myself so I can feed my family. And stop doing what? Feeds your family. That's literally what we're doing. In the middle of their debts. A little traumatic, but you understand my point, right? Right. So what I teach you is not to bring them gifts, but to say thank you for that moment. Look, I know I just interrupted your day. Let me just say thank you for the five minutes you're about to give me. I want to say thank you for allowing me to stop what puts money on your family's plate. So you can listen to me teach tell you how I can help you. So the point I'm trying to make is this. It doesn't matter what you bring, as long as you're saying thank you. You can bake cookies. You can go to the 99 cent store and get some dumb dumbs for 99 cents and just go. I'm the dumb who interrupted you. I'm so sorry. It's the moment that you're trying to create. Does that make sense? So, yes. About how much money to spend. Because I actually don't want. I would rather you make crochet thank you hot plates for free than to go buy $20 Starbucks card. Cause it's not about buying anyone anything you've lost the bigger point, again, you'll learn this inside the course. But the map moment is not this idea. Well, oh, Mark, I need to go buy every one of my talent a gift because that's not what I teach. What I teach. Thank you for the moment. That could be literally, you can go to the 99 cent store and get some. Just add water, cookie mix, bake 12 to 12 cookies and bring them in and say thank you.

And that type of marketing. Because if I know that I've been driving around my neighborhood and I've already found 10 title and escrow companies, that's just in my town. So if I can expand, I mean, that's gonna be expensive. We're putting out a lot of money before we even get it.

Yeah. First two things. First off, make sure you finish the entire course because this is answered in great detail, obviously, or you wouldn't be paying me to coach you on this. But. So let me give you more of a macro coaching moment, okay? Because the micro coaching moments are in the course you bought. So let me give you a macro coaching moment, okay? The first thing that you need to understand, and you'll understand this as you go deeper into the course. It's actually not marketing gifts. It is saying thank you. So make is this. You know, when you walk into a title company in the middle of the day, you are interrupting their day. You are interrupting the moment that they need to do to make money for their family. You're walking and saying, stop doing title orders. Listen to me, Paula. So I can pitch myself so I can feed my family and stop doing what feeds your family. That's literally what we're doing in the middle of their day. It's a little dramatic, but you understand my point, right?

Right.

So what I teach you is not to bring them gifts, but to say thank you for that moment. Look, I know I just interrupted your day. Let me just say thank you for the five minutes you're about to give me. I want to say thank you for allowing me to stop what puts money on your family's plate. So you can listen to me teach, tell you how I can help you. So the point I'm trying to make is this. It doesn't matter what you bring, as long as you're saying thank you. You can bake cookies, you can go to the 99 cent store and get some dumb dumbs for 99 cents and just go. I'm the dumb who interrupted you. I'm so sorry. It's the moment that you're trying to create does that make sense. So yes.

Yeah.

About how much money to spend. Because I actually don't want. I would rather you make crochet thank you hot plates for free than to go buy a $20 Starbucks card. Because it's not about buying anyone anything. You've lost the bigger point again. You'll learn this inside the course. But the map moment is not this idea. Well, oh, Mark, I need to go buy every one of my talented gift because that's not what I teach. What I. Right. Thank you for the moment. That could be literally, you can go to the 99 cent store and get some just add water, cookie mix, bake 12 to 12 cookies and bring them in and say thank you. It's the moment of just saying thank you has nothing to do with what you quote unquote are buying them. Because I don't teach you to buy on anything. I teach you thank you. Does that differentiate or make sense?

No, no, no, I get it. It's more saying thank you for the opportunity. Thank you for having an open door.

That's right. And whatever your version of that is, I'm impartial to. And I like I said, I would prefer you to do more of a heartfelt thank you than oh, I'm going to go buy $20 with a garb Starbucks cards that make sense because the $20 actually comes impersonal and looks like you're trying to buy somebody that's not the loan signing system way. I would rather you do something like get a pack of Lifesavers and like, hey, I want to be your lifesaver. Thank you so much for the 10 minutes today and just have a moment of gratitude. And then. And the lifesavers cost what, 40 cents? So it's nothing about money. It's nothing about a gift. It's everything about saying thank you. Does that make sense? And whatever. Whatever that looks like to you is what I want you to give. I don't want you to be. Because something someone makes a $18 gift basket. Remember, a lot of those people on Facebook are different parts of their journey. They could be sponsoring a lunch. You don't know what they're doing. So make sure I gave you the macro coaching. It's. It has nothing to do with dollars and cents. Nothing.

Got it.

Got everything. Which is saying drop off some peeps and be like, hey, have your peeps call my peeps. You know, I mean like your job is he get creative with it. Especially in the beginning because money's tight and I don't Even if money wasn't tight. I would still tell you to get creative and authentic. That makes somebody go, oh my gosh, because they could get three Starbucks cards that day. You're just the same. But if you're the one who comes in with a dozen baked cookies of your mom's famous recipe, now all of a sudden, you're different than everybody else. So I would actually tell you not to spend that much money. I would tell you to do it. Now. Sometimes people get a little lazy and not creative. There's not a wrong or right way to do anything. There's just your way. And if you're asking me as your coach, I would tell you to tap into what kind of. It's very Paula, right? What can you do that gives a piece of you away that comes off authentic? And that's what you should be focused on. And I don't care if you're making 20 grand a month. That should always be your driver, not how much the product or gift costs because frankly, shouldn't be considered a gift. It's a thank you appreciation opportunity. Does that make sense?

Yes, it makes definite sense. And yes, I've been blasting your. Your course on my way to work at work all, all day, every day for the last five days. So I'm hoping that pass my test so I can move forward in your course.

I'm here if you need anything. You know that I'm going to end with this. Slow is a speed, so don't be in a hurry, girl. The mortgages aren't going away, so just make sure you download everything, process everything up here and then your business will unfold the way it's supposed to. Okay.

Thank you, Mark. Thank you.

You're welcome by welcome to the family.

Thank you.

You're welcome. So I hope that resonated with everybody again, especially if you're a loan signing system student. Your job is to be authentic and showing appreciation. It's never about buying anybody. Look, everybody teaches different things in my course. I want you to say thank you for the moment. Again, that could be a pack of lifesavers and saying, I just want to be your lifesaver the next time you have a bind that your notary can't bail you out on. I'm your guy. I'm your girl. Right? So it's a moment. It's not what you bought or feel like when they're being bribed and you actually don't get any business. They're like, thank you for the Starbucks card, but I'm never calling you. So that's not the system way. The way I teach you is to be authentic, full of gratitude and be grateful and whatever you can do to show that authentically is what you need to be doing. All right. What a great conversation. My name is Mark. I teach a loan signing system. If you're like, oh, who's this guy talking and clapping? I help notaries build scale loan signing agent businesses to help their family with time, effort and financial freedom. If you want more information, simply click the link in my bio. Hello, Mina, what's up?

Hi. How are you?

How exciting.

I'm so happy. I'm from California, from Modesto, but I'm in Colorado right now.

Love it. Ok. Power of the Internet, girl. So what can I coach you on today?

Okay. I've been a notary for four years, but the first two years I was discouraged because then again people will make fun of my accent, but that makes me very strong. And I noticed that there's a lot of need of Spanish speaking notaries in California. And so I just want to give a message out there for people that wants to do the job that we're doing and let them know that we have to be strong, that we have to prove ourselves, that we can make it. Then I went into York. I'm an LLS student, so you have encouraged me so much and I'm very happy and very thankful. Anyway, besides that message, I have a question.

Yes.

You have told us that we have to call the escrow officers and let them know if we have the right signing. So I did that a couple of times and they are like, if you made a mistake, we will call you.

Yeah.

So I found that a little bit rude.

First and foremost, thank you so much for sharing that message. You are amazing. The funny part is my bilingual students end up making the most money because literally you guys are in need and it doesn't matter if you speak Spanish or Russian or whatever. Understand that's a really good niche to focus on. So thank you for letting anybody know. And by the way, I think your accent is beautiful. You're so welcome. Okay, cool. When I tell you to call and follow up, just follow with gratitude. You don't really. You need to even be like, hey, did I mess up? It's just a.

This is Nina.

I just want to say thank you so much for the opportunity to do your signing. Your borrowers were amazing. If there's any time I can serve you again, just please let me know. So my point is maybe the next. You're so welcome. Okay, cool. When I tell you to call and follow up. Just follow with gratitude. You don't really. You need to even be like, hey, did I mess up? It's just a.

This is Nina.

I just want to say thank you so much for the opportunity to do your signing. Your borrowers were amazing. If there's any time I can serve you again, just please let me know. So my point is, maybe the next time, just pivot that conversation more towards gratitude than saying, hey, did I make any mistakes? Because you're right, they will call you if you made any. But if you say, you know what, I just want to say thank you so much for the opportunity, then it's usually reciprocated with, oh, my gosh, you're so welcome. Or maybe it's a, do you have an address where I can send a thank you card to? I just pivot that conversation more towards gratitude than saying, hey, did I make any mistakes? Because you're right, they will call you if you made any. But if you say, you know what, I just want to say thank you so much for the opportunity, then it's usually reciprocated with, oh, my gosh, you're so welcome. Or maybe it's age. You have an address where I can send a thank you card to. And so they're now gonna be like, wow, you want to send me a thank you card? Yeah. I'm so appreciative. So if you can just skew that conversation more towards gratitude, more towards, like, what's your address? I'd love to send a handwritten thank you card. I notice I did not say send them anything. Just a thank you card sometimes goes a long way. So if you can skew that towards gratitude, make them remember your name. Oh, my gosh, you're the notary who sent me a thank you card. Now you're top of mind. Now they'll use you again. Does that make sense? Yeah, it does.

It does. And also what I do to say thanks to my local escrow officers, what I do, I just make some cucumbers with Tajin and lemon, and they just enjoy that.

Yes, yes, yes, yes, yes, thank you.

Instead of spending money on Starbucks cards.

Or something like that.

Yeah.

So I think that's very.

It's not.

It's inexpensive and it's very nice for them, too, because it's healthy. And my life just like.

Well, I think the most important thing is it's very authentic. It's very you. Right. And nobody likes things that are generic. Right. It's very, like, to your point, very healthy. So I love that, that sharing of that little hack there. But I'm going to end with this, is switch every conversation to gratitude. Switch it to like, hey, what's your address? So I can send you some of that vital, you know, lemon water. But if you switch the conversation, I think become more memorable. And that's really the goal that you want.

Yeah.

But what I'm. What I'm saying is that I do like the escrow officers that I know. I just walked in and. Because I become friends with them.

That's right.

So I just come in with plates with oranges and black bars.

Yes.

And so they're very happy too. So that way there's another way that we have to save money. We save money like that.

I love it. Thank you very much.

I already passed my test with you and I'm so happy. Thank you very much. Your motivation to me.

Okay, keep going. I believe in you. Let's go, girl.

Yeah, let's go. Thank you.

Oh, my God. What a great conversation. I think my biggest takeaway on that conversation is everything you say and do is skewed towards gratitude, then everyone remembers you. Here's what's crazy. If you're like, well, Mark, doesn't everybody show gratitude? The answer is no. I own a signing service and I don't know, I handed out probably 10,000 plus signings last year. Do you know, made signing agents called me up or send me a thank you card or said, I appreciate your business. Maybe 20. Honestly, gratitude is something that really has lost, I think its way in society today, but especially in the signing agent business. I think a lot of notary public loan signing agents take signings for granted versus trying to really create relationships and say thank you. So if you really, if everything you do from a point of authenticity, of appreciation, you might be surprised with how far that goes. Called me up or send me a thank you card or said, I appreciate your business. Maybe 20. Honestly, gratitude is something that really has lost, I think its way in society today, but especially in the signing agent business. I think a lot of notary public loan signing agents take signings for granted versus trying to really create relationships and say thank you. So if you really join everything you do from some. Okay, cool. Who is next? Let's go, let's go, let's go, let's go. Let's see if I'm at. Jeff. Okay, Jeff cannot join. Just joking. Jeff. I'm trying to get a gentleman on here right now. Let's do Deborah. Deborah, are you there? How's everybody going? My Name is Mark Wills. Let's bring gratitude back. That's what I'm saying. Let's go, Deborah. What's up? What's up?

Hi.

Hi. A point of authenticity, of appreciation. You might be surprised at how far that goes. How are you, Deborah?

I am fine. Fine. I went through your course and I know my lights are out.

Okay, cool. Who is next? Let's go, let's go, let's go, let's go. Let's see if my man Jeff. Okay, Jeff cannot join. Just joking. Jeff. I'm trying to get a gentleman on here right now. Let's do Deborah. Deborah, are you there? How's everybody?

I went through your course, but I have a question. I'm in Columbus, Ohio.

Okay.

And my question, they're talking about mobile notary signing, that you can do it online without actually going to the office. Is that up and coming something?

Okay, so this is a good conversation. The answer is no and yes. So let me bring it back to the beginning with you. Okay, so a lot of states around the country are allowing. My name is Mark Wills. Let's bring gratitude back. That's what I'm saying. Let's go, Deborah. What's up? What's up?

Hi.

Hi. How are you, Deborah?

I am fine. Fine. I went through your course and I.

Know my lights are out on remote online notaries. I'm guessing that's what you're referring to. Yes.

Right, right. I went through your course, but I have a question. I'm in Columbus, Ohio.

Okay. Okay, cool. So remote online notaries should not be confused with E signings. So because your state allows notaries to be done over the Internet does not mean that lenders allow their full set of loan documents to be signed over the Internet. Does that make sense?

Question. They're talking about mobile notary signing, that you can do it online without actually going to the office. Is that up and coming something?

Okay, so this is a good conversation. The answer is no and yes. So let me bring it back to the beginning with you. Okay, so a lot of states around the country are allowing. Now, Ron is the first domino that needs to fall in order for a lender to do a complete signing on the Internet. But just because your state allows remote online notice doesn't mean Wells Fargo allows the entire 150 pages to be signed online. Does that make sense?

Okay, so it's cost effective to do that?

No, it's not even allowed. So again, remember, Ron is different than E signing. Did that make sense? E signing means that all 100 on remote online notaries. I'm guessing that's what you're referring to. Yes.

Right, right.

Okay, cool. So remote online notaries should not be confused with E signings. So because your state allows notaries and 50 pages of a loan document set can be signed over the Internet, Ron, to be done over the Internet does not mean that lenders allow, just means the notorial part of that. It can be done on the Internet. Does that make sense?

That makes sense. And I have one more question.

Let me just follow up with this real quick because I want everyone to hear this is a very common question.

Okay.

What you need to pay attention to, Deb, is E signings. So when use their full set of loan documents meant to be signed over the Internet, does that make sense? Now Ron is the first domino that needs to fall in order for a lender to do a complete signing on the Internet. But just because your state allows remote online notice doesn't mean Wells far see on the news, Wells Fargo allows electronic signings. Now you go, okay, I need to figure out how to get on E signings. Does that make sense? Ron just means remote online notary. So if there's 150 pages of a loan signing, the five notary pages could be done over the Internet. Go allows the entire 150 pages to be signed online, but the other 145 still require a wet signature. Does that make sense?

Got it.

Now again, just to reiterate so everyone understands, this is the remote online notaries was the first thing that needs to happen in order for E signings to happen. So now lenders are trying to figure out, okay, now that states allow. Ron, should we do and allow E signatures of all our loan docs? That has not happened yet. Now I'm going to end with this. There's a very small, there's a handful of very small lenders who do allow E signings. However, because there's a small percentage, does that make sense?

Okay, so it's cost effective to do that?

No, it's not even allowed. So again, remember, Ron is different than E signing. Did that make sense? E signing means that all 150 pages of a loan document set can be signed over the Internet. Ron just means the notorial part of that, it can be done on the Internet. Does that make sense?

That makes sense. And I have one more question.

And not a wider percentage. Then it doesn't really make sense to go after the E signing market because so many lenders still want the wet signatures that I teach or that anyone teaches. Does that make sense?

I'm your student, I passed the test and I'm fine.

Got it. Good, good. So remember, Ron and E signings, two different. Just follow up with this real quick because I want to, want to hear this is a very common question.

Okay.

It's what you need to pay attention to, Deb, is E signings. So when you see things, remote online notary right now is really good for general notary work opportunity, not loan signings. Because Wells Fargo bank of MC on the news, Wells Fargo allows electronic signings. Now you go, okay, I need to figure out how to get on E signings. Does that make Sense? America Chase, etc. Etc. Hasn't allowed for all of the loan documents to also be E signed. So just because your state allows remote online notaries, okay. That 25% of what needs to be accomplished in order at a signing agent to do a complete E closing or E signatures is that Ron just means remote online notary. So if there's 150 pages of a loan signing, the five notary pages could be done over the Internet. Makes sense.

That makes sense. Got it.

Okay, cool. And I'm going to end with this. You, I do not take it lightly. So the day that E signings or eclose it, but the other 145 still require a wet signature, does that make sense?

Got it.

Now again, just to reiterate so everyone understands those are interchangeable words, E signings or E closings happen. I'm your student of mine. I'm going to tell you exactly what to do in order to get that business. Because remember, I own a signing service that does seven figures. The moment my personal business shifts, my minute, my personal business shifts. I then need to teach everyone else. This is the remote online notaries was the first thing that needs to happen in order for E signings to happen. So now lenders are trying to figure out, okay, now that states allow Ron, should we do and allow E signatures of all our loan docs. That has not happened yet. Now I'm going to because I'm going to shift. Personally, the reason you take my course is because I'm in the trenches with you guys. So it's not like I'm out of the business. The moment my business gets affected by E signings or E closings that's interchangeable, then I will need to learn it myself, apply it to my business and then I will teach every single student of mine how to do E closing slash. And with this there's a very small, there's a Handful of very small lenders who do allow E signings. However, because there's a small percentage E signatures and remember Ron is just a small piece of that did that that was.

How do I get on your list Because I'm not on your list. I believe I need and not a.

Wider percentage then it doesn't really make sense to go after the E signing market because so many lenders still want the wet signatures that I teach.

Call or email you separately.

That's how you mean did you was the question how do you get part of my signing service?

Yeah.

What that tells me is you have not looked at all 300 signing services that I provide inside the course. Because if you did there's a little line that says this is mark signing service. Click here to email. So I'm gonna have you go back in the course because you pay for not only that each or that anyone teaches. Does that make sense?

I'm your student. I passed the test and I'm fine.

Got good, good, good. So remember Ron and E signings two different but all of the signing services in there.

Okay, I'll go back.

All right. Things remote online notary right now is really good for general notary work opportunity not loan signings because Wells Fargo bank of them.

The thing was you meet on a day that I worked in the evening and that's why I passed it. But I'll go back in there and do that.

Thank you. Thank you. You're welcome. Let's go. Bye bye. Okay, so my My America Chase etc etc hasn't allowed for all of the loan documents to also be E signed. So just because your state allows remote online notaries. Okay. That 25% of what needs to be accomplished in order to signing agent to do a complete E closing or E signatures. Does that make sense?

That makes sense. Got it.

Okay, cool. And I'm going to end with this you I do not take it lightly. So the day that he signings or E closings those are interchangeable words E signings or E closings happen. I'm your my biggest takeaway was hopefully you understood the difference between Ron and an E closing or E sign. Just because your state allows for remote online notaries does not mean that Wells Fargo Chase allows E signings of all of their loan documents. Does that make sense? Most banks, if any, go to a hybrid where some things can be done on online but some needs a wet signature. Does that make sense everybody? So just because your state allows remote online notaries does not mean that Wells student of mine. I'm going to tell you exactly what to do in order to get that business because remember I own a Fargo allows a complete e closing or e signatures of their loan docs two different things so don't get wrapped around like a signing service that does seven figures the moment my personal business shifts. Oh my state allows Ron. Okay, next topic that doesn't affect loan signings currently and if and when it does I'm going to teach you how to do it. Let's go. All right my minute my personal business shifts I then need to teach everyone else because I'm going to shift personally. The reason you take my course is because I'm in the trenches with you guys. Who's up next? Oh what up, what up, what up? How are you doing?

Hi.

So it's not like I'm out of the business the moment my business gets affected by ease. Hi, I'm Mark, what's your name? Where are you from?

I am in Marana, Arizona just outside Tucson.

All right, all right, all right so ask me any questions I'm on yours.

I am seven months into the loan.

Signings or e closings that's interchangeable then I will need to learn it myself, apply it to my business and then I will teach every single student of mine how to do e closing slash signing system.

I have been working with signing services doing very well E signatures and remember.

Ron is just a small piece of that did that that was how do.

I get on your list because I'm not on your list I believe I'm.

Considering I do this part time. My question is I have to keep my 9 to 5 at least for the near term because of some health issues I need the insurance but I also want to go direct to build this so hopefully at the end of 2022 I can say goodbye and still.

To call or email you separately.

That's how you mean did you was the question how do you get part of my signing service? Yeah, what that tells me is you have not looked at all 300 signing services that I provide inside the course because if you did there's a little line that says this is mark signing.

Service have the income to self insure. So yeah how do I do direct marketing and let them know that I'm available?

Click here to email so I'm gonna have you go back in the course because you pay for not only that.

After 2pm and not before.

Good question. Okay so here's the first thing. This is a great question for all the part timers out there. First thing is as you already know being. But all of the signing services in there.

Okay, I'll go back.

All right. Part timer. A lot of your signings are going to be nights and weekends. You already know that's a true statement. The point I'm trying to tell you is that doesn't change is because you go direct the majority of your.

The thing was you meet on a day that I work in the evening and that's why I passed it.

But opportunity is going to be post 2 o' clock anyways. So I actually tell you students I'll.

Go back in there and do that.

Thank you. Thank you. You're welcome. Let's go. Bye.

Bye.

Okay, so my, my, it's. I would never tell someone you're only available after 2 because odds are they're only going to need you after two. And for the two times that maybe somebody reaches out before two o', clock, then you simply say I'm busy, it's not the end of the world. Because as a new notary they're calling you almost because they're desperate. Right. When you first try to get a relationship right. So the odds are just if you. My biggest takeaway was hopefully you understood the difference between Ron and E closing or E sign. Just because your state allows for remote online notaries does not mean that Wells Fargo Chase allows E signings of all of their loan documents. Does that make sense? Most banks, if any, remember back when you first started, you end up getting a lot of the signings of veteran signing agents in a take. Right. So they're probably kind of far so but that's going to happen on the direct side. And so when you get start building direct opportunities, you're going to get those opportunities their current go to notary can't make. So the odds are it's going to be at nighttime, at 10 o' clock at night, odds are it's going to be a last minute signing up. Go to a hybrid where some things can be done on online but some needs a wet 5 o' clock and they just got docs at 4:30. So my point, I'm trying to tell you is don't overthink it signature. Does that make sense, everybody? So just because your state the same way that you started working with signing services is the same way you're going to work with direct. Does that make sense?

It does, yes.

Cool. So that's my first half of that answer to you. The second allows remote online notaries does not mean that Wells Fargo allows a complete E closing or E signatures of Their loan. My answer is, remember a lot of notary public loan signing agents who are part time. Like you either make a couple commitments, A, they, they market at lunchtime but B, girl, you get off at 2 o', clock, you have three hours of the week of the working day to still go market. So I would just use the 2 to 5 to go market. I'd use open houses, I'd use networking events, docs, two different things. So don't get wrapped around like. But remember when you walk in you're all you're saying is I'm here to serve you and let them decide. Oh my state allows Ron. Okay, next topic. That doesn't affect loan signings currently and if and when it does, I'm going to teach you how to do it. Let's go. All right, who's up next? Oh, what up, what up, what up? How you doing? Hi. When they want to make that phone call, so don't tell them that you're part time, don't tell them that you're two o' clock because odds are girl, it's going to be a 5am or it's going to be a 9pm on the first handful of signings and then once you prove that you're good then you can be like, you know what, I do have a full time job. In that moment you can start creating your. Hi, I'm Mark, what's your name?

I am in Marana, Arizona just outside Tucson.

All right, all right, all right. So relationship. And then you can start being like, you know what, oh I can't do 12, but can you move it to three? Ask me any questions, I'm on yours.

I am seven months into the loan.

So that conversation comes after you've proven you can do an error free signing. Okay, perfect.

I didn't want to be dishonest, but I also don't want to cut my own throat right out of the gate signing system. I have been working with signing services doing very well because I am in an area with some pretty heavy hitting LSS students.

Yeah.

So I, well you know, like I.

Said, they don't need to know your part.

Considering I do this part time, my question is I have to keep time.

I don't think you are being dishonest by omitting it. You know what I mean? You're telling a true statement that I am here when you need me my.

9 to 5 at least for the near term because of some health issues, I need the insurance and that's a true statement.

And if you happen to be busy. Just be like I'm busy. There's no dishonest.

But I also want to go direct to build this. So hopefully at the end of 2022 I can say goodbye and still seeing that.

Right. But remember, even if there's LSS big hitters in Tucson, you're not going to get the best pick in the beginning anyways. It's because they're not available. So you're really not in competition with them because you're going to be taking the appointments they can't make.

Right.

Does that make sense?

So have the income to self insure. So how do I do direct marketing and let them know that I'm available after 2pm and not before?

Good question. Okay, so here's the first thing. This is a great question for all the part timers out there. First thing is, as you already know being don't kind of psych yourself out. I don't know if people still say that but don't like that.

They do and I have.

Yeah, okay. Okay. Don't psych yourself out on a scenario that hasn't happened. And remember, I'll end with this. Remember the way you got your first handful of signings with signing services is the exact same thing that's going to happen on the direction they're gonna be like a Are you part timer? A lot of your signings are going to be nights and weekends. You already know that's a true statement. The point I'm trying to tell you is that doesn't change is because you go direct the majority of your available at 9:00pm you're like, yes, I'll make it happen. You know what I mean? So don't overthink. That opportunity is going to be post 2 o' clock anyways. So I actually tell you students it's I would never tell someone you're only available after 2 because odds are they're only going to need you after. Okay.

Thank you so much.

I'm so proud of you. Thank you for calling in or talking. I mean because I love hearing from students that I don't normally hear from. So thank you for letting me know that you're crushing it part time out there.

Thank you.

Yeah, bye. You know, I think my bigger takeaway from that conversation is don't forget that too. And for the two times that maybe somebody reaches out before 2 o', clock, then you simply say I'm busy. It's not the end of the world because as a new notary they're calling you. People don't need to know your part time because call me crazy, if you had a $200 signing opportunity at 10am in the middle of your workday, you might not be homeless because they're desperate. Right. When you first try to get a relationship. So the odds are just if you remember back when you first started, you end up getting a lot of the signings of veteran signing agents in a take. Right. So they're probably feeling well that day, you know what I mean? My point is you'd probably figure out a way to handle that 10am for a $200 signing appointment. So I think that you might be a little underestimating your willingness to have the schedule work around your job if the business opportunity is there. All right, so great conversation. Kind of far so but that's going to happen on the direct side. And so when you get start building direct opportunities, who do we got coming up next? Hi, how are you?

Darlene.

Darlene, you're going to get those opportunities their current go to notary can't make. So the odds are it's going to be at nighttime, at 10 o' clock at night. Odds are it's going to be a last minute signing at 5:00 and they just got docs at 4:30. So my point I'm trying to tell you is don't overthink it.

From Northern California actually in the Bay Area. So I've been a notary since 2020 and I actually did a, I did a lot of training and all that good stuff for loan signing. So I've been having all my loan signing stuff since 2020. But for me it's been super hard to get signings or to feel comfortable enough to actually do signings.

The same way that you started working with signing services is the same way you're going to work with direct. Does that make sense?

It does, yes.

Cool. So that's my first half of that answer to you the second and I.

Haven'T really found a mentor that's like nearby that I could have.

My answer is remember a lot of notary public loan signing agents who are part time like you either make a couple commitments, A they market at lunchtime but B girl you get off at.

2 o' clock shadow of it or shadow of the loan signing process appointment itself just because I guess my thing is like the wording and how to walk in through and everything. So I was so sick last week and I didn't work last week because I have a 9 to 5 and tell you why I went onto your, onto your loan Signing website. And I was like, you know what, let's just do it. Because in my mind you have three.

Hours of the week of the working day to still go market. So I would just use the 2 to 5 to go market. I'd use open houses, I'd use networking events.

And I'm like, I really know this, I already know what I'm doing but I'm just shy or scared to do the whole process. So I was going through your stuff and I don't know, it was just, it was amazing, like everything, the training.

But remember when you walk in, you're all you're saying is I'm here to serve you and let them decide when they want to make that phone call. So don't tell them that you're part time, don't tell them that the videos.

And everything is just amazing. I feel a lot more comfortable now and confident doing it. I've seen all your, obviously your advice and everything, but what should I do? I'm so nervous. I haven't done not one loan signing. So what should I do? Like what do you recommend for me to do? I've literally gone back to that one video that you have that's like 2.

O' clock because odds are girl, it's going to be a 5am or it's going to be a 9pm on the first handful of signings. And then once you prove that you're.

Good, the walkthrough of the appointment though and yep.

Then you can be like, you know what, I do have a full time job. In that moment you can start creating a relationship and then you can start being like, you know what, oh, I can't do 12, but can you move it to three?

I'm scared. I'm like.

So that conversation comes after you've proven you can do an error free signing. Okay, perfect.

I didn't want to be dishonest, but I also don't want to cut my own throat right out of the gate.

Yeah.

Because I am in an area with some pretty heavy hitting LSS students.

Yeah.

So.

Well, you know, like I said, they don't need to know your part time. I don't think you are being dishonest by omitting it. You know what I mean? You're telling a true statement that I am here when you need me.

I think I'm going to be stuck in the middle of the appointment. It's going to be surprising.

Yeah. First off, thank you so much for that. I appreciate the kind words I want to say. Thank you. I Want to give you your flowers because a lot of people feel like they can't learn more and the amount of people get stuck in that mentality are the ones who can't scale. So I'm proud of you.

What I really got from your videos were just read the paper. What is it asking you? Just read it. And I'm like, oh my God, that's a trick. It's right there. But I just feel like tense because I know I'm going to have the client there and then I just don't want to seem like.

And that's a true statement. And if you happen to be busy, just be like, I'm busy there. There's no dishonesty in that. Right. But remember, even if there's LSS big.

Hitters in Tucson, I don't know what I'm doing.

Yeah. Let me answer that question for you. Okay.

Yeah.

And so you get a lot of great comments by the way. So when we're done read those. But here's my first thing. Here's the first thing you have to do. Okay. And this is goes to all my students. Whether you're trying to market for the first time. Take your first signing this. You're not going to get the best pick in the beginning anyways. It's because they're not advice or this training, this coaching moment. I want you to hit home. The first thing I need you to available so you're really not in competition with them because you're going to be taking the appointments. Understand is you have to ask yourself this question. Am I nervous because they can't make right? Does that make sense? So don't kind of psych yourself out. I don't know if people still say that but don't like oh that they do. I'm scared to make a mistake or am I not prepared? Those are two different feelings. A lot of time new notary public loan signing agents confused being nervous with not being prepared. Those are two different feelings. And so it's your job to be like, am I just nervous about making mistake or am I really. Yeah, okay. Okay. Don't psych yourself out on a scenario that hasn't happened. Not prepared. If you have the conclusion that I'm not prepared, then go back into the course. But usually and remember I'll end with this. Remember the way you got your first handful of signing that step one. Because usually what I find is you're just nervous of making mistakes. So if you come to a signing services is the exact same thing that's going to happen on the direct. They're going to be like, hey, are you available at 9pm? You're like, yes, I'll make it happen. You know what I mean? So don't necessarily overthink that a conclusion. Which I bet you are. I bet you are right. You're just mixing the two. So if you are nervous of not making a mistake, the only solution is to do it. See, you have to understand that experience is our best teacher. Too many times humans, not just new signing.

Okay, thank you so much.

I'm so proud of you. Thank you for calling in or talking to me because I love hearing from students that I don't normally hear from. So thanks for letting me know that you're crushing agents expect to be good at something they've never done. And that alone will be a part time out there.

Thank you.

Bye. You know, I think my bigger takeaway from that conversation is don't forget that cause you paralysis. You have to. A successful person understands this. You ready? Is in. A successful person understands and they have to be brave enough to suck. A lot of people aren't brave enough to be bad.

Right, Right.

That's why they don't scale. And so here's the crazy part though. Here's the crazy part. You have to be brave enough. People don't need to know your part time because call me crazy if you added 200 suck. But I'm going to tell you right now, you're making the narrative larger than it is. Like I mark dollar signing opportunity at 10am in the middle of your workday. You might not be feeling well that day. You know what I mean? My point is you'd probably figure out.

A way to handle that myself pretty well. Like I. I know what you know the documents are and all that good stuff. And like if you look at my Instagram, I know what I'm doing. It's just. I'm nervous. Exactly.

Yeah. For a 200 signing appointment. So I think that you might be a little undressed. It's the narrative. It's the narrative. So instead of being like, instead of telling you, just do it. Scared. Right. Anyone could tell you that. What I would tell you is reverse engineer scaredness. Okay, cool. I'm nervous. Meeting your willingness to have the schedule work around your job if the business opportunity is there. Alright, so great conversation. I nervous or am I not prepared? Which one am I? Okay, I know I'm prepared. Now I'm just nervous. Okay, now that I know that, who do we got coming up next? Hi, how are you?

Darlene?

I'm nervous. What am I nervous about? Making mistake. Well, that moment, you just got to.

Be like, yo, from Northern California, actually in the Bay Area. So I've been a notary since 2020.

Only way to get good at something is to do that something. What I tell people is this successful people embrace the learning curve. Unsuccessful people don't. Unsuccessful people want to jump into something. Being good at something they've never.

And I actually did a. I did a lot of training and all that good stuff for loan signings.

We're done. A successful person goes, yo, I gotta go through this.

I've been having all my loan signing stuff since 2020, but for me it's been super hard to get signings or to feel comfortable enough to actually do signings.

Get here. And it's not that a successful person's better than you. They've just embraced.

And I haven't really found a mentor that's like nearby that I could. Right. I'm pretty confident when it comes to, to that. But when it comes to lonely itself, I'm like, oh my God. Like I know what I'm doing. And it's funny because I can relate to the lady that was here before about her speaking Spanish and her accent. I feel a lot more comfortable with Spanish speaking people because shadow of it or shadow of the loan signing process appointment itself. Just because I guess my eyes, to me it's. I know what I'm doing and they, most of the time they don't. So I feel like things like the wording and how to walk in through and everything. So I was so sick last week. I'm the expert there. But when it comes to.

Let me stop you, let me stop. Let me stop you. Let me stop you.

Okay, Because. And I didn't work last week because I have a 9 to 5 and telling you why. I went onto your, onto your loan signing website and I was like, you know what, let's just do it.

Because in my mind, this is a wrong narrative. You have to understand that most people only buy a house once or twice in their life. Most people only refinance once or twice. So most people don't know what they're doing. Not relative to the language they speak. Does that make sense? So I tell all of you students, is that your job? The reason I teach the system the way I do.

And I'm like, I really know this. I already know what I'm doing, but I'm just shy or scared to do the whole process. So I was going through your stuff And I don't know, it was just. It was amazing. Like, everything, the training, I don't want.

To give it away is because it commands credibility immediately. They're like, wow.

The videos and everything is just amazing. I feel a lot more comfortable now and confident doing it.

You know what you're doing, so therefore, they now listen to you. So my point is this.

I've seen all your. Obviously, your advice and everything, but what should I do? I'm so nervous.

English, Russian, Spanish, Korean, they, Most homeowners, not all only done this once or twice. So why are you assuming that I.

Haven'T done not one loan signing? So what should I do? Like, what do you recommend for me to do? I've literally gone back to that one video that you have that's like, one's.

Done it eight times. So my point is, again, this is just a narrative that you have to rewrite. And so I think that you're scared of not being perfect.

The walkthrough of the appointment itself. And, yeah, I'm scared.

Like, and when people are scared of not being perfect, it's more of an insecurity of being judged. And so the insecurity of being judged is you saying, look, they probably only done this once or twice. So what am I even scared of being judged for? Because they're gonna look at me as the expert. Because seven out of ten times is my guess. Maybe eight. Well, first I'm like, oh, my God, I'm so much.

I think I'm gonna be stuck in the middle of the.

They're pretty brand new. And that's why I tell you new students, is if your first signing takes you two hours, most homeowners don't understand that. They don't all take two hours. It's a narrative that you think that they think that every signing should take 45 minutes. Why? Because I've done two in their life.

Yes.

Does that make sense? So my end, my ending comfort with you is, you're amazing. Start being kind to yourself. You don't need to be insecure about being judged, because odds are, they've only been through a couple of these themselves. Okay, so bite the bullet.

You're amazing.

You've got this.

And let's go do my first one.

All right. Love talking to you. Bye. All right. I think my biggest takeaway of this is, you know, I have a lot of students that are perfectionists, and perfectionists are really. It's an insecurity of being judged. They're only perfectionists because they're scared of the judgment they're going to get if they make a mistake. And this may be talking to somebody here and I hope it hits.

Wait a minute. It's going to be some version.

Yeah. First off, thank you so much for that. I appreciate the kind words I want to say. Thank you. I want to give you your flowers because oh, lot of people feel like they can't learn more and the amount of people get stuck in that mentality are the ones who can't scale. So I'm proud of you.

What I really got from your videos were just read the paper. What is it asking you? Just read it. And I'm like, oh my God, that's a trick. It's right there. But I just feel like tense because I know I'm gonna have the client there and then I just don't want to seem like I don't know what I'm doing.

Yeah. Let me answer that question for you. Okay.

Yeah.

And so you get a lot of great comments, by the way. So when we're done, read those. But here's my first thing. Here's the first thing you have to do. Okay. And this is goes to all my students. Whether you're trying to market for the first time, take your first signing this advice or this training, this coaching moment, I want you to hit home. I the first thing I need you to understand is you have to ask yourself this question. Am I nervous because. Because most people aren't judging you, period. I think you need to get the narrative out of your mind that anyone's judging you. Understand that your biggest person judging you is you. I'm scared to make a mistake or am I not prepared? Those are two different feelings. A lot of time, new notary public loan signing agents confused being nervous with not being prepared. Those are two different feelings. And so it's your job to be like, am I just nervous about making mistake or am I really not prepared? If you have the conclusion that I'm not prepared, then go back into the course. But usually that's step one. Because usually what I find is you're just nervous and making mistakes. So if you come to them, so if you can get out of your your own way, understand that you're amazing. Understand you put the time conclusion, which I bet you are, I bet you are, you're just mixing them in. Understand that you deserve the greatness that you're about to embark upon. So if you are nervous of not making a mistake, the only solution is to do it. See, you have to understand that experience is our best teacher too many times. Humans, not just new sign. It's easier to not be a perfectionist. Agents expect to be good at something they've never done, and that alone will. Because the insecurity of being judged is what's holding you back from making a decision or cause you paralysis. You have to. A successful person understands this. You ready? Is that a successful person understands and they have to be brave enough to suck. A lot of people aren't brave enough to be bad. That's why they don't scale. Or a choice that's going to help you scale your business. So get out of your own way. Start being kind. And so here's the crazy part, though. Here's the crazy part. You have to be brave enough unto yourself. Like, I am good at what I do. I am walking people through their paperwork to suck. But I'm going to tell you right now, you're making the narrative larger than it is.

Like, I market myself pretty well. Like, I know what you know, the documents are and all that good stuff. And, like, if you look at my Instagram, I know what I'm doing. It's just. I'm nervous. Exactly.

It's the narrative. It's the narrative. So instead of being like. Instead of telling, you, just do it. Scared. Right? I am doing, like, when you start having those conversations, the fear of being judged lessons because you realize you're great. All right? So you're amazing. I believe in you. I. My hour is up. Keep doing what you're doing. Have a phenomenal rest of your week. And like always, I do believe in you, man, but I just can't believe in you more than you believe in yourself. Have an amazing week. Let's go.