Mark WillsYour personal notary loan signing agent coach - 24/7!

Scared to make a notary mistake?

15 Jul 2025 · 1 min

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In this motivational talk, the speaker addresses the common anxiety that new notary public loan signing agents feel about making mistakes during signings. The core message is that self‑kindness and realistic expectations are essential. The speaker emphasizes that signing service owners and escrow officers primarily seek accountability, not perfection, and that a prompt apology and correction are sufficient. He argues that many agents over‑sensationalize the signing process, inflating the perceived risk of errors, while in reality the chance of a mistake is low. When errors do occur, handling them transparently can actually enhance business reputation. The talk encourages agents to stop undervaluing their abilities, to assume competence rather than expecting failure, and to view mistakes as manageable, not career‑ending events.

Chapters

How do you get over the fear of making mistakes? That simple. Being kinder to yourself. You're human, I'm human. We all make mistakes. But most importantly, the signing service owner or escrow officer knows that. So at the end of the day, if you make a mistake, all the signing service wants is accountability. All the escrow officer wants is yes, I'm sorry, I'm gonna go take care of it right now. So the way you overcome the fear of making mistakes is having smaller expectations from yourself. Understand that if you make a mistake, that that's not the end of the world. Now what I will tell you is I also believe that you're underestimating your ability not to make mistakes. How come you're assuming you're going to make a mistake when you should be assuming you're not making mistakes? Sometimes I find that new notary public loan signing agents almost over sensationalize the signing itself. And all we're doing is collecting signature. So my belief is the odds of you making mistake is really low. And if you do make a mistake, it's not the end of the world. Just be like, oh my gosh, I'm going to drop what I'm doing, I'm going to fix it. And you'll actually get more business with that behavior. So remember, be kind to yourself. Stop selling yourself short. You're amazing. Let's go.