This Couple Made $150,000 in a Year as Notary Loan Signing Agents! (California)

Mark Wills interviews Garrick and Dipti, who left corporate jobs to start Evercloud Signings and made $150,000 in their first year as notary loan signing agents in California. They discuss how their partnership helped them navigate the challenges of entrepreneurship and what mindset shifts made the difference.
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When I tell you guys, you know, you did over $150,000 in revenue in 2022, how does that make you feel? How does that sound if someone were.
To come to me and actually say like, hey, I need you to step back from what you're doing. You're about to make 150,000 the next year. But not only can you make it, can you do it together? Y' all are going to do it together. Would you step back? Like, not quit playing? Like, no. Absolutely exciting. It's been amazing.
But that's, that's beautiful. Just even knowing that the first year of us both, both stepping back from corporate work and being able to do that, that's beautiful.
Another on the road, but this time we got a husband wife duo. We have the co founders of evercloud Signings. How are we doing? Garrick and Dede?
Doing well.
Doing well, sir.
I think your a guy's story is very inspirational. And this, frankly, is a, a woman led business. Right. Majority of notary public loan signing agents are women. But you know, I don't think the husbands get enough credit, frankly, because I don't highlight them enough. But it know that for every, you know, married couple, if someone's out and about, the husband's supporting. And so, you know, a lot of our audience, you know, has, you know, husbands behind them. They don't get enough of that credit. So, G, thank you. Your story is awesome. I can't wait to share it. But I appreciate you being here, G. And now you guys run evercloud signings together. 2022 was your guys's banner year. I think that's also inspirational. You know, when I tell you guys, you know, you did over $150,000 in revenue in 2022, how does that make you feel? How does that sound?
I actually haven't thought of it until you put it that way. Right. But it's a sense of accomplishment because that was something that we probably would have made working in a 9 to 5 job, but not it just a different experience. Right. You don't get to take home as much or even expense things. But that's, that's beautiful. Just even knowing that the first year of us both stepping back from corporate work and being able to do that, that's beautiful.
Yeah. G, let me ask you the same question, man. I mean, when I say that out loud, right, how does that feel about your guys's, you know, business doing, you know, great revenue in its first year in business?
No, it's absolutely exciting and surprising as well. Too. I stay surprised because who. If someone were to come to me and actually say, like, hey, I need you to step back from what you're doing. You're about to make150,000 the next year, I'd be like, nah, quit playing. Like, quit playing. But not only can you make it, can you do it together? Y' all are going to do it together. Would you step back?
Like, nah.
Like, no. Absolutely exciting. It's. It's been amazing, man.
I'm so proud of you both. You. I think I said enough. We had D on stage last year at the conference, so I think the LSS community knows her very well. But like I said, Garrick, I mean, I don't think they know you as well, and I don't think enough husbands behind the amazing woman entrepreneurs that Loan signing System Nation is all about. And so I love hearing the story of you, Garrick, supporting your wife, and I can't wait to share that. So I know Dee's seen a handful of these. I asked the same questions in. In all these conversations with amazing signing agents. So let's start with the same question I ask everybody. And, you know, the Take me back. Like, how did we end up here? Like, take me back from the beginning, how did we end up being a notary public loan signing agent, an entrepreneur, a business owner? So take me back. Share your story.
Absolutely. Well, thank you so much again, Mark, for giving us the opportunity to be able to share a story and, you know, hopefully inspire other people that might be in the same boat or the same experience or, you know, wherever they. They are in their journey in life. So I'm originally from Fiji. I've been in the United States for 14 years. You know, come from the island, so it's very, very chill, very laid back. And so when you come to the United States, it's a big shocker, right? And it's always been my dream to come to the United States and, And. And live here and make opportunities, but I never knew how to do that right. Until I got here and my very first job. Up until I decided to become a notary public loan signing agent, I've always done corporate work, you know, always work for someone else. And I think it just. He. Garrick, has always helped me see that, or at least always called it out to say, hey, you know, you're so much better than this. Ever since my first job, my first job, he would tell me, like, you're better than this. And I'm like, dude, I just started this job.
It's been two weeks. Give me some time, man.
Exactly right, Exactly. But, you know, I'm so grateful for a husband and a spouse and a partner like Eric because, you know, he's. He's pushed me and sometimes I didn't like it. But I'm glad that he did do that because it helped me get out of my comfort zone and. And really be bold to take the next step. So, you know, climbing the corporate ladder, move from different states because of his prime military background and then government contracting, we ended up landing in California and both had very good corporate jobs. But when the pandemic hit 2020, we both were remoting from home. So can't complain. Love the company I work for, Great benefits, great team culture, but the work life balance wasn't there, you know, and in 2020, I was pregnant with my daughter. And of course, we're remoting from home, I think since March of 2020. And, you know, of course, as I'm getting more and more pregnant, it's not as easy and comfortable to be in meetings. So I led a team of account managers. So, you know, my day was filled with back to back, back to back meetings. So there were times I couldn't even eat on time. And so Gary put me a food apple, which is so hilarious not thinking about it. He was like, hey, I got you some breakfast. I got you some snack. And then just being able to take a bath break, you know, I think just got to the point where I was like, okay, what am I doing all this for? What am I doing here? You know, I. I am helping build my team. I'm helping build the. The company, the. The department, but what am I really doing for myself? And then, you know, and then the. The Garrick's words would always, like, you know, start chiming in.
Yeah. You know, you. You said that they wouldn't even let you. You didn't have time to go to the bathroom. I mean, I mean, I remember my wife, when she was pregnant, she had to go bathroom every 30 seconds. And so I. It's. It seems okay. Right? And so g, let's jump to you, man. I mean, seeing your wife, you know, doing, quote unquote, living the American dream, right? She is an immigrant and she's, you know, working the corporate job into her words. It's, you know, good paying corporate job, but you're sliding her food to eat. What are you thinking? What are you feeling as her spouse? And I mean, she's carrying your daughter. I mean, you got to be like, sitting there all Day, not me. Will use a restroom. Can't be good for her. And so what are thoughts you're having as a spouse, husband, father, etc.
Yeah, you. For me, I was absolutely. I was getting absolutely frustrated with the pattern of events because when it comes to someone like DTI or anybody for that matter, who just continues to pour and pour and pour and give and give and give, but get the same result, whether it's in pay, whether it's in appreciation or anything, needless to say, from somebody looking from the outside, especially me, it just. You find different reasons to just start to get frustrated about it. So that frustration ends up to become bickering between you two. You don't communicate that well because you're not identifying what the root cause of the problem was. When we started realizing that the root cause of the problem was time, like, where was being invested and spent. You. You slow down for a bit to realize, like, at least for me, Diti was giving way more than what she was receiving back for her family. I guess being a man and being a. Being a husband, you know, you have a complete responsibility to the person that you care for the most. And what ends up happening is instead, you can get angry in two directions. Either you get angry in the wrong direction of the right direction. The wrong direction being is that you take it out on each other and that's only adding more to her pain, her hurt, and the things that she had to go through just trying to, you know, provide really, like, she's doing her part in the house, and then there's the right direction. It's about getting angry and then solving a problem. It's like, how do I go ahead and start encouraging and doing more with this anger to say we can make a change together? That's where, you know, I really had to pick up my pants and say, you know, what are we. Are we actually going to do something about this? Or. Or bicker about it? It was. There was only those two choices.
Yeah. So d. That's. That's. Flip it back to you in this story because, you know, you. Thank you for sharing that, by the way. G. In. In. So you're. You're working your tail off, right? It's like, it's what, you know, it's what you're supposed to do. And, you know, you have your husband saying, okay, do this, do that, let's do other things. You're not being very receptive in the beginning about it. Kind of start there. Like, why weren't you being so receptive about it? Was it a mindset that I'm just supposed to be working for corporate America, kind of go from there?
Yeah, absolutely. I think it's more so a mindset and culturally, how I was brought up, right. I come from a family where it's all about working hard at school, getting good grades, going to college, and then getting a great job. And so just you get institutionalized in that mindset, you know, And. And it takes. It takes a good while to break out of that.
You were, like, willing to, like, not go to the bathroom. You're willing to have your husband slide food into you. And. And again. And I say that because I think there's a lot of people have this mentality of, like, this is. This is supposed to be the way no one should be living like that. Again, like, you know, my. My wife, when she was pregnant, was difficult times, right? And she didn't have an easy pregnancy quote, unquote. And like, I couldn't imagine being Garrick. And like, seeing you have to hold the restroom, like, that would get me so infuriated. And so. But in your mind, you're just like, this is what I'm supposed to do. And. And that's sad and it's wrong, frankly, you know, and so, yeah, no, I.
Think it, you know, like I said, just the home and the. That we. That I was raised in, you know, you. You be a very diligent worker and employee, but you. You just don't think outside the box out of that, you know, and people can go in the blue, in the face sometimes saying that. And I think. And I appreciate Garrick a lot for this because, you know, by this time, we've been married for almost, what, 10 years? 10 or 11 years by that time frame. 11 years. And so, you know, he's been constantly feeding me that, but I can only imagine his frustration with me because, you know, he continues to see me, see. See me go through that. But I think being part.
I don't think it was. I mean, I want to cut you off because I don't think it's frustration with you when people, what happens with someone like Dipty and this could be anybody out there. No one at work is going to stop you to say, you're doing such a fantastic job. Take a break. Like, you're doing such a fantastic job. You know, like, we need you to slow down. They continue to ask you for more and more, and you become a victim of your own success. And I. I feel like that becomes the most frustrating thing to see is that you see A precious resource or a precious person pour themselves into something that seems bottomless at times. And I'm not saying that the job was bottomless.
Right.
It's just that change doesn't come fast enough for all of the intensity that you're putting up forward. So you get frustrated, you get angry, and you start to. I think what ends up happening is that you don't. Your conversations about what you do on a day to day basis start to become unhealthy and you, you look for alternatives to where you need something healthier by that time.
Right. I hear a husband who really cares. Right. And, and so, you know, you seeing it was an unhealthy lifestyle and you knew that she needed to do something healthy, you know, not just for the family. Like you said, it was a good income, but the income was less important than her health. And, and that's what I think is beautiful of. And you know, again, there's so many amazing men of LSS that don't get the credit of, of the support. And I love how you did it way before even LS around. Like. And so, you know, let's keep telling the story. So d take me to the moment. Like, so he's telling you, you know, you got to change. You got to change. You know, why weren't you making the change? Like, what's a lack of belief in yourself? A lack of. Was it just being institutionalized, to use your words? Like, kind of speak to someone else out there right now? Like, what. What feelings were you going through? Every single time he's like, babe, you gotta change. We gotta do something different. Like, this is not healthy. Why weren't you so willing to make that, that kind of change, even though he was suggesting it?
I think one is being institutionalized in, you know, the mindset. So the mindset change wasn't just there until it happened. And then two, just the confidence, like, hey, I can just a belief in yourself, right? And I know I have somebody like Garrick that, you know, such an amazing partner, amazing husband that's been pouring that into me. But sometimes they sound like a broken record, right? Eventually at one point. And I think sometimes it just takes something to snap to really, like, put that focus in front of you. And I think one of the things that always resonated that Garrick always said was like, your job always gets the best of you and we get the leftovers. And it never sat well with me. It never did. And so I think I've always heard him say that, you know, time and time again. Over the years. But eventually when I did see what was happening, it wasn't going to slow down. Even after I had my daughter and come back, I'm just like, same question, what am I doing? So, you know, just being institutionalized, Lack of confidence in myself and belief.
I don't think you're the only, you know, entrepreneur that kind of, you know, lacks this belief in yourself. What, what kind of was the last straw for that? You kind of to make decision, okay, I'm going to be an entrepreneur. I'm going to be a notary public loan signing agent. Was it, was it this moment of super confidence or was a moment of like, I just, I was tired of being tired.
I think it was that, the latter one, tired of being tight. You know, I'm spending days in meetings, I'm looking at what, what's projected for the next upcoming quarter and how it's going to happen even after my maternity leave. Like, you know, and I'm like, nothing's going to change that one. The work life balance is probably, if anything, is going to get even more. And when we had our first child, he's almost 8 now, he's been to daycare since he was 2 months old. And then, you know, just thinking of the same thing about my daughter, it just, it just wasn't sitting well. So it was like, okay, it's either I sit here and continue to deal with this or take this opportunity and do something with it. Like, just take that leap of faith.
Yeah. And I asked you to share that because I think sometimes people feel like entrepreneurs have all this confidence before they take the leap. Right. These signing agents must be full of just pizzazz and full of confidence. Sometimes you just do it scared. Right. And you just do it until you become confident. And I thank you for the vulnerability, ability because, you know, like I said, you're not the only person who's probably scared to leave their job or scared to go against their culture or what they've done. But there was a moment where, you know, you realize that, you know, when your husband says your job gets the best of you and we get the leftovers, like, I can see how that, that hurt and how the change had to come. So, I mean, g, at this point, you know, she's like, all right, I get it, I gotta make a change. She becomes a notary public loan signing agent. Right? Talk about the beginning part of your journey of being a notary public loan signing agent. Because, you know, you were watching a two month old while she's out there signing Paperwork. And I think that's the true definition of a team, right, like, or true definition of a supportive husband. It wasn't just you telling her to do a change and do this, do that. It's like, look, I'm going to support this change. So kind of talk about the beginning days of her business and, and frankly, how proud you were of her.
Oh, yeah. So first off, I'll say first and foremost, I'm extremely proud of the work that she actually does. Anything that Dipty touches becomes gold if she's exc about it. And, and really that's, that's the case with her. So when, when she first started off, it was rough. Now this is where I'm probably going to embarrass her a little bit. Like, when it comes to organization, Dipty will just do things and just say, I believe in it. I'mma go and I'mma go. And she leaves little bits and pieces left behind of like, by the way.
By the way, don't feel bad because that is a true entrepreneur. The details are in the dust, but we just reached the goal, so you're not alone, girl. My wife would say the same thing. If you can see my office right now, you'd be like, are we on the same page?
You know, and it's, it's beautiful because I agree with you. That's what I see. That's what I've always wanted to see out of her. Like, hey, apply the same energy to going out for a goal for your family, for something that is big. And so when she would do that, I can't say that I wasn't putting my foot in my own mouth saying like, okay, now I'm stuck with a two year old, or, excuse me, a two month old. And. And now I'm out of my element. I'm left with a baby. And now I'm getting frustrated and there's dinner and there's all this other X, Y and Z. And as much as I'd like to make myself seem tough, I, I felt real small during that moment. But. But I understood the process and I actually said, you know, the only thing I could honestly do is just try to stay patient with what was to come. Because it's a hard pill to swallow when you're watching someone that you love go out and go out late, make those sacrifices. Like, it takes a lot of trust. It takes a lot of.
Well, it takes a lot of support, dude. And, and that's why you're amazing. And, you know, thank you on the behalf of her Also, I mean, as her mentor, it really does take a support that you don't see on the outside. And so I had no idea you're sitting there with a two month old and a four, four year old or whatever the age was of your oldest at the time cooking dinner like you said. And I've had a two month old, so I know the, the routines of that as well. So I, what I love about this story is it's just, it's just a beautiful story of a couple, of a husband just supporting her wife. His wife, excuse me. And, and like you said, everything that she touches turns to gold. And, and the fact that you saw that before she saw that, I think again is beautiful. And she had a moment of like, oh, you know, and so I say thank you, man. You know what I mean? And so because it's supportive, you that's made her, you know, no one could do it alone. Like everyone knows my wife. I could not have built loan signing system without my wife. There's zero question about it. And so the support of our spouse is, is usually the success of an entrepreneur. So I'm glad that you're on here. To me, the story's about a husband seeing something the wife didn't see in herself. And sometimes we all need that cheerleader and someone who's to motivate, to inspire us. And, and you guys found each other for that, so that's a beautiful thing.
Oh, absolutely. 1,000% proud of her. I mean, when it comes to anything that she commits herself to, I just, you know, we, we live a pretty peaceful life knowing that as long as we're setting our sights out to doing something together and when we're not together, we still have the same focus. I mean it's, it's absolutely amazing.
Let me tell you. He's probably not expressing it the way I think he can't express it, but I think he has his proudest moment now that we're on the same page being entrepreneurs.
Oh yeah.
That was always a conflict with us because, you know, I was in the worker mentality and he was always business minded, entrepreneurial. But now finally, for the first time, you know, we're on the same.
I want to say that I'm proud of her because there's authentic joy versus like fabricated joy.
Yeah.
When you go to a corporate environment, people love you. They do. Well, they know that what you touch turns to gold and everything. And then when you're looking from the outside, it's just like you don't know what you're missing until like you just touch it over here. And now she's just, she has to remind me to think like an entrepreneur because there's so much she has to pour belief into me and it's just.
Like, wow, it's coming full circle. Right? That's what makes it beautiful. I mean, honestly, this is such a cool story again. And it's. It. Thank you, Garrett, for jumping on because there's probably a ton of these stories that we don't tell in loan signing system. But sitting with the two month old and bottle feeding and changing diapers and at 7:00pm, you know, 8:00pm, who knows what hours that signing agents were?
PM 11.
That's right. That's my point. You know what I mean? And you're, and you're willing to do it to help see your wife, build something for her is absolutely beautiful because I don't think every spouse would do that. And so I think the fact that you supported her and you wanted her to be successful and you weren't scared that her success would maybe overcome whatever your version of success is, is true selflessness. And so thank you for that and thank you for allowing me to be the vehicle to share this story because like I said, I think your story is one of many in our community. So. All right, cool. I was about to cry right there because this thing's so beautiful. Gee, I honestly do, like, appreciate you, man. And I think it takes a strong man to really share what you just said. Right. And it's. I want to support her. I want her to see her success be bigger than mine. And I don't think a lot of men would outwardly say that. And, and I think it's a beautiful thing. And now you guys are building this together. It's to the moon, baby.
That's right.
Marky actually called me. I think it was very early on when I started, maybe in the second month I was out and it was Almost quarter to 12 admin, you know, almost midnight. And he calls me like, hey, are you okay? I just had a lot of back to backs. I was like one after the other one. But luckily the last one, I set it to where it was very close to my house. But, you know, he called me to say, hey, are you okay? I just want to make sure. I'm like, yeah, I'm almost done.
I think the biggest thing is, is that not all signings happen at night. But as long as you knew that it was a phase in the building process, I think that's what helped, like get over the Fact that this isn't forever going out late or anything. This is like she needs to secure business. I understand how it goes, and let's just.
And now you guys have a full blown signing service, and she's not working those midnights anymore. And. Yeah, and so it's a beautiful thing. So let's switch gears and talk about your journey a little bit. Okay. Income journey. So you're one of my students who came in during the pandemic. Look, and the truth of the matter is life is great, right? During the pandemic. But, you know, you had your banner year in 2022, right? Which was the year of the correction. And so, you know, I. I kind of want to talk about that. Right? It's.
And.
And these on the roads are about more than anything else. And so, you know, 2021, you're. You're doing these signings until midnight like business is crazy. And then 2022 hits, rates go up, current clients aren't giving you as much, et cetera, et cetera. So talk me through that, right? So 2022 hits, you're reading like, oh, my gosh, there's no business for anybody. Meanwhile, you're killing it. Why didn't you. You panic? Why didn't you give up? Why didn't you, like, look at Garrick and be like, this is done. It was a great ride when it happens. Why didn't that happen?
I think the biggest thing was, you know how you always say, when you why so big, your how becomes easy. So for me was, okay, if I don't make this work, I'm gonna have to look for a job. Do I really want to go back to a 95 job? Right.
But what you're really saying is, do I want to go back and feeling unappreciated?
Unappreciated, yeah. And then two is like, I don't give up. I don't give up. If. If I started something, failure is not an option, right? It's not. And. And Gary can speak probably out loudly for me too, because I always look at him like, failure is not an option. Like, we. We gotta do this. What else are we gonna do? And I think that's what kept me going is like, hey, you know what? I don't. It just becomes white noise after a while. If you can just keep your focus and shut out all the. The noise that is just like, oh, it's slow. It's that. It's that I think sometimes it is what you. You're gonna get out of it. What you Put into it too. Right. So, so that, that drive to just keep going, can't stop.
I hope everyone rewinds that. Right. I mean what you said was a couple things pointing. You got to block out the white noise like at some point. And when your why is big, the how is easy. Right. I mean I don't think people put the, it's, it's almost a cliche now because everyone says it.
Yeah.
When you really do it is when you really inspires you to work harder. Right. Like you weren't going to, like you just shared earlier in this, this, this conversation like your 8 year old was raised by daycare, Right. And you were not going to let that happen to your second child. And so, but when you really put that at your forefront, then that creates everything behind it, which is your effort. And what you said towards the latter part of that was you get out what you put in and so you don't give up. So speaking of don't give up, what, like what, what actions did you take during the downturn of business that kept you to do a banner year in 2022?
Right. So I doubled down my efforts on following up. I think just showing up, whether it was just dropping by once a week, sending emails, text messages. Every Monday I would just connect with all my direct folks that I had a text cell phone number and just say, hey, I'm available. My, you know, my schedule is pretty open. Let me know what I can. So just think top of mind. I think was very, very important during that time frame because, you know, a lot of people weren't getting the volume that they originally were. But then the other pieces that if you master your craft, people will always remember you. You know, especially in the notary field, our job is just that important because if we make one simple mistake, but it delays funding, people will always remember that your title as profits is going to remember that. So I think that mastering your crafting was very important. But then with that being said, because of the relationships you build along the way, you just keep the follow up. And I think I was following up like crazy. Like I had a system every Monday I would send out emails, I would send out text messages, you know, just show up and just check in with them like, hey, how's it going? Or have conversations. I think that was, that was very important.
I have to add to that, I think just going a little bit deeper about it is just never changing the language. You know, the language was really important to just say we got this, like we gotta keep going. Like you Know, like, when new language is being introduced, you have to be very cognizant of is this good new language or is it bad new language? Okay, so, so you know what she's referring to as white noise. Like, there's a lot of bad language out there, a lot of bad talk, a lot of like, you know, gloom and doom in, in our house and with our efforts, we just said, you know, what's the good language that we're keeping in? Like, if it ain't adding to, it's taken away.
The first thing I love what you said and is you double your efforts, double down on your efforts. You know, a lot of people, you know, people got so used to just signings come from the sky during 2021 that they, you know, like, what? I gotta work. And not only did you get back to work, you doubled your efforts. Right? And, and that's the mindset that I want to share with everybody. It's, it's not like you didn't do 150,000 by accident. It was, you're doubling your efforts. You were doing emails and follow ups and text messages. And I love when you said mastering your craft because I think now you're speaking as a signing service owner where it's like, you know, you notice that there's a lot of notaries who don't master their craft and then they wonder why they're not busier. And it's because you didn't take the time to master your craft when we were so busy we didn't have time necessarily to master the craft. But you strategically use the downtime to get better at your craft. And then to, to G's point where, you know, self talk is real, right? It's, it's, you know, I got tattooed in my arm. Thoughts are things because I remind myself is like, what you think is what happens. And to your point, like, and I love that you have each other to remind each other of, like, hey, let's, let's not introduce bad language. And so I love that you said, you know, be careful the language. And, and I almost think that one step further of like, just be careful the conversations you're having, even if it's not with someone else, just yourself. And so, Garrick, I think that was an unbelievable piece of advice. And, and I know you came into the business in 2022, so let's talk about that. Right? So Dee is super successful as an individual signing agent. She comes to you and she's like, all right, baby, it's time to start a signing Service, you know, you had a job and so you kind of gave up everything to start the family business. Talk about why and talk about, like, why you chose to do that in the middle of. Of the correction.
Well, there's a couple things. One, if you look dipty in her eyes and you see that she's fired up about something and she's ready to go, she's going to give it a thousand percent and it's worth it. So when she came to, when she came and she said, like, this is the time. You know, I at the time had a very good job, was being offered multiple positions and more money and everything, but it definitely didn't outweigh the T coming to me and saying, this is, this is go time. It's go time. Now the, the other thing was is that I think once we saw the opportunity of scalability and not only just like in the local area, but nationwide, it just blows the lid off of like, what you could ever potentially make doing just the nine to five work. And so, like, what I like to tell people is be the end, not the it it. Like, don't just say that. Like, I'm at my job and that's it. Like, what could we do to add more to our lives? And this was just another step along with her notary work as well too. It complemented very well. Basically it came to the point where, you know, people loved her and what she was doing. So it makes a lot of busy work for her personally. So then it was kind of like the next step in evolution for. For the next step in the journey for that success, which is great. Which is very great.
And just to add, I think, to that, to Mark, again, when we talk about mindset, right, we started our signing service of March of 2022 right when the rates start. Started going up and then the signing volume started going down. Right. So if I had to tell myself like, oh, maybe this is not the time to start, I. I could have easily talked myself out of that.
Right.
But I think we were just like, no, like, let's do it. You're not going to know until you do it with.
Right.
You know, you're not going to know until you try something. And I think that's like getting out of your own head and getting out of your. Until you try something. And I think that's like getting out of your own head and getting out of your own way is very important.
Yeah. You know, I smiled there for like 30 seconds straight when you said she. All she had to do is look Me in the eye.
Like, it's the truth, it's the facts.
I know and it's beautiful. I love that you're sharing this because I think it's super authentic.
It was just like when. When the odds are against us and she, you know, I saw that it just like the answers are revealed that like, I can't even say, like looking back now, like, what was I thinking? But I. I mean it's just that's. That's what it was. It's. I don't want to get like any credit for that. Like, I think it has more so to do that once she discovered that there were things about her that just really she could double down on and, and take a hold of, I think the rest is history. I can't get credit for that. Like, there are a lot of people who are paralyzed by things that it. I think she didn't allow paralysis and fear to set in because of the outside chatter to just say, hey, now's the time, you know, and that's her. That's not me, brother. That's.
That's a lot credit for the infrastructure of the organization. He is right about that. I could not have successfully did not done it without him.
Well, it's a big love fest and I love it, man. I signed me up for it. But you know, like I said, dude, I think it's. Think it's. I think it's beautiful the support that you know, you have for her. And like I said, this is a very woman led business and, and I don't shy from it. 75 of LSS nation is female, but you know, and the ones that have, are married or have partners need this support. And dude, you are like a pillar. And so it's really cool to see and even cooler that you're sharing it. And thank you again for, for being on here. So this is like going a different direction than most of these that I do. But I think it's a frankly beautiful thing. So let's jump to the one piece of advice. And so you know, Garrick, you now run. Run the signing service with. With Dee. So I want you both to answer this question from two different perspectives. So you know, I always ask successful notary public loan signing agents to give one piece of advice. So let's start with you, Dipti. You know what, you built this business from scratch, you know, three years now. If somebody asks you for one piece of advice, nothing else. Will that one piece of advice be to help someone grow their business?
I believe it's very important who you associate with, your association is key. If you surround yourself with people that are constantly building, encouraging, just, just breaking through things is. It's automatically going to help you change your mindset. And I think that, that, that was very important for me. You know, coming from a corporate world where, you know, it's like an office mind mindset now, when I go back and talk to some of my co workers, ex co workers and stuff, I am so different than where they are, like how they think and process things. And it. It saddens me because I want to be able to see them do the same thing. But, you know, with some people, it's meant for, and maybe others not so much. But that association is key. Who you surround yourself, what you listen to, what you fill your mind with. You know, your top, like you say, like your top five people that you're with is who you're going to be like.
Yeah.
And I think that's important.
Yeah. I mean, honestly, beautiful piece of advice. And I, I think you guys are like the 75th interview. I don't think anyone said that is my point yet. And I think the most underrated skill for a successful entrepreneur is getting their circle down to people who raise them up. I think it's the most overlooked part of a building a successful business. I think people hold on to people just because they've known them for 20 years versus, like, are we having conversations that make me smarter? Are we uplifting each other? You know, we talking about the last UFC fight? Are we talking about what's going on with Silicon Valley Bank? And if you can get the conversations around where your goals are headed, it changes everything. And so I'm glad you brought that. I literally, I think, I don't think anyone's mentioned you. You know, your circles, probably. And it's the most underrated thing people talk about. People about workout ethic and tip talk about this. But your circle, because like you said, like, like to use Garrick's point of the word language, right? They're. They're giving you language to speak. And so if you're not careful around the language you're hearing from other people, that can easily bring you down. Or if you're not hearing language on how to uplevel, it's. It's only going to do. And so it is sad when you see some of your older friends who are still having the same conversations. But, you know, being an entrepreneur is not for everybody. Right. It's not for the faint of heart. And sometimes it just is what it is. And Our job just to be like, you know, you didn't get an enemy, but I just gotta make a new friend. And I think people aren't okay with that saying, you know, because you move on from someone doesn't mean that you don't like them or doesn't mean you can't hug them and have a 20 minute conversation next time you see them at Starbucks in six months. It just doesn't mean that you need to have a conversation every day with them. Because who you fill your brain up is very, very important. So great piece of advice, man.
And I have to be willing to accept that, you know, when you are some of those folks, you have to be willing to accept that because if you want to be better, move on for everybody, right?
It's not for the faint of heart. And sometimes it just is what it is. And our job just to be like, you know, you didn't get an enemy, but I just gotta make a new friend. And I think people aren't okay with that saying, you know, because you move on from someone doesn't mean that you don't like them or it doesn't mean you can't hug them and have a 20 minute conversation next time you see him at Starbucks in six months. It just doesn't want to.
Bigger things, you know, just have your explosion. You have to be willing to be.
Okay with that mean that you need to have a conversation every day with them because who you fill your brain up is very, very important. So great.
And it's not easy.
And I called it an undervalued skill because it is a skill. Like I said, it's not easy piece of advice, man.
And I have to be willing to accept that, you know, when you are.
You kind of move on from people, right? And it's like we have this weird cultural belief that just because someone's been our life for 30 years that we can't move on from them, right? And so, you know, I believe personally that friends kind of are here for seasons, right? There's somebody supposed to be in our those folks.
You have to be willing to accept that because if you want to be better, move on to bigger things, you know, just have your explosion. You have to be willing to be okay with that. And it's not easy.
And I called it an undervalued skill because it is a skill. Like I said, it's not easy to kind of move on from people, right? And it's like we have this weird cultural twenties and be in our thirties and be in our forties or be a friend in my corporate days versus my entrepreneurship days. And and you know, if you see friends is you know, kind of a fluid moment, I think it actually becomes a little bit easier to navigate life and comes less stressful and ultimately brings you to a different level. So belief that just because someone's been in our life for 30 years that we can't move on from them. Right. And great, great conversation G let's go to you from someone who owns and runs a signing service. Someone so you know I believe personally that friends kind of are here for seasons.
Right.
There's somebody supposed to be in our 20s and be in our 30s and be in our 40s or be a friend in my corporate days versus my own. Who, who hire signing agents, you know, every day. What piece of advice would you give entrepreneurship days? And and you know, if you see friends is you know, kind of a fluid moment, I think it actually becomes a little bit of a signing agent on how to help their business because you probably see the good and bad habits of of so many notaries from across the country. So what would your advice be?
Absolutely. I think the number one but easier.
To you navigate life becomes less stressful and ultimately brings you to a different level.
So that I would always give it'll. It'll probably remain throughout time is just.
Be emotionally great great conversation G let's go to you from someone who owns and runs a signing service.
Someone purposeful in the way that you do business. And what I mean by that is is that I think there's a lot of self doubt even once you become a notary that you're not a leader in some capacity when you're actually sitting down at the signing table.
You were who who hire signing agents, you know, every day. What piece of advice would you give.
People to their next part in their journey in life? And sometimes lots of the times I've.
A notary public loan signing agent on how to help their business because you probably see the good and bad habits of of so many notaries from across the country. So what would your advice be?
Absolutely. I think the number one that I would always give it'll. It'll probably remain throughout time is just be emotionally notaries become very transactional and they lack emotion in why they're even there to begin with. God lined you up to do something while you were there. Make it a good transaction, make it very personal because you're dealing with people purposeful in the way that you do business. And what I mean by that is is that at that point, like, let's not even talk about whether it was a loan signing or anything. You're personally in someone. It. I think there's a lot of self doubt even once you become a notary that you're not a leader in some capacity. When you're actually sitting down at the signing table, you are leading people to their next part in their journey in life. And sometimes, lots of the times I've seen notaries become very transactional and they lack emotion in why they're even there to begin with. God lined you up to do something while you were there. Make it a good transaction, make it very personal because you're dealing with people at that point. Like, let's not even talk about whether it was a loan signing or anything. You're personally in somebody's home business or even sitting down with them on a personal level like. And so that's a solid piece of advice that I always say differentiates the successful notary public loan signing agent from the one that's just there to make money.
Well, dude, I've been training notary public loan signing agents for seven years and I love what you just said there. And you're right. I don't think enough notaries realize they're leaders. When you realize that you know when you're a leader that you can take charge. And it's funny because I don't even know if it's a fault of their own that they don't shake charge because.
Business or even sitting down with them on a personal level like.
And they really weren't taught leadership. That changes after today by the way, because it's. You're so right. A great piece of advice from a signing service owner. That's why I love these interviews. And if people can just accept that they're a leader, I think they could take control of the signing more. They could be more emotionally invested. Some of them, I bet, to your point, are not emotionally invested because they feel like almost they're intrusive on something versus being purposely part of it. Right. And I think that's what you're saying. And so it's interesting. I never thought about that dynamic, but it's a great piece of advice is remember or realize you are a leader. You're there for a reason, you're there for a purpose. You got hired to do a job, believe in yourself. And sometimes you do got to take charge in leadership. And frankly, people want to be led. You know, like they're like, look, I've never seen these mortgage paperwork before. Like leave Me like they're looking. And sometimes I think there might be some imposter syndrome by the notary. But I love your piece of advice. It's like you're supposed to be there, you're a leader and when you believe in that, it takes a little bit easier to take charge. I'm going to create a module in the course called leadership. So thank you and I will give you credit for. But no, you're right and I never thought about it like that. And, and people notary specifically neuronize like you're here for a reason, man. You're worthy, you're deserving, man. Great conversation, guys. Give it up for the good ones. Let's go. All right, so let's segue into the last question. I want people to feel not alone. And so has there been any self doubt moments on your journey to help someone else not feel alone in their self doubt? Because like you said in the very beginning of this conversation, conversation. Like you did it scared. Like it wasn't that you became confident, I'm gonna be a notary. You made a decision like, I'm gonna do it scared. And so was another specific moment of self doubt that you can maybe help walk someone through.
You know how I say we always get in our own head in our way. So one of the things that, you know, if, if you want to scale your signing business to the next level is going direct, right? And, and just the thought of walking into a title office like just telling them like, hey, I'm a noted public, it's simple, right? But I don't know how many times I've made excuses. Oh, they might already have like a set of notaries, they have, oh, they might be out for lunch or it's just all kinds of excuses. And then, you know what I had to do? And this is where I say association is so important because it's always being plugged into the LSS community, the trainings, you know, and something that you can consistently hear throughout, whether it's you saying it or other folks that are training is like, just, just go do it. Right? Don't talk yourself out of it. Just go take that step and do it. And I had to check myself, I had to check my thoughts and be like, you know what, what's the worst that's gonna happen?
Yeah, right.
What's the worst that's gonna happen? They're just gonna tell me no. And I think once you can answer that question and you know by yourself, what's the worst that's gonna happen? It Just everything just like dissolves and you're like, what was I so nervous and worried about?
So take me back. Take me back. The first time you marketed, right? Am I back? So I bet there's a good story. There's some. Somewhere. The reason I want you to share that is because there's definitely a belief out there that every notary public loan signing agent goes direct, is full of confidence. Every notary public loan signing agent goes in there, kicks down the door, says the script fallacy, and then gets 19 signings when it's really a journey of growth.
I actually have a perfect one because this is truly my first direct. So I started March of 2022, second half of March, and then May 1st. Sometime in May, I had my first direct. So it just happened so that the. I got a signing through snapdocs for a old Republican, Tracy. But they wanted me to drop the documents off at the sister office here where I'm located, so that they could courier the documents and time. So I'm like, absolutely. But I wasn't ready to go market, right? But the opportunity just presented itself. And I'm one of those. I'm just like, it's here. Why can't I just introduce myself? I'm gonna go drop the documents. You know, is that I chickened out and just dropped the documents and just ran off. Or two, I did something about it. So I don't know if I called you that day, but I was like, okay, let me go get some Starbucks gift cards and, you know, put them in there, right? Put my business card. And I went. I went with the packages. It was two different packages and one signer. And I went and dropped it. And I introduced myself and happened to be a gentleman that was there. I don't know, I don't think he was there for long, but he was there. And he was an escrow officer. Sure enough, he called me for a signing that same week. Week, because I introduced myself. Now check this out. When I did his signing, I made a lot of mistakes. That was my first purchase. I was used to Refi's by this time, right? So the purchase was like. I had to call him multiple times. I missed filling out something. So he called me back the next day. I said, hey, whatever you need, I'll go fix it. It happened to be, funny enough, a lady that worked with me at my previous job in a different department that I did the signing for. So. But let me tell you, I was so discouraged after that. I was like. It took me almost a month, Mark to say, you know what? Let me find this courage, pick myself, and go back like, what's the worst? Right. Called you that day. But I was like, okay, let me go get some Starbucks gift cards and, you know, put them in there, right? Put my business card. And I went. I went with the packages. It was two different packages and one signer. And I went and dropped it. And I introduced myself and happened to be a gentleman that was there. I don't know. I don't think he was there for long, but he was there. And he was an escrow officer. Sure enough, he called me for. And guess what? I called the office back to ask for the same escrow officer, and he's no longer there. Because in my head all this time, I'm saying, oh, man, you must have told the whole office. Yeah, they're not going to use me. No one knew. No one knew. And guess what? I landed the biggest client from that office. That is still my number one client till today. And she is the biggest supporter of what I do.
Oh, my gosh. Well, I think that story is cool for a few reasons. Hey, thank you for being rolling off the next share that you've made mistakes, right? I think a lot of new people go, oh, my gosh, what happens if I make mistakes? I'm never gonna get business again. Well, you've got your biggest client after a mistake, right? And so I appreciate the vulnerability because.
We'Re signing that same week because I introduced myself. Now, check this out. When I did his signing, I made a lot of mistakes. That was my first purchase. I was used to Refi's by this time, right? So the purchase, I was like. Like, I had to call him multiple times. I miss filling out something.
So business is about learning, right? When you win, you win. When you lose, you learn. And so as long as you can learn from some of those mistakes, I think there's this axiom that, like, oh, if I make a mistake, I'll never get business again.
He called me back the next day. I said, hey, whatever you need, I'll go fix it. It happened to be funny enough, you.
Just straight up said, my biggest client came after making numerous mistakes. So thank you for sharing that part of your story. And then again, I mean this, thank you for sharing the idea that, like, you can get nervous, and that's okay. What's not okay is not doing it scared. And that's what's not okay. And I think that's what differentiates the successful notary public loan signing agent, the non successful notary Public loan signing agent is successful signing. Agents get scared. They just do it scared. And that's what you're saying is like, you can do it. It's all a learning curve. Let me kind of wrap up with this. You know, if. If there's anybody out there, d. Lacking confidence, you know, if. If you can build this business, do you think anyone can build this business?
100 believe. So as long as you can believe in yourself that you can do this, you know, whether you know the. The. The systems, whether you know the process, like what he said. Logical. Just throw logic out the window for a moment and just step up. A lady that worked with me at my previous job in a different department that I did the signing for, so. But let me tell you, I was so discouraged after that. I was like. It took me almost a month, Mark, to say, you know what? Let me find this courage, pick myself and go back. Like, what's the worst? Right? Out in faith and believe. I believe anyone can do this.
That's a perfect way to end it. Step out on faith and believe. And I think that's like. That's the entire conversation they wrapped up in a nutshell, is when you're able to step out on faith is. Faith is by definition, something you can't see. But if you believe in yourself enough, then you will land on something. And that is unbelievable. So good ones. Thank you so much. I appreciate you both. You know, I love you both. Thank you. I mean, D, you were on stage last year crushing at a conference. So from bottom, my heart, I appreciate you both and what a great conversation. And I'll see you next time. Bye, guys.
All right, bye. Thanks, Mark.
Thanks.
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