1000 Account D2D Pest Salesman/Tech: LIVE FOOTAGE!

Austin Maser and technician Oliver work a 12-14 hour pest-control day, treating earwigs and wasps while pitching customers on plans starting at $29 or $129 with a "price never goes up" guarantee. Austin shares sales tactics, mentorship tips, and his training course for aspiring door-to-door reps.
Chapters
I'm the boss for that one.
So Austin here, and today we're going to be walking the block with Oliver, who has been my personal technician for the entire summer. So a lot of people see all the sales come in and all the numbers come in on the Instagram accounts, but not many people see the hard work that goes into each individual account. So I want to ask Oliver a couple questions today about what it was like to run 12 to 14 hour days for an entire week during the Coliseum. I remember very clearly, we wake up and most of the days we're starting by 8:30, but we'd have the chicken biscuits and chicken burritos ready for the day. What was it like showing up super early in the morning?
I'm not an early bird, so it's not the most pleasant thing to do, but it was not as stressful as I really thought it was going to be. It was our day-to-day, every day. Day at a faster pace. So doing our thorough inspections, making sure the customer understands the procedures that we're going to go do today and what comes up after the initial service is always fun. And, uh, it's really all I got.
Yeah, well, and you did a good job that week. We were working with Dylan Johnson and Oliver. We had two trucks going, and I think one of the biggest things is like, what goes through your head when I'm not selling?
It's break time! It's lunchtime.
Okay.
Water bathroom breaks— anything I can take my 5 seconds to cool down and be ready for the next house that you get.
Okay. Hey, so it's Austin with Anthem. We're just doing a little documentary here. We're doing a same-day service today. We have the trucks out here right now to take care of that for you. What's your name?
Alfred. Alfred.
Good meeting you, man. You guys been out here for a little while?
Long time.
Yeah, you like it?
It's alright.
You from Georgia?
No, originally from Ghana.
Oh, way cool, man, way cool. Show me.
Um, this is egg wig.
Earwigs, are those inside the bathrooms?
Sometimes.
Yep, those are in the bathrooms.
Pest control.
Okay, but you're no longer with them anymore?
No.
You fired them?
A long time ago.
What happened?
I took care of it myself.
Oh, so you're one of the do-it-yourselfers. Yeah, everybody who's bald like me and you, that's what we do. That's what we do, right? So look, I do want to take that job off your hands because look, man, bald guy to bald guy, I want to earn your business, right? If it all makes sense, man, we'll get you rolling today, and you're going to get a discount because you're on the documentary series, you know.
Yeah, let's roll it.
Let's roll, let's roll. So spot treatment on another 15 feet just to create that barrier so nothing does get inside. Now obviously you could go to Home Depot, get your own stuff doing that. It's just not going to have the same effect as that industrial-grade product that we're going to use for you. And then you know how you get the cracks and crevices here at the base? Okay, so we need to spray that down today. It'll be 6 feet wide for you, Alfred, and it's going to seal off those cracks and crevices so that nothing does get inside the house. Okay, it's going to be way different than the stuff you get from Home Depot because that contact kill— what I'm going to be doing is going to be more of a plant-based. It'll get on the belly of the bug, the bug will bring it back to the nest, it'll get all the other bugs. So that way you don't see the earwigs in your bathroom. And then today's just gonna be $29. That's it. But what's a good email to send that to, my friend? @yahoo.com. And then last but not least, every single time before we come out, you'll get a phone call saying, hey, this is Spider-Man. I'm Spider-Man. Weird, huh? I'm playing with you. So you'll get a phone call saying that we're coming out to take care of you. What's a good phone number to reach at, my friend? 678. I always tell the kiddos when they—
how much do I get for the bug? The, um, The documentary.
The documentary? Oh, we'll get to that part here in a second. You'll like it. Okay, so at the address here, what is it? I'm here with my BBC and we just rolled up to Dick's Sporting Goods. Before we go shopping, I just need to let you guys know the stuff you're seeing in this footage, this is from 4 years ago, guys. It still is so applicable. Like, you need to take care of your technicians when you're selling door-to-door. If you're doing the selling and no one's doing the spraying, you don't make money. So take care of your technicians. Other thing, if you're not on a course, you don't want to make money. Guys, this is the free stuff. This is great. This is going to help you guys out a ton. But if you actually want to move the needle, go look at over 100 live sales of me selling to people in live time, door to door, every single objection, every demographic, every situation you can think of. It's there. Use code Maser20 for $20 off your first month if you're actually serious about making money in this career. If you're not on there and you're just here to kind of be entertained, enjoy the YouTube. But if you're serious about making this a career, you're going to invest in training with the course. And then DM me about my roleplay group. That's other stuff you can invest in down the road. I just need you on the freaking course right now. See you guys back on that course and enjoy the video. And then the spider webs, are those— those are on the front of the back of the house, I'm assuming, as well? Like these egg sacs?
Yeah, yeah.
Oh dude, and that's a wasp nest we got right there as well. So the biggest thing with these is as it starts getting colder, those things will start getting inside. So that's why it's super important that we're starting today for you. But I will put here, price never goes up. And I'll show you, dude, I got something for you. Um, price never goes up for that. What's cool with us is a lot of other companies, they're gonna, they're gonna give you a price, you know, your internet company, they give you a good rate, and then I ain't doing that to you. Same, it's $129. Yep! So you— yep, for 20, 40, 50, whatever you want to do?
I lock it in for 30 years.
You wanna lock it in for 30 years? Let's just start out with 3 to start but you lock it in forever. No, no, we'll do 30 years for you man. We'll do 30 years so you'd be here forever man but no hey, I put in the agreement that the price never goes up and then what I'm doing for you because you're part of our documentary series today is just gonna be the $29 bucks, that's it. Okay, my robot's yelling at me, man. Yeah, I know, I heard that. What is he saying? Defend this family, Autobots, as they have you.
They say come ride.
Come ride.
Taking too long.
He's gonna die.
Oh, there we go.
Okay, so no one knows what it's like.
I'm the boss for that one.
You're the boss. I like it, man. Dude, that's great. And then for some reason the internet's on my— on my side gets a little weird. I may come up here in just a second to just have you sign off on my internet again. But yeah, just give me a sec. We'll knock on the door here in a second. Okay. Did you get anything on there? Okay, this is the weirdest thing that has ever happened.
Holy crap.
Okay, can you create a contract verification form with the information that I give you without any anything. No, sir. No, I have name, phone number, email. I have literally everything.
Thank you. No, they can only create—
look what happened—
and see if he can manually do it, because I'm gonna do it manually.
I can't do it. Yeah, I'm gonna screenshot him everything. Dude, that was— that— we just told him he's on a documentary. He bought it. He is. We're doing it. Dude, they should make a reality TV show of us. Bug Guys. Hey, you creep, Zach. Digby. Now for the hard part.
So Austin, you've been doing fantastic this whole summer. How do you keep a level head when you start getting on the doors and you get a no and a no and a no?
And another no. And another no. So I think the biggest thing that's been helpful this summer is just realizing that eventually the deals will come if we just trust in the process. One of the things I think is like a turning point for me is we were having like a really slow day and I was like, okay, we're gonna go over here and have a good day. And you go, yeah, you always have a good day afterwards.
Of course.
And so I think that was just a, that was a good turning point for me, just knowing that like, okay, other people trust in me. So if Oliver trusts in me, then I can go do it. But what keeps me motivated? On a day-to-day basis is just wanting to hit our goals and make my family proud. And I always have the picture of my wife and baby on there, and it just pushes me to work hard.
Hey!
Hi! Hi! You look thrilled. Are you soliciting? Absolutely, only if you're buying. Wrong answer! So look, hear me out. I saw it, but you guys are my favorite people to talk to. Alright, please leave. Oh, you for real? For real. Alright, hey, God bless you, okay? We tried, right? Take care. You blew it! If you're trying to do anything big in your life, it's super important to have a mentor. And so for me, a mentor is somebody that's been somewhere where you want to go, and you follow their lead and you take their advice and you actually apply their advice so that you can have changes in your life. I think the biggest reward for a mentor is once they give you advice and you apply it, you see the results, they want to continue mentoring you and helping you out. And so if there's anybody in your life that you want to aspire to be like, for me, it's my buddy Jeremy Davis, who started in alarm sales. And before COVID happened, I was going to sell alarms, and that all kind of fell through. But we maintain that relationship. And so he's kind of guided me through all of my goals in pest control and helped me hit them and develop systems in order to hit them and helps me with my mindset. And overall, he's just an incredible husband and father. So I aspire to be like him. So I take all of my advice from him. And so I think it's important in life, if you want to go somewhere, talk to somebody who's been there before. In the sales world, if you know, I'm happy to help if anybody wants to know how I've done what I've done. Happy to help them out. And just reach out to people. They're always happy to extend help to you if you just ask them honestly, how do I do this? A lot of people will show you how to do what they've done. Wouldn't be me, it would be my dad. We'll come back another day, okay?
Yeah, yeah.
Mitchell, take care, my friend. I was just saying, if you have like a bad day, just be grateful for what happened previously. Be grateful for what you have ahead of you. So For example, okay, it's 5 o'clock and I'm at one sale. Oh, I'm grateful for the one sale that I have, and I'm also grateful for the 3, 4 hours that I have ahead of me. And that way you can constantly be in a state of gratitude as opposed to having panic and anxiety for not having the number that you quote-unquote should have. It's not a number that you should have at a certain time. If you don't have it, you don't have it. It's not a— don't create these scenarios where you should have a number because you It is what it is. So have an "is what it is" attitude, like, okay, this is what I have, I'm grateful for it, and this is what I have ahead of me, and this is what I'm going to do moving forward. So that way you're in the present moment instead of living in the past and the future. So just a little tip that's worked really well for me this summer.
So Austin, I know you looked at the score and it was really rough Thursday. What was the last 2 hours like for you?
It was a tough day. We were off to like a slower start And I remember I saw my wife halfway through that day and I just told her, "Hey, pray for a miracle because we're going to need one." We pulled up to this neighborhood, Turtle Creek, out there in Winder, and we just saw a miracle happen. Like every single person that I talked to was just a yes, a yes, a yes. And it was funny because we worked the neighborhood before and it wasn't like that. But just, we pulled in and it was just, it was awesome. So we threw down some high contracts and I was able to help out a lot of people and it was a great experience. But it was just like, I think after about 2 accounts went in, I was like, this is a miracle, it's happening, we're gonna hit 20 tonight. And we did. At 10:05 we got the final account. So amazing. Yeah, it felt really good. So, and I don't know how we got it, we got it serviced that night too, and just willing to do whatever it took. 'Cause at that point, we just had nothing to lose. Yeah. So we worked as hard as we possibly could. Yeah, doesn't hurt to do a little bit more. So what was it like for you?
Servicing in the dark is always difficult. Luckily we had two techs, so one could hold a flashlight while the other one was sweeping spider webs. But we got the job done, and hopefully we have very satisfied customers.
I hope so too.
I'm the boss for that one.
That's it for walking the block with Oliver today. Uh, it's just a shout out to all sales reps out there. When you're working with the technicians, you guys are a team, and so do everything you can to make them feel a part of the process because it's, it's so much more fun when you're working together towards a goal rather than just having them service your accounts. Always reach out to technicians, maybe shoot them a tip here and there for servicing your accounts, because at the end of the day, their hard work is helping bless you. So let's all try to like strengthen that relationship as sales reps and technicians throughout our company, just so that we can show their appreciation to them.
Hey, how are you?
Living the dream, living the dream. I got good news for you guys. You want the good news or the bad news first? What is it? Well, you want the good news or the bad news first? All right, the good news is I'm your friendly neighborhood Spider-Man. Ready for the bad news? Yeah, a lot of bugs out here. Good to meet you, Austin. Basically tons of spiders in the house recently is what I've been seeing. Yeah, I'm giving everybody out here the renter's discount even though they could be homeowners just because I've talked to so many renters. Yeah, you know John right down the street?
Okay, everyone's renters.
Yeah, yeah, everybody is. We just set out Alfred Oto, uh, Krishna. You know Alfred then? Okay, at the corner house. Yeah, we'll get you set up on the renter's discount here when you move. Where are you moving to? I'm moving to South Georgia with my dad, so it wouldn't even— I can't help you there. Yeah.
Yeah, I don't even need it. Yeah.
Okay, well, hey, well, God bless you. Well, yeah, thanks. Congratulations on the move. Well, thanks. Yep, I'm glad to get out of this neighborhood, to be honest. Really? You don't like it out here? At this point in time, we've serviced roughly 1,010 accounts, and so we secured the Golden Door yesterday, which has been awesome. It's always been a long-term goal of mine. Right now we're sitting at roughly 5 $525K in revenue. So I still, I still am aspiring to shoot closer to $600K in revenue and keep pushing. And so not where I want to be there, but I can keep on pushing through the rest of September and hit my goal this summer. And so account-wise, I want to gun for 1,250 accounts just because I do have quite a few knocking days left. I can get a lot of work done and just see how far I can go at this point. So It's super easy to let complacency kind of seep in, and you can kind of feel that on a day-to-day basis sometimes. But what's important is like, okay, how do I respond to it? And so what I've been trying to do is use that— whenever you have that feeling of, okay, I've done enough, use that as a trigger to do more. And so that's helped me out a lot in my door-to-door career, pushing to get one more sale one more time, you know, one more door at dark. It always pays off. So that's where I'm at right now. Hunt about 1,010 accounts, shooting for $1,250. I can do it, just reverse engineer it and make it happen. What's next? Obviously just hit another Golden Door next year and improve upon it, sell more revenue, and continue helping train you guys. Super grateful to be here, and it's always been a dream of mine to do what I'm doing literally right now, and it's my— I've been having a blast, so I think that's another change I've made this summer is I just had fun in the process and I've enjoyed the journey versus being fixated on the result. The hardest times for me this summer was when I was fixated on 1,000 accounts. The funnest times this summer was when I just focused on the process. I had fun and I was just— I had urgency and I focused on the process and then the results that I desired came. So that's where I'm at right now. Grateful to be here and look forward to continue doing what I love to do.










