In this door-to-door sales conversation, Austin Maser, a pest‑control salesperson, engages homeowner Akita (Akua) to assess and address pest concerns. After establishing a friendly rapport, Austin proposes a preventative base spray targeting ants and spiders around the home’s foundation. Akua mentions a past mice infestation in the attic, prompting Austin to assure coverage and emphasize the worsening risk in winter. The dialogue includes collection of personal details (name spelling, phone number, email) and culminates in scheduling the service for the upcoming Monday, despite an initial misunderstanding about availability. The exchange showcases typical sales tactics such as rapport building, need creation, product positioning, and commitment securing.
Chapters
Howdy, you the boss man here? Yeah. Cool, cool, good news. We've got the truck out in your guys' community today. You don't have a company? We don't have a company. Cool, high five. We're just doing the bugs, mainly the ants and the spiders. Your name? Akua. Akua, dude, you're buff, dude.
Thank you.
What do you do?
I just work out for fun.
There you go, that's fun. And you basically call the shots here, right?
Pretty much, yeah.
Okay, I just wanna make sure I'm talking to the boss man, okay?
Yeah, no problem.
We'll do a base spray around the foundation of the home, Akua, that way nothing gets in. Akua, you don't have any major issues, it's just like the preventative stuff?
Yeah, absolutely. And then go ahead. We did have—
oh, okay, here we go—
a mice infestation.
When, when was that, bro?
Last year.
Okay, years ago. And then where were the mice mainly?
Look in the attic. Follow me this way, I can show you.
Yeah, let's go check it out. How do you spell your first name, bro?
K-O-U-A.
And then, uh, last name, bro? And then what's a good phone number for you? 920-920. It's a good email for you. So are they under the shed currently, as you know, or what?
We have no clue, but I think they might be under here. I'd have to check, but it's either from there or from the backside.
Dude, you'll like this. Okay, so if the mice are under here, we'll get all that. Well, I mean, we're gonna guarantee the mice, and you know they're only gonna get worse during the wintertime.
Oh, absolutely.
Yeah. So here's what I got for you. That's it. We'll get out of your hair. Yeah, no worries, bro. Happy we could help you, dude. Absolutely. Any fun plans for the weekend? Looks—
I'm going to a wedding tomorrow, so I was wondering what time you guys gonna come by.
I put you on the Monday slot. It's my apologies. I thought we had Saturday, but they booked it. No worries. I'm still gonna squeeze you in.
