Austin calls to reschedule a missed pest-control visit from June. He's planning a full 30-foot granular yard treatment, explaining that bugs start outside and move in. The homeowner qualifies for a bigger discount because newer staff will handle the job.
How you guys doing today? Name's Austin. We've actually talked to you guys in the past, back in June. Yes. But we never serviced the house, man. Yes. Talk to me about what happened. Fill me in. We had the other guys. But you don't have them anymore. No, we don't. Yeah, yeah. So basically what we're going to do for you tomorrow, I'm going to do a full 30-foot treatment in the yard every single time with a granulation. The reason being is all of the bugs are going to start from out here in the yard, then they make their way to your house. And we need to get you back on the route. If you postpone again, it's too late. We got to get it set up so that we get something, you know, put in place. And you're already done with— so we're good there. Okay, the good news is I'm training these individuals, so you get a bigger discount than you did before. So yeah, if you want to grab that card for me, that's the last thing I need from you. Yeah, that's it, brother. We're good to go. I'm going to shoot you a text right now that we got it. But yeah.
