How to Build Rapport // DOOR TO DOOR SALES

Austin Maser, a pest-control salesman, walks through a door-to-door pitch to a homeowner with cash-flow problems. He quotes $69 for the first visit and $69 a month, navigates the customer's lack of a credit card, and weaves in jokes and conspiracy talk to build trust before closing the deal for the next day.
Chapters
When he first got in, egg prices, guys, egg prices.
Damn, it's like we should just be like having a free choke human day. It's like, when is the last time you guys actually just stopped and then breathed for 2 minutes? Probably has been a little bit. And so it just allows you to chill out and then allows you to go into the day like really calm. I mean, you saw me like figuring out where do I park, where do I park? You park, you just calm all the nerves and then you just go and attack. So this is lower income. So we really need to be picky about where we're going to knock. The beauty in this is I can look at a house and be like, nobody's there, somebody's there, just based off of like what cars in the driveway. So let's go crush.
Sorry about that.
No, you're good, bro. Just, uh, putting a shirt on, dude. Let's go, baby. Steve, good to meet you, man. You got a tan out here too with no shirt, man. Uh, I'm getting burned.
PM to 5 AM, shoot. Just woke up and I'm like, dude, I totally forgot about all this.
I caught you at the right time. Cool, man. So you're not with us yet, so I actually—
let me look at my map.
I don't think we got you Oh, you're pest control? Yeah, yeah. So I was like, well, look, okay, no, you actually did talk to— are you Judd?
No, no, no, no, I had a guy coming out for the roof, so I thought you guys— oh yeah, a roof squad.
Don't worry.
Oh cool, you guys brought the whole team.
We're the bug guys.
So I hate bugs too, and it kind of sucks.
Yep. So I'll just—
I'll tell you, they just sprayed and I'm still getting spiders.
Yeah, so that's why we're here.
All I care about is spiders. I hate spiders. All right, flying bugs. Yeah, they're bad, but really anything with wings has an advantage on us humans. So all flying bugs should be dead.
Yeah. The only thing I would tell you, like, if I told you I could kill mosquitoes, I'd be like, I mean—
Oh, I got— Yeah, mosquitoes, you know, those are inevitable. Yeah, they release them by like scientists and like billions.
Oh wait, sorry.
Yeah, sorry about that.
We're getting into the conspiracy theories. Let's go, baby. Hey, we might be on the same page for some of that.
They call us truth tellers now.
Yeah, that's right, baby. We were right. We were right, man.
They called you crazy for listening to Alex Jones. Chemicals in the water that turn the friggin frogs gay. If you look at the list of the shit he said, it's like we're like down here and we still got like a couple more to go.
I know, I know, you know, it's insane. It is. So you're the boss here, right?
No, she's the boss.
No, okay. Yeah, yeah, sorry.
And they're not with the roof.
We're the bug guys. Your husband said you hate spiders. Just says the base of the home and the inside and that's it. They don't do the yard. That's why you're getting the spiders in the yard.
Yeah, uh, but there was a bay of hail back there and we're getting like little centipedes and stuff. Yeah, I threw the Bale of Hay away anyways.
So, so, uh, I'll tell you what I do, how much it costs, and then I actually will help you. Can't— takes me 20 seconds.
Okay, cool. Yeah, so because I tried and then they're like, oh well, we'll just wait until the weather, and I'm like, you know, all right, we're gonna send an email before I leave.
It takes me 20 seconds. So basically what we'll do is we're going to granulate the full— and what was your name, man?
Steve. Oh, that's, that's Amanda.
Amanda, good to meet you.
Why did I just say that?
Why did you just do that?
That is Autumn.
You're about to piss me off. Why did you just call me that?
I don't know. I am sorry.
I don't want to get in the middle of this.
I just woke up. I have no worker named Amanda.
I am sorry. It's not what it looks like, okay?
Hear what I'm saying? Yeah, well, okay, well, look, I am sorry.
We hate bugs, okay?
Real quick, let me square that away. I am very sorry.
Let's close this.
Okay, I just called my wife a different—
we'll be good.
I've never done that. Well, I've done it once, but that was when I was drunk. And then it was a family member's name, and that was a whole big ordeal. I'm like, oh my God, I'm so sorry, I didn't mean to do that. Yeah, yeah, but whatever.
Well, um, here, I'll get those. You'll like the pricing too because we do it really— for what? How do I spell your first name, dude? Uh, with a V. S-T-E-V-E-N. S-T-E-V-E-N. Last name?
Okay.
And then a phone number for you?
312.
And then a good email for you?
Yahoo.
That's going to help with the spiders tremendously so that nothing gets close. And then I'm going to spray the base of the house because if I don't spray the base, the spiders crawl up, they get inside, they will get their way inside to the, to the eaves and then through the attic area. It's too— and then how long do you plan How long you been in the home for?
Probably as long as I can.
Cool, man.
Because I don't want to have to refinance, or I don't want to do anything.
You own the house? Not yet. Okay, okay. You guys want to eventually? Yeah, bro. This is a nice neighborhood.
We hear gunshots, but like, I grew up in the country and I have guns, so it's like, bro, I am not scared. They're gonna need a nuke. Yeah, me, because I'll be like Rambo, you know what I mean? Like, let's go.
You're watching this YouTube episode right now trying to figure out how to sell more deals, and you're struggling. You're not selling as much as you want. You might not be on pace to hit your goal. Training as much as you can, maybe do your morning routine, and it's just not working. That's why I put together my training course. The YouTube's free. Keep enjoying this stuff. There's tons of value here. But if you want to see actually how I wrap up these deals and the lines that I use and how I move customers, just hop on the training course. It's $100 a month and you're going to learn how to sell to everybody in every single region in the United States. I've sold on the East Coast, the West Coast, the South. I've sold in Hawaii. I've sold everywhere. And guys, it's also pure entertainment. There's some crazy people on that course that I sell to.
Egg prices, guys. Egg prices.
But it's like, dude, how did this guy sell to this dude? Hop on the course today, you'll love it. It's $100 a month, cancel whenever. I'll see you guys on there. What do you do for work, dude?
Forklift driver.
Cool, man.
And I love it, it's nice.
12 seconds later.
They'll hire a pedophile and they know he's a pedophile.
That escalated quickly.
No joke, dude, it's fucked up, man.
Really?
How are we still hiring pedophiles in 2026? Damn, it's like we should just be like having a free choke human day.
Nothing, nothing.
What's next, dude? It's like it's just a big distraction time. Yeah, yeah. Yeah, because it's like, what's next? Oh, Iran War. Oh, we're going to the moon. Oh, Artemis rocket. Oh, grocery prices. It's all distraction. When he first got in, egg prices, guys, egg prices.
Yeah, dude, you know, and I'll help you cancel out before I leave, dude. It takes me like 10 seconds. Would you prefer to do debit or credit for the first one tomorrow?
Uh, neither. Let's go rob a homeless guy. You didn't put anything in there.
Yes, I did.
I put hope in there.
Dude, you're wild, man.
Dude, let's go give a bottle to a drunk guy, see what kind Hey, that might work.
What do you like to do for fun?
RC, bowling, shooting. World of pain.
Cool.
Uh, non-alive stuff. I don't like hunting.
No?
Yeah, I don't like killing things. Having a free choke human day.
Is that your wife, I'm assuming, correct?
Yes.
Excuse me? I just did that. Bro, don't worry. I mean, things happen, dude. I forgot my wife's birthday the other day. I'm Austin. Austin. So dude, you want to hear a funny story? Your name's Austin? Mm-hmm.
That's my best friend's name. I don't know how the fuck I got Amanda in my head.
So do you want to hear something funny? When my wife and I got married, we had the guy doing the officiating, right? Like exchange the rings. And he tells this story and he's like, he goes, when I first heard of Austin meeting Kaya, she went to a basketball game and it was at BYU. She was a cheerleader at BYU. And he goes, he was awesome. He was absolutely smitten. And I was standing there thinking, I'm like, I don't think my wife has ever come to a game. And I was like, I wonder who it was. Well, come to find out, he's talking and I was like— Can we like wrap this up? Yeah, we're almost done. Agreement, and I'll put that card on file finally.
Thank you, sir.
Bro, it's this guy. I had to use his internet because his phone is working way better, bro.
Gotta love it.
Happy we could help, homie. We got it scheduled just fine for tomorrow afternoon. Okay. And then I'll, I'll, I'll take a selfie with you. That way you remember who I am.
Cool.
Smile.
I remember you. Austin Maserati.
Happy to help you, bro. We'll take really good care of you. And good luck with that.
Yo, dude, thanks, bro. I'm gonna need it.
The good thing is we got the bug control done. Don't let her ruin the bug control thing. I mean, y'all can get it figured out.
I'm sure. She's got to y'all.
Give her, give her a foot rub or something. Take her out on a date or something. I'm sorry, that was wrong, you were right, I apologize. You know that guy. Dude, thanks for that. I'd be like, hey, come over. And she'd be like, no, I can't. And then I would just text her a picture of guacamole and like medium-rare steak that I'd already cooked, and I just dropped a pin. And I didn't say anything at all, and I let it go on read for like 20 minutes, and she's like, okay, I'm coming over. Great success. I have a feeling that that wife might unleash hell. I had to stay really, really calm, and the wife was really tense. So I was like, shoot, I wasn't going to sell the wife. As soon as he called her Amanda, everything just went to crap. Like, from her end, I was still calm because she's like, dude, can you wrap it up right now? Like, okay, cool. Get it serviced. I mean, that was one of those deals where if I had— if I had kept him outside more, she might have come out again like ripping, you know, like upset. So I just want to get it done. We got Pam on file, we're scheduled for tomorrow, we're good to go. Um, the thing is there's a likelihood, there's a chance— I'm not— I don't like to put things out there, but just for the dynamic, I'm like, shoot, I would have loved to get her like, not even approval, but for her to hear everything and for her to see it happening. But right now she's pissed and then she didn't see it happen. So comment below if you think that actually got serviced.
Let's go!
Yep, name's Austin. We're doing the bugs right here.
No, I don't know anybody. We just moved in like a month ago.
Congrats! Where'd y'all move from?
Just from a different house here.
It's awesome. Nice area.
We hear gunshots, but like—
So as far as the bug— can you guys own or rent the home, first of all? Okay, so we do a renter's discount because, as you know, the landlords do absolutely nothing for the pest control. I mean, I'm not trying to be the— make the landlord the bad guy, but like, they don't do a whole lot.
They don't.
And at the same time, we don't want to have ants inside the house at all because That's a big problem. Yeah, where are you guys mainly dealing with ants right now?
I know kitchen has been bad also, and then, um, kitchen and randomly like the living room. Okay, when I leave this window over here open, yep, they get right in. Yeah, okay, I'm like right down the couch and my couch is up against my window.
So any kids or pets?
Yeah, I have 5 kids.
Oh my goodness, that's awesome! You look really young. 5 kids? Wow, that's awesome.
When we first moved in, that's like the first thing I do is I go in and get all the spider webs. I never even seen any of that.
Well, they pop up fast, you know what I mean? And if you see anything, just let me know. I don't have spider senses, so I don't know if you're seeing something. So we just ask for good communication there. What do you like to do for fun around here? I think when you ain't working— yeah, listen, my, my wife, she's a trooper putting up with kids. I mean, kids are tough. Yeah, we're trying to get pregnant with our third right now.
Go ahead, do it.
This is my—
you can do it.
Go ahead and do it. So Georgia and Frankie. Oh, they're so cute. So with your daughter being down in Georgia, she going to be able to go down to Florida. The beaches out there are amazing.
Are they?
Oh gosh, I want to go too. It's the best.
Probably go down with her.
You might as well just move down to Georgia eventually.
I don't think I can leave all my family.
And then what's a good email for you? Keisha@gmail.com. But I literally just paid rent yesterday, so I had like $28 to my name. You're not kidding about $28 too?
It's— no, literally, I have $28 to my name.
We'll knock out the first one for $69 as if you were an existing customer.
That sound more reasonable?
Yes. Okay, so we'll do it Friday for you. Bear with me.
$69, right?
Yeah, just $69. And it's going to say $69 a month.
Okay, cool.
I'm never going to raise it. If you see anything in between, let me know.
Okay.
About free.
I don't have a card.
How do you mean? Just you don't have a—
No, I get paper checks.
Do you do— You have a bank, correct?
No.
What?
I have like Cash App.
I don't know that we'll be able to help you then because I have to do it on a card if we want to get you set up. There's a lot of times when you guys will see me sell, and even when a deal doesn't go all the way through, there's still concepts to be learned. That was a rough situation with income, and so there's like— that was gonna be tough. But did you guys hear all the training processes I do? I— and I kind of figured that might have happened, by the way. I'm like, there's a good chance we might run into this. But she's like, she has $28 to her name. So I mean, she's getting paid on Friday. What are the chances that account actually sticks? Low. Are there people in this neighborhood that we can sell and that will still stick? Obviously yes, because there's tons of stars on the map. So rule of thumb in low income, you might find people that are more willing to listen to you, but they might not be as qualified. As soon as she said she had $28 to her name, I probably could have decided to leave, but I was like, when you get paid Friday? Okay, what if we did on Friday? Would you feel more comfortable? Yes. I was like, okay, cool. She has about Friday. So I was like, cool, I want to help her. Right. But I think I probably stayed a little bit too long. But like, I wanted to— I want you guys to see a full deal go through. I thought I had it. That was good still, though. Yeah. Fantastic. That was great. If she only had a card, it would have gone like that. Oh, bro, if she had a card, that would be a good one to put on the course. I want to rewatch that. Yeah, that might show up on YouTube, part of it. But that was crazy.
Yeah.
After she told me the $28, I probably would have left.
I don't think—
oh, I was like, when do you get paid? Friday? Okay, cool. If you did on Friday, would you feel better about it? Yep. Okay, cool. So, so really good salesmen just get really creative.










