One Time Treatment Objection: Door to Door Pest Sales

Austin Maser pitches year-round pest control to John, a daycare operator who thinks one treatment is enough. Austin argues pests need multiple treatments across seasons, addresses safety concerns for kids, and negotiates from $2,000 down to $920.
Chapters
The winter service is the most important service, and I'll tell you why. You're like, dude, it snows. I've been doing this for a long time, ever since I had hair. You look like you got more than I do, right?
I got a little bit, yeah.
But we never have people back here.
Somebody walks a month for a whole year.
Exactly. And listen, you don't need to pay for the whole year right up front if you don't want to. I know, but why do I?
I don't need no service in the middle of winter.
I didn't have no trouble all last winter. The red bugs, he showed me them on the back of the house. I don't need the rest of the year of service, period.
Yeah. We haven't had no problems.
We're in trouble.
I'm not interested.
Yeah, you're good. She a firecracker, man. You're pleasant. Have a good day, okay? You're my favorite person I talked to all day. So basically what we'll do, I mean, to make sure that nothing gets inside, treat the yard 15 feet out. That'll be a barrier so nothing gets close. Any silverfish inside, or is it just an occasional ant?
No, the only thing—
Thank goodness.
The only thing I'd be interested in is, uh, I've got a shitload of box elder bugs in back.
Can I check it out real quick, see what we're looking at?
Yeah, absolutely.
Okay. So I went into my service, I'm like, has it been the silverfish or just the ants? So mid-service pitch, I tried to snag a bug confession. He gave a bug confession. I'm like, let me go check that out. Now we're, we're gonna make a lot of progress here. I think we're gonna sell it. I always think we're gonna sell it. This is how you sell. Have you seen Up where he's like, and I am a wilderness explorer in Tribe 54? Yeah, that's not how you sell. You got to get creative, you know? Yes, sir, I'll take a Cheeseburger and a large fry. Did you order a cheeseburger and a large fry? So you got quite a bit back here.
They don't bite; they're just annoying.
Oh yeah.
Do you have anything for box elders?
Yes, yes.
Okay. Now, so with the two dogs, yes. Treating with those guys, they like to eat the grass, especially like around the fence and stuff like that.
So yeah, all our products are kid and pet friendly.
These guys only hang around here for about a month and a half.
Gotcha.
So it would only be like one treatment. One treatment. No, no, no.
So if anybody tells you they can do a one treatment and leave—
Doesn't work.
Yeah, scientifically, the egg cycles, they're about every 90 days. Now, different bugs breed during different seasons. Now, we're in summer right now, but the reality is these guys started laying eggs in fall, and then we went to spring, and now you really see them during summer. So we just treat year-round to keep everything off. And I know during the wintertime the rodents get bad out here.
The mice are— yeah, I take care of those myself.
We've resulted to a 22. So pretty much we have a need for it year-round.
I mean, yeah, fair enough.
We'll put you on this pricing right here, $1,000 to $2,000. Okay, what's a good number for you?
$920.
$920. What do you do for work, man?
I manage Amazon data centers. Yeah, so if I fuck up, it's not good.
Don't think like that. And then what's a good email for you, man?
Gmail.
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I gotta talk to the wife about this before I pull the trigger.
She's inside?
Yeah, she's got an in-home daycare.
With regards to the kids?
I need to have the parents basically sign off on it before we spray it, even though it's—
Have you guys ever— have you guys ever sprayed like, uh, Ortho on the yard at all?
We don't now that she runs an in-home daycare.
What days does she not run daycare?
Mondays.
So tomorrow?
I can't do it tomorrow because I need the parents sign off before we spray anything. It's in the contract.
If you've ever used like home cleaning services or like products like to spray, this is like safer than that stuff.
Oh, I believe it. It's just a liability thing. I just have to get them to sign off. Parents says I'm not comfortable with that, and then that's a no-go.
Because they don't really come outside during the day, do they?
Oh yeah, they do.
They come outside and play constantly. I see you're an archer right there.
Yeah, you didn't see that. I don't fire in city limits.
FBI, open up! I didn't hear nothing. I didn't see nothing. That's a kid's toy, right?
Yep.
The reality is we do have an issue right now that if we don't get it taken care of, it could probably— it could cause more issues than like the fact that a parent didn't like you to spray. I mean, the ants are bad, the box elders are getting bad, and then the ant mounds that I saw on your sidewalk, they're pretty— I mean, we just don't want that around kids.
I mean, I could give you a call by the end of the day and pick up.
What do you think the turnaround is on parents Signing off or just giving you the green light?
It would, it would be by 4:30, 5 o'clock today.
Today?
Yeah.
I have, I have an idea if you're, if you're not opposed to it.
I mean, I can text you.
I doubt that you'll have a parent that's mad. I mean, you never know. You never know nowadays. You have one. So it's just this crazy parent that we're kind of like, yeah, it's in the, it's in the hands of that parent. Yeah, I gotta talk to her. There's a way to sell it. Hey guys, there's a lot of ants in the yard and there's a lot of the spiders and then a lot of the box cellars. We don't want your kids getting bitten. We're just letting you guys know we're getting sprayed. Is anybody against this? I'm coaching you up on sales. You run a business. You know, you know what you're doing. If you've liked my YouTube page and you've been here watching all the videos and you've got something out of it and you've sold more deals, I'm telling you, this is just the free stuff. So if you want to see the full live sales, if you want to see full company trainings and full videos of me breaking down every single part of the pitch, you need to be on the training course. You invest in that and you will have a 10x return Even if you're only selling for a couple more weeks this summer, I don't know what part of the summer you're in right now, but guys, the best investment you'll ever make is in yourself. So great. I'm glad you're here on the YouTube page. Go sign up for the course. Go watch all my live sales. And if you start selling like me, you're going to start selling like me, meaning you're going to sell a lot of deals. So hop on the training course today and message me once you get on there. I'm super excited for you. Get on there today.
Do I have to pay now or do I have to pay tomorrow?
You know what's crazy? We have to just put a card on file because my job is to set it up. Let's say this parent went psycho mode on you. Then you just text me and say, "Hey bro, we're not doing it," and I just delete the account. Sound fair enough?
Yeah.
Okay. The only reason I'm doing this is because you're telling me you and the wife are totally on board. We're just waiting for psycho parent. Mm-hmm.
A high school buddy. His wife is just nuts about everything. Like Chipotle gives you cancer kind of shit.
Please don't say that. So there's a good chance she might be texting me.
There's a chance.
Yeah. So I mean, I love Chipotle. So we're doing the perfect order for Chipotle. 2 sides of chicken, 2 sides for Norman, his daily ration. He gets a bowl of rice.
Woohoo!
I get a bowl of rice. And this is what has helped me lose 50 pounds. Eat Chipotle, you'll lose weight. You take your chicken. Look at that. So here's why you do this. Because this Chipotle is cool. They're my homies. But any other Chipotle you go to, it's like they're on commission not to give you chicken. This Chipotle is good. They love us here. But generally speaking, if you just get a cup of this chicken, it's like an exact 4 ounces. And you know how when you go to Chipotle sometimes they gyp you? And they're like— I'm like, I want a full serving of meat. And they're like, well, it's extra. Nothing in the world pisses me off more than that.
Have you ever heard the expression, the customer is always right?
That's not our policy. I see Chipotles like double up on rice and skimp you on the protein. This is what a real bowl looks like. 360 calories worth of chicken here, 210 calories worth of rice. So it's like under 600 calories for this right here. A little bit of guac, a little bit of chips for the guac. I can't eat— I don't want to buy a whole bag of chips because then I'll get fat again. Control your portion sizes. Do it the Maser way and you'll just get jacked. My commission is laying in the hands of this lady.
Yes, it is. Yeah. And she's unstable.
And don't tell her that I like Chipotle, please.
Yeah, I will not. We don't touch that stuff. So $179. I don't know if I want to pay for the winter service because we don't have any issues for winter.
Gotcha. I've been doing pest control for 7 years now, since I had hair. I used to have nice hair like you. The winter service is the most important service, and I'll tell you why. You're like, dude, it snows. A lot of people think that, you know, come wintertime, all the bugs just die, and then Easter time, Jesus brings them back to life. Hallelujah. That's not how it works. Uh, they, they literally are going under the ground. They're burrowing. They're in the wall voids. And then that's where they hide because your house is warmer. Are you okay, bro?
Yeah.
You get bit?
Yeah.
Okay, keep flying the drone, boys. So, okay, but I'll just have you sign there in that white box. This will be emailed directly over to you, dude. Dude, is there ever a point where you're like, hey, we don't want to watch your kid no more?
It's the high school buddy.
Is it your buddy or her buddy?
Mine. Best high school friend, his wife.
Does he think— is he crazy or no?
Uh, yeah. Yeah, yeah, he hates his life.
Well, I'm sorry for him. You got a good life.
Yeah, I don't give a fuck. Fantastic.
I'll send this to you that way you remember this guy. And then if you ever text me, I'm like, oh yeah, it's John. Yeah, dude, give him a good— give her a good sales pitch, man. Let's role play it. You ready? All right, I'm picking up my kid. It says, can you not read?
You don't want to role play that.
Hey, bro. We practice all the time. We do role plays in sales. I'm like, let's role play. That's a first on that one. They run a Daycare, and there is a crazy parent that hates chemicals.
Yeah.
And she thinks that Chipotle causes you cancer, which if that's the case, I'm cooked. So, and that's why I said make sure she doesn't know I like Chipotle. You never sign somebody up with, oh, I got to talk to my wife. Oh, I'll put it on the route. That one right there, if that guy wants to figure out a way to spin it, he can. That's such a weird one. I've never heard that in my life. But that is a perfect example of identifying and isolating an objection. There was no other objection other than We have to clear it with this crazy lady.










