A salesperson calls Gloria to pitch high-speed internet at $50/month, ten times faster than competitors. Gloria keeps saying she's busy and wants to hang up. The salesperson pushes through her objections, asks for her contact info, and emphasizes the 30-day trial with no contract.
How do I spell your first name, ma'am?
Um, I'm just— let me think about it for a while and I'll get a hold of you.
What do you guys mainly use the internet for around here?
Just looking stuff up and nothing crazy at all.
Obviously we're 10 times faster, so we should be 10 times more expensive. We're not though. With us, you're paying around $50 a month. With Verizon, ours is just going to be $79 a month, but the speed is so much faster. You have those 30 days to see the difference.
Now, can you come back?
Yeah, let me—
because I'm really busy right now. Okay. Having breakfast and then I have a business appointment. No worries. Um, I, I really can't go through this.
Hypothetically, if, if we were cheaper, would you do business with us if it were faster?
Yeah.
Okay. Um, I'll start here. Hear me out here. I'll just have— I'll just start you on the 500 megabyte speed. We're going to be $50 a month. It's the same price as what you're paying right now. It's just going to be way faster. But then you can close out Verizon that way. You're not— I'm not raising your bill, but at the same time, you do need to have faster internet.
So bear with me.
How do I spell your first name?
Gloria.
And then what's a good number to reach at? Gloria? 419. If you ever want to upgrade in the future, let them know. But we'll start you on this.
I have to go. Okay.
I can't. I can't do this right now. I need an email address and then the address, and we'll put a card on file for that next month. That's it.
Okay. So gmail.com.
Okay, bear with me here.
If I don't like it, how do I get it canceled?
You can just call in and cancel. There's no contract with us. Okay, um, just go ahead and pull that up on your phone real quick, confirm that for me, and then I'll get out of your hair. I'll hit retrieve acceptance and we'll get y'all set up there. Oh, I gotta get my car. You're good, don't even stress. No rush on our end.
