A restaurant manager argues that gut instinct alone isn't enough. Using baseball as an analogy, he makes the case that the best operators combine hands-on experience with analytics to make smarter decisions about their business.
And it was hard and it's hard to get outta the mindset of, I know my restaurant better than you, which I think that you need to use the analytics and your own experience with your store in order to build that. And some people just are like, I just need to focus on what my experience is because like, I don't know, are you a baseball player or did you, do you follow baseball at all? Yes. Okay. There are managers that are so like analytic focused. And then there's managers who are like, I know the game better, right? And I think that that same thing in the restaurant industry and what we were experiencing is those needed to come together.
