ClearCOGS became the source of truth by prioritizing data accuracy first. When stakeholders trust the numbers, they accept small product changes based on verified data, gradually shifting the team toward data-driven decisions.
At least in our organization, what's the source of truth? I would say that getting them on the side of what's the source of truth and seeing that the new product is matching the source of truth, that makes them actually feel better about the product. From there, that's when you can start making your changes. If I know that the data is always going to be correct, but then I start making little small adjustments from the source of truth. That I think that people buy into that. We wanted to find a solution that was able to first get the data correct. And if I could get the data correct, then I could feed them other information that can help shift their mindset to be more like analytical.
