Bad VA hires happen when you delegate tasks instead of outcomes. Save this for next time! #shorts

29 Aug 2026 · 1 min

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0:35

In this short video, Matt Dart addresses founders who have experienced bad virtual assistant (VA) hires, often after investing weeks of training only to have the VA quit early. He argues that the root cause is hiring into a system that focuses on delegating specific tasks rather than defining the desired outcomes. Dart advises founders to shift their hiring mindset: instead of telling a VA to "look at the inbox," they should specify the outcome, such as monitoring the inbox from 9 AM to 4 PM and surfacing only the critical items needed to run the business. By hiring for outcomes, founders can avoid repeated bad hires and maintain confidence in their hiring process. He encourages viewers to save the video for future reference.

Chapters

You hired a VA, trained them for 6 weeks, and then they quit in month 4. Now you don't even trust the process to hire another VA again. Now, you're not bad at hiring, you're just hiring into the wrong system. Let me explain what I mean. Most founders try to offload tasks. What you need to do instead is actually find someone to get the outcome that you want. For example, if you want someone to triage your inbox, you don't want to tell someone to just go in and have a look at your inbox. You want someone to be like, I want you to monitor my inbox from 9 AM to 4 PM and tell me only the important tasks that I need to know to operate the business. If you've had a bad hire, make sure you save this video so you know for next time what to do instead.