Get Referrals: Ask Clients When They're Excited! #ReferralStrategy #FitnessMarketing #PTTips

25 Jun 2025

Watch on YouTube

YouTube video (Matt Dart) advising fitness professionals to ask clients for referrals at moments of high positive emotion and clear progress — during goal-setting or reassessment sessions when clients have tangible results (e.g., lost weight, smaller dress size, reduced measurements). Emphasizes timing: ask when clients feel excited about achievements, not after bad days.

But in your goal setting and reassessment sessions, you want to ask the referrals. When people are on a high, when they're emotionally highly driven, meaning they've got some results and they know that they're on track, or they know that they've got good results, that's when you ask for referrals. You don't ask them when they've had a shitty weekend or they've had a crappy day at work. You ask them when. When you're like, oh, my God, I've lost five kilos. I didn't realize I've lost so much. Or, you know, I'm down on dress size, or, wow, I've lost 5 centimeters off my stomach. That is the time to ask for referrals.