The difference between what companies call Community and real community: when members help each other without the founder. One sign it's working: someone created a shared Google Doc of consulting services so people could refer each other.
Chapters
There's like capital C community that brands are like, I'm going to, you know, talk to a group of people. Then there's lowercase community, which is actually what you're striving for, which is people talking to other people. I had this kind of— it's like a maternal pride moment, I think, because you build something and then you see it. But I was watching the Slack one day and somebody created a Google Doc, all the people who are trying to sell consulting services so they could refer each other. Nice. When they get inbound, if they're not the right person, they could refer somebody else from office hours, and I was like, oh, that's awesome. That's when I know community is actually happening, when I can be removed and there's still value happening.