Mendell Gosnell, CPMPrincipal Broker, Centurion Real Estate Services · Helping Real Estate Investors Build Generational Wealth Through Smart Property Management | Branch Offices in Salem, Corvallis, Eugene and Redmond.

22 Years in Property Management — Then I Became the Owner

7 Jul 2026 · 1 min

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In this reflective video, Mendell Gosnell, CPM, shares his 22‑year career in property management and real‑estate, and how the past five years of co‑owning a rental property in Arizona shifted his perspective. He recounts moments of frustration with tenant issues that led him to vent at his property manager, only to realize that owners often treat managers the same way. This role reversal sparked empathy for property managers and highlighted the importance of understanding both sides of the landlord‑tenant relationship.

Chapters

Man, the shoe being on the other foot. So for over 22 years, I've been in the property management and real estate industry, and day in and day out. Over the last 5 years, I've owned with some partners a property in Arizona. I realized that, you know, I was getting frustrated with something on the property or with the situation that was going on with the tenants, and I would take it out on the property manager. And I realized, gosh, you know, I don't like it when owners do that to me. It's not my fault.