Short testimonial from SBH Medical staff describing the company mission (improving patient lives via compounded medications and medical supplies), problems before adopting EOS (successful but dysfunctional teams, ineffective meetings, lack of unified vision), and their decision to hire Michael Erath as an EOS implementer. Speakers praise Michael's experience, mentorship, honest evaluation, and positive impact on team cohesion.
Chapters
SPH Medical exists to improve the quality of our patients lives through the medications we compound and the medical supplies that we provide.
We exist because there's a tremendous need out there in the healthcare world. You know, I think that our personal touch is really our defining characteristic.
Before eos, we were successful but dysfunctional.
We would have a lot of meetings, not really get anything accomplished.
We weren't able to solve problems. We were not all headed in the same direction. We didn't have the same vision. Our meetings were poor, if I can say that we didn't problem solve at all.
We weren't acting as a cohesive team. We weren't rowing in the same direction, so to speak. Ultimately, I was introduced to Michael. We interviewed him. I fell in love with the guy. He just had all the right answers. I felt it was the right thing to do.
I think his experience in his own business as a business owner with EOS told quite a story to us and obviously it was a very successful story and proof of his success with it, we decided to choose him and move forward. Michael's very gifted. Not only I think, as a entrepreneur and business owner, but as an EOS trainer and mentor.
Michael is a very special person to me. Literally overnight I felt like he was my partner helping me to accomplish the goals that we had set out for ourselves with eos. Having an outsider come in and give kind of an honest evaluation and really ask the probing questions really helped them to see for themselves what was going on. The things that they were just not looking at, the things that they were ignoring that were going on inside the building.
I think what's been most valuable about going through this process with Michael is Michael. He just has a way about him and you really feel that he does care about the organization and us as individuals having success within the organization.
I have never been more energized with my company. I've been doing this for 40 years.
