A short excerpt from Mike Andes' YouTube video "3 Steps to Grow BIG BUSINESS!" advising small-business owners to first simplify their operations, then build repeatable systems (processes and automations) that do not rely on the owner’s personality, and only after those steps attempt to scale. The speaker stresses doing these steps in sequence.
And for most small businesses they never do this. Simplification is extremely important if you're going to set the bed work or the foundation for the future growth of the company. The next stage is systems. That is how do I rely on things that are not based upon my personality? Here's the follow up process, here's the automations. It's all a system. And a lot of people will jump to trying to scale the business prior to simplifying and systematizing their business. You've gotta do this in sequence.
