30 Minutes of Pure Gold for Scaling Home Service Companies

In this 30‑minute live session, host Mike Andes welcomes a group of home‑service business owners to a new‑member orientation for the Copilot software (formerly Homeworks). Participants discuss real‑world challenges and solutions for scaling field‑service companies. Key themes include: using Pay‑for‑Performance (P4P) compensation and adjusting percentages for crew leads and commercial vs residential work; creating off‑season revenue streams such as winter snow/ice services and holiday lighting; staffing ratios, crew buffer sizing, and budgeting hour calculations to manage call‑outs; defining roles between General Manager, Operations Manager, and admin staff as businesses grow past $1.5 M revenue; pricing strategies like level‑billing, instant quotes, and handling square‑footage versus visual size categories; configuring Copilot features – card‑on‑file, deposit thresholds, visit forms, and Stripe integration; linking Copilot with the separate P4P software; and best practices for onboarding, support, and the 365‑day money‑back guarantee. The conversation blends practical advice, software walkthroughs, and strategic planning to help owners increase revenue, profit margins, and operational efficiency.
Chapters
Hey, everyone, it's Mike Ands. Welcome back to the Home Service Millionaire podcast. Today we are going a live call with a whole bunch of home service business owners that are asking questions. They range from $200,000 in annual revenue, getting their first couple employees, all the way up past $2 million in annual revenue, trying to figure out multiple locations and general managers. We're talking about marketing, hiring as well as pay for performance and how to use it in your business. So without any further delay, let's go ahead and roll this tape. This is a new member orientation that I do with all the new members at. Here we go.
All right, thanks so much. So for some context we're doing this year, we're on target for 350,000. We've got two employees plus myself. I'm kind of 50, 50 in the office in the field right now. So we are. We adopted P4P here. Probably say June or July someplace in there for my mowing crew, which is my two guys paying my crew lead 13.5 paying or sorry, my purely 15.5% of revenue. My labor is 13.5%.
They get above base pay quite often with that.
Oh, all the time. Every week.
Job man.
Yeah, they're doing phenomenal on that. So my question for you is like, next year I'm looking to hire a second mowing crew and make the. My current crew lead is going to take over mowing. He is going to. That's going to be his baby so that I can go start hiring and getting myself out of the truck for landscaping, hardscaping. That side of things. So on that side of things, how do I compensate my new. My crew lead currently, when he takes over to manage two crews, but also be the chief of one, if that makes sense. And then moving forward through the winter here, like today, we're. Things are froze up so hard right now. We can't do any of the work we have scheduled because it's all frozen. So we've got some brush clearing jobs to do. You know, we're maintenance and trucks. But how do you structure that aside from just paying them a salary at this time of year?
Yeah. So two things. It sounds to me like you're not. He's not an operations manager. He's more or less leading your mowing side. In this case, I would honestly just give a higher percentage on P4P because you still want his focus to be on doing the work. If you were telling me like, hey, we are going to, you know, make him a salary, he's going to Hire people. He's going to do all the maintenance. He's going to be like the size of your current business. You still need him out in the field 98% of the time. You're just hoping that he actually helps this other crew get up and running for mowing. And in that case, I would just give him a higher percentage on P4P. And you have plenty of room to run if you're at 15, 17% on P4P. So if you gave him 20% or 22% and you just say, hey, in order to get this, you just have to take these things off my plate. I don't want the other crew contacting me if they have questions about a property. You're going to take care of it at the end of the day, you're going to do the scheduling. Whatever you are going to put on his plate. I would just tie it to P4P. That doesn't solve your off season issue in terms of paying him, but I would, I would highly recommend deploying your energy towards solving that, the demand constraint during the off season and not just trying to figure out how to pay someone on salary or some other mechanism because you don't have work. I try to go get the work.
Yeah. So to follow up with that, we do Christmas lighting. We're in year two of that. We have snow plowing.
We've.
I have a list here of hardscaping things to do. We're in Pennsylvania, by the way, so we've got enough things listed here that we, we can go do them. The problem is everything's under 6 inches of snow right now. So besides Christmas lighting, we're pretty much at a standstill waiting for that. Waiting for the ground to be accessible again.
Yeah. Did you do snow plowing?
Yes.
Yep. We did about 20 hours.
Residential or commercial?
Both.
We have 32 commercial contracts.
So I think what you might want to look into is doing winter services for your mowing customers and batching in snow service and ice. Yeah. Putting on salt or whatever treatment you have. Mostly because, like, this is the reason I originally got into snow is because same thing happens in our market. Once or twice a year it snows and it sticks around for a week or two and I have nothing for the guys to do. And even when we did snow plowing, I'd still clear the snow and then just wait. Well, what with winter services, I still show up at our property regardless on a recurring basis. And we would just, if the snow was on the ground, we just like, okay, we'll put Some salt down. And they always love the service. Like for 50, 60 bucks someone shows up your property, make sure all the snow is touched up, put down some salt. Like everyone was really happy with it. And it kept the crew busy too. They never made a killing on P4P. That's the one thing you might want to change, Griffin, if you go this way is adjust your percentage higher during those months because it'll be hard from the hit of a base pay otherwise.
Okay, so currently we have three to four team members per crew with four full time maintenance crews. So we had about 16 guys full time, one part time guy. Current issue we've been running into a lot is we've having a bunch of call outs. So we're like overstaffed and that's wondering what buffer you'd recommend having. So I'd say we need a minimum of three guys per crew, but we have basically four per crew at the moment just to make sure we can get all the work done on the schedule when we have people call out. But with all of our cogs and everything, it's like I think our labor costs and all the associated stuff with that is around 65, 70% of revenue.
And what services are you doing, Eric?
We do full service landscaping. So we do, so we do mowing, string trimming, hedge trimming. Out here we got palm trees.
Did you commercial?
Yeah, we have about 60% commercial, 40% residential.
Okay, that makes more sense because those cogs are a little high. But for, for commercial it's not so crazy. Okay. In general, like I would say your cogs are a little high. Like as a rule of thumb, when you start talking about 70% of, of revenue is cost of goods sold. Very little room for any sort of overhead. So any sort of sales admin anything is very difficult to squeeze that in. It's just difficult commercial because you have less price, no lever to be able to pull on. But what, what's your revenue? What's your revenue this year, Eric?
I think we're on Track to do 1.8 right now. Last month we brought in 140,000 from our maintenance.
Okay, so you still, you have a decent revenue per employee still? Okay, yeah, we always did 25%. We just assumed there's going to be inefficiency. So we just always looked at budget hour capacity. And I assume that I'm going to, they're going to clock 40 hours a week. But I only, I only schedule them for 30 budgeted hours. So what that means is that means if everyone showed up and it's 75% efficiency. We'd get all the jobs done. The thing is, most of the time there are 80 to 90% efficiency, therefore allowing some people to call out and we still made the jobs get completed. And so how I would look at it in like you have capacity and then you have budget hours. So how many clock hours? Let's say you have 16 guys. Multiply that by 40. That's like 640 or whatever it is. Budget hours per hour, clocked hours per week. I would go 25% of that as what you're putting on the schedule, like off of that. So 75%. And then that gives you a little bit of flexibility to be able to. If some guys call out, you know your crew is going to be more than 75% efficient. They can absorb the, the, the extra hours. But we always just use 30 budget hours per 40 clock hour a week as like our benchmark and rule of thumb. And if everyone showed up, no one was complaining when they only worked 32, 33, 34 hours in the week. But if some people did call out, and as you know it, your size, there's always someone calling out. That's when they got their 38, 39, 40 hours.
Okay, yeah, that makes a lot of sense. So I think we just kind of have like a scheduling issue there that we can definitely push some stuff around. And then the other thing, I want to consider implementing P4P. So right now, with the way our contracts are set up for a residential side, our crews are bringing in 1100-1400 a day with those four guys. The commercial side out here actually brings in a lot more money. So that one's ranging from like 14 to 2250 per day with us having to like move around so many guys and stuff. If we do like how PPP is currently set up, I think we'd have a lot of issues with the guys. Like they basically making not less, but maybe like 30% less on P4P if they're moved from one crew to another. So I was thinking about just having kind of like a standard budget hours worth like a certain dollar amount. Have you guys implemented anything like that in the past?
What do you mean standard budget? What do you mean by that last part?
So like the way works like, so let's say we're going to give them 33% of the labor revenue for that job. On the commercial side, it's 30 to 50% higher, if that makes sense. So if I was standardizing it totally,
you could just have A different percentage for commercial. So if you're like, hey, it's 30% for residential, and it's 40% for commercial. And you could do that.
Okay, I think I'd be.
And what you can do, too, Eric, is in. In your items and services in the copilot, just have two different types of labor. One would be commercial labor, One would be residential labor. Because in there, you then have what the P4P hourly dollar amount is. You could change it there, too, so it Syncs over to P4P automatically. And that way you wouldn't have to be changing it at the percentage level for every employee. Because I'm assuming they bounce around sometimes.
Yeah, pretty much daily.
Yeah. So if I was you, then I would put it in copilot. Like, I would not do it on the P4P side, where you're changing the percentage per employee. I would be like, hey, this job is. Is. Is commercial. So therefore, when they're on this job, give them a lower amount. And again, support can help you book a call with lael. She can make sure she walks you through this. But that way, you would never. It would sync automatically. And if they. If. Even if you move in between jobs, it'll automatically bring the numbers over correctly into P4P.
Okay. Yeah, I think it'll be a lot easier because I was concerned about having to change the percentages.
Everybody. Pain in the butt. Yeah. Just like, literally, if you do it, set it up correctly one time, you should really never have to manual entry into P4P. Unless, like, there's a manual adjustment or a yellow slip. You should just be able to sync it with copilot and it brings everything over, assuming that you guys complete jobs correctly, like, all the time. What I've seen some people mess up on is, like, they have a big commercial job where there's someone's there for eight hours, and a crew will come for, like, four hours. That gets a little tricky because how COPA is doing is, like, who was on the job and how do we split the revenue? And so if you have people joining halfway through a commercial maintenance, that's what gets a little hairy. But as long as you keep it pretty clean with your crews, not, like, intermingling throughout the day, you'll be fine.
All right, thanks so much, Mike.
Thanks, everyone, for watching. One of the things that makes copilot so different than any other software is we're not just interested in you using the software during your onboarding process. There's multiple calls with support. I am having calls like this one with our members and really trying to figure out how to grow your business. We have a 365 day money back guarantee which is if you don't grow your revenue or your profit by 10% in the next year, we give you your money back. And we do that because if you can't grow your business using Copilot, we don't want your money. And so this really forces us to figure out not just how do you software but how do you actually grow your business, how do you actually make more money? And that's why we have these onboarding calls. And this is just one call in a whole sequence of calls that new members get over the first year that they're inside of the software and with Copilot. So if you're considering switching softwares, this is the perfect time of the year to do it and join Copilot, a community and a support network that is really built to grow your business. And so go check it out. Copilot.com, book calls. Christian, he used to be my personal trainer by the way. Great guy. So book a call with him and see if joining Copilot is the right fit for you.
So I'm getting into Copilot right now. I'm coming over from service Autopilot. One of the things I'm a little frustrated about. I'll just let you know. I've already talked to Christian and Caleb, the team. But I'm trying to figure out the best way because I do level billing. I'm out in Florida. I'm trying to figure out the best way to present that to the clients because for us they're used to seeing like 150amonth, not 1800 for the year, you know what I'm saying? So on your, on your pricing, your estimate, it seems to be that. And then they're telling me to add maybe in the text description of breakdown, but then I'm like, what is that going to do when I need to make a rate matrix? So let's say I have to make an adjustment. Do I got to manually change the number or if we have a discount? Like those are the kind of questions I'm having that I'm a little frustrated about, to be honest. So I didn't know what, what are you seeing in those? Like I know we have the service agreement. They did tell me about the level billing, that's fine. But I'm talking about the new customer. Mike came in, he wants to know what he's going to pay per month. That's what I was concerned about, you know, trying to pitch that and get close on that totally.
So to, to their point, like I would make it for now in the estimate description and how we, how we present that is either their annual cost or just their monthly cost. And that's it. So most contracts, residential or commercial, it's like, hey, what's the monthly price? I know it's year round, just give me the monthly price. So we just list all the things we're doing and when we're doing them and then monthly price, all caps bold. Here's the price because I'm needing them just to accept. And then I on the back end, I'm just hey, card on file or deposit thresholds. So I'll catch their card information before they even click accept. So that's how we do it. The trouble what you're bringing up is when I want to adjust everyone's prices up or when I adjust the rate matrix, where do I go? And in my opinion right now, Steven, this is the part that we're working on here in the next couple of months. And that is in the perfect world, you click a button, they accept it and it's like all, all their visits are brought in automatically. For you to schedule right now, you would have to create those one time in underneath your level billing agreement. Because there's no way to put a level billing agreement on an estimate right now. You, you create an item and service that is your level billing agreement. It gets accepted and then you create it into a level billing contract. So it's not a perfect match right now, but it's something certainly on our horizon. And like something we're thinking about is like how do you. So when they click accept on a level billing, it actually just comes over as a level billing contract. I know it's not ideal, but from a sales perspective, to the customer it's going to look the same. Like on the front end it's going to be a little more work for you to convert it from sold job into I've got to go now actually put it on the schedule. Does that make sense?
Yeah. Let me ask you just for clarification. You're saying, which I was already thinking this workflow to make it where they see the monthly because that's what they care about and maybe put the total in the description versus the invert. That way they're not seeing that big number like 2400 for the year. They're going to just see, you know, 180amonth.
Okay, 100%. Yeah.
Okay. I can do that. And then the small, medium, large, the piggyback on that. Let's say we build out that rate matrix. We're doing level billing or whatever. What if you have just. I'm sure you know, too, with, like, square footage. We do lot size, but either way, it doesn't matter. What if you have a little bit more than just small, medium, large? You know how some people have, you know, less than 3,000 square feet? 3,000 to 5,000, 5,000 to 7,000, 7,000 to 10,000. So what do you guys. How are you solving that? That's my last question there.
Yeah. So in terms of how we build it in homeworks, I can't give you definitives on that because it's still in production. In terms of how we handle this at Augusta is we have tested both of these methods, and that is small, medium, and large. We have tested square footage only, and we have tested square footage with. With the picture. Less than probably half of your customers know square footage of their lawn, let alone their lot square footage, let alone, like, they just don't know. Like, they don't know what zero to 3,000 is. 3,000, 6,000. So we have found it actually reduces the conversion rate because they get confused, but everyone can see pictures and, like, yeah, my house kind of looks like that. And so we allow for the pictures to be changed out so that you can kind of modify it to your area. Large in my market is small in, like, the Midwest. Right. And so, like, we allow for the picture to be changed out. I can almost guarantee you that when we roll this out, you will have the customization to be able to add things like square foot ranges. And some of our locations at Augusta do do that much because they know they're giving up a little conversion rate, but they want that. So that way, when they need to raise the price in the customer, they can say, hey, Mr. Jones, we measured your property. It was 4,500 square feet. You selected between zero and 3,000. Here's the evidence of that. We need to raise your price. But I'll tell you, like, less than 5% of Augusta does it because we'd rather get more of the customers, and 1 out of 100 just be wrong. And then we just have to correct the price. And in our. In our fine print of the Insta quote, we just say, this is subject to change after the first visit. And so we. We've had that be the most successful for us. But I can say, like, when we roll this out, we will have plenty of customizations for you to do stuff like that, Steven, because all the other services too are going to matter, right? So for example, like bush trimming, if you wanted to actually do an instant quote, you'd probably want to put like hey, this is between 10 and 20 bushes. So that they have 100 bushes on a one acre. You're not like, you know, so there'll be certainly customizations like that that you
can add in only clarification before you move on. You didn't touch on is do you only see the three sizes though or you just found it better with all to only offer three is what I was getting like range wise.
I got you. Yeah. So we have a fourth one which is like other. It's like hey, if it doesn't look like this, click on this button. So that way we always capture all the leads. But what we have found as soon as we go before like just conversion drops. And again like the whole objective of instant quote is like maximize people in my funnel. And then on the back end I can make sure that I use a credit card to validate them. Right. So the credit card having that forcing function is like they are actually locked in when we. If you just had a bunch of people submitting forms, it gets, you know, 70% of them, maybe 80% actually want the service. Then you send a card, they don't fill it in. So having the card baked into the form like we are going to have will be the thing that you, you make sure they're quality customer. Until that point, I'm trying to make it as smooth as possible. And so we found 3 to 4 max is kind of like the, the optimal conversion.
All right, thank you.
And small, medium, large, everyone just kind of understands like you go to the fast food, it's small, medium, large. You know, it's just, it's just everyone just psychologically gets.
So we were transitioning from service autopilot to co pilot. And my question's more on our manager. So my dad's my. Our manager right now taking the leadership. We just hired a administrative person and this year we're going to finish off at 1.6. My next question would be how should we. Should we hire a manager? Or like when should we expect to do that?
Okay. Are you talking about an operations manager, Marisa? Yeah.
Yes.
Okay, so right now you have someone admin. You have someone who. Is someone doing sales?
No.
No. Okay, who, who's like is. Do you have a sales function at all? Is there all instant.
Yeah, I'm doing. She's doing Most of the instant quotes is which we're getting because of holiday lighting and anything that you could measure by square footage. So she's handling most of that. And the goal is to simplify the services so she takes on most of the sales and take load off the operations manager.
But right now if you need to drive by an in person estimate, is that you going out there? I go, that's. I go, okay, okay, fantastic. And then you're saying like, hey, now we need operations manager. Is that the goal?
Yeah.
Yeah. Okay. I would classify in this instance then we have what we call a full time gm, which is the GM is leading the organization and then taking care of sales. Right. It's the last, the highest leverage task in the business. It's the thing that GM holds on to. But then they hire an operations manager and an admin manager. So are from an operations manager perspective, Mauricio, what can I help with in terms of finding that person? Because like I think that is the gap for you to continue growing. But like what questions specifically do you have?
So this would be the first time that his tasks are delegated from the administrative side. I think it's more of should we wait until this, the end of the spring or should we start hiring before spring starts so we can see if it's a good fit or not? That's more of the timing.
Yeah, like from so. So if you look at the book like 750,000 to 1.5 million is what we would consider the full time GM. Right. You're pushing up above that. And I think you are going to have a lot of stress in spring rush if you don't have someone to help you in operations. Now the good thing is that you, it sounds like sales, you automated a lot of it. And so that, that is where like once someone has done that, they can kind of move back to operations if they want to. I think it really just comes down to do you want to lead the organization or do you want to be leading the crew out in the field? I think the kind of in between there, Mauricio, could be taking your strongest person in the field that has leadership skill and be saying, hey, I'm going to delegate these tasks to you and be very, very like don't be like you're the leader without telling. These are the five things you must do. And then in order to be that you'll be the operations manager. But these are the tasks that need to be done off of my plate. So whether that be like for example, if someone calls out in the morning. The true sign of an operations manager, in my opinion, when someone calls out, who do they contact? If they're still contacting the gm, the GM is still in operations. And so I would look at the four or five things you need this operations manager to take off the GM's plate and then tie their incentive to that. So like, hey, if crews go down, you contact Bob. Bob's the operations manager. If, if your, if your equipment breaks down, if a job site's going back, you're contacting the operations manager. Basically, anything to do with getting the work done goes to this person. And then because you still have the GM in, in the daily operation of the business, you just got to be very, very detailed about what goes to the GM versus the operations manager. The biggest problem I see when you're at this stage is someone hires an operations manager and they basically kind of tag team operations, the GM and the operations manager. You want to get very clear of what's my responsibility as a GM and what's your responsibility as operations manager. And I'm not stepping on your toes, and you're not stepping on my toes. Otherwise you start getting a lot of, of of really bad stuff happening at that 1.6, 1.8 range right in there. Yeah.
And I think that's a question because, like, we, we end up stepping on each other. Yes, because we end up doing the same job. Yeah.
So, Maurice, are you in operations then? Right now?
It's kind of a, kind of a mix. I've more like anything that I was taking care of, like on the last call that we did, it's, it's all him now. It's more like I handled this, like, the sales part and we killed it with holiday Lights this year.
And so, yeah, so, like, I would just say I'd be very clear, like, I would really encourage in your business knowing a little more background to view. Guys, I would look at sales, operations, and admin. I would. All of you want to talk about, like, what do all of us do every day? And I guarantee there's times where, like, well, sometimes they contact me about that. Well, sometimes they contact you about that. That's where we need to create a lot more definition.
Okay.
Like, if a truck goes down, who do you contact? If a job is going south and it's a project, who do you contact? Like, these things need to be defined. It can't just be like, well, one of them. That's when we're going to start having issues. And the crew gets, the crew also gets confused who am I supposed to contact here? Like he told me one thing and you told me another thing and it just leads to bad stuff.
It got very clear towards the end of the season and that's why we're looking into like hiring someone else. We were hoping to do it by third quarter, but I don't know if we should try. Like spring rush is like, do you
have anyone, do you have anyone in your field crew now that you think could serve in that role?
Yeah, I think we have one or two that we could.
Your dad doesn't seem so I assume having those issue the baby sitting in my company, that's why you know my head like that. But no, yeah, we have a couple. I think what I would do for the two of you is like, hey, if you're, if you're trying to find this person, you could say, hey, let's list off all the things we do and then let's agree on the person that we think is going to be operations manager. And then let's ask ourselves what do we think they could actually handle of these tasks? Because you don't want to overburden them and lose a good person because you ask too much of them and you don't want to give them tasks that you both kind of still do. They'll get frustrated. So I would really recommend just being like, okay, if you're going to hire your best technicians, you're going to say, these are the four things you're taking off our plate. And if you do these things you're going to get rewarded. And I would also say Mauricio, together the two of you create a 30, 60 and 90 day plan for that person as they onboard because they're used to how all the systems work, the equipment, the jobs. They know that they've been in the crew for a while, but give them a 30 day, 60 day and 90 day benchmarks of what they need to be taking off your plate to be able to become the operations manager and then have a checkpoint at each of those points with the two of you. So the two of you are going to have three meetings with them on a 30, a 60 and a 90 day. And each of those are going to have, these are the four or five things that we you need to have done by that period and then you're going to have a meeting about it. And if they pass all of those after 90 days, their operations manager.
Sounds good.
Sounds good.
Yeah. Well, thank you so much.
You got it, brother. Absolutely.
So we run a fire protection company in North Carolina, we start as a hood cleaning company and now we actually start getting to more like the fire suppression installation, inspection, stuff like that. Right. So we're currently using Service Mate for sending quotes and everything. But my biggest problem is that we cannot. They can make payments, you know, they cannot send the quote and make payments before sending a quote. But that credit card doesn't save on file.
Right.
So my question is, with Copilot, once you send a call, they can make a payment and the credit cards automatic on file, correct?
Yeah. Like in your settings, Pablo, you can just set it to where, like if they accept an estimate, they have to put a card on file before they even click accept. And so it's one checkbox inside of the settings. In terms of that second part, that's what we call deposit thresholds. And that's where you can set how much money you need to collect from them based upon the estimate total. So if you want like 50% down on anything above $500, you just set that up one time and that way you, when you get notified an estimate is accepted, you know, deposits have been paid and cards on file, because they can't even get to accept the estimate without doing that first.
Okay, and, and following with that question, we're currently using Stripe to collect the payment and save the cards. If there's any way to get the car information that we already have, pass it to the copilot or.
Not likely, yes. So what you'll have to do is reach out to support and we just recently started a new program where you're able to do this. It is a manual engineering process and so there is a bit of a cost, but talk to the support team, they'll look at what you've got going on, how you're set up and see if we can do it for you. It usually takes a few weeks, but most of the time if you're in Stripe, we can connect them back into your copilot account so you don't have to ask them again for credit card information.
Okay, and one last question before we go another way. So on service made, we have. So since we're in compliance for the cities and for fire stations and all that, if there's any way that we can create the forms on Compiler that we can. So that the mission can fill it up with the checklist and that firesting should pass or fail and take pictures on that form, is there a way to do it on Compiler?
Yes, that's what's called Visit forms and Visit Forms right now, as it currently Stands are not in the Fieldforce mobile app. They're on the regular mobile app. However, that's coming up very, very shortly. Likely the next week or two visit forms will also be available inside of the Field Force mobile app. So, yes, and if you're doing it tomorrow, download the Copilot CRM mobile app. But if you were trying to use Field Force so that you have all the other new stuff that's in there that will probably be there in the next couple of weeks. Visit forms is what it's called. You can do check boxes and like, you know, we have to fill in information, signature stuff like that.
And does the P4P does. That's something that's already. Is already on Copilot or that's like an item that integrate with. With cop.
It's separate. It's p4pssoftware.com and it does integrate with Copilot so that any information in Copilot comes over automatically, but it's totally separate. So p4psoftware.com, you can go check it out, get a free trial, and you can actually connect it with Copilot and see how it's working. But if I was you, Pablo, I'd get set really solid inside of Copilot and then think about syncing it up. I see some people like, oh, sync them up right away and then they create a mess for themselves. So feel free to get like kind of solid inside Copilot and then use P4P kind of separately and then you can sync them up later.
Gotcha, gotcha. Yeah, because we currently, we don't. We don't. We only pay our technician by. By hourly rate. But one thing that I see that especially with the new technicians, they tend to mess up a lot of the tools or the equipment. So I'm trying to figure out to put it on today. You know, they. Not necessarily they paycheck, but you know, onto the bonuses. Bonuses so they can start getting. They can get more. More the. You know, that tool, stuff like that.
Yeah, yeah, absolutely.
So that's possible with P4P, right?
Exactly. And on this free training too, Pablo. So I know there's a few members that use it from fire suppression and so feel free. Like in the Facebook group, you can ask questions there. But go get the free trial while you're watching the training, you can kind of click around, throw some jobs on it, mess it up a little bit, and just make sure it's a good fit for you. But you might hit a thing or two like, hey, what happened in this case, like, feel free to put on the Facebook group and happy to help.
All righty. Thank you.
All right, everyone. Appreciate you being on here. Appreciate being part of Copilot soon to be homeworks. It'll be a lot of fun. We can actually change and we can go from blue to orange. But I appreciate all being part of what we're trying to do. And as always, on the weekends, I do the mastermind. At the very top of the Facebook group, there is a place you can put questions and submit those. And then each weekend, I will make a mastermind, send it out to everyone on YouTube. So, love you all. Have a great weekend and we'll talk soon. Take care.










