Transcript of a short conversation between Justin and Mike Andes about a landscaping business that still runs entirely on paper. Mike warns that paper-based processes (route sheets, job onboarding, billing) create operational risk—loss of data if paperwork is destroyed and dependence on owners for billing—and urges moving to digital systems. Justin expresses a preference for fieldwork over office administration and resistance to behind-the-desk work.
They just do paper. Everything's on paper.
Oh, man.
Yeah, we gotta fix that.
That's not good. I don't care who you switch to, but get on. Get on digital. What happens if the dog literally eats the paperwork? The dog we just saw? Yes, that one. If it eats the sinking route sheet. How am I gonna bill my customers at the end of the month if you get hit by a bus? We don't know where to put the jobs because, like, we don't really know.
How they onboard the jobs. We'll just keep the same sheet and just keep using it over and over.
Yeah, but it means it locks you to the business. Yeah, right. Like, you really can't go for a few weeks because, like, you do the billing.
Y.
You have to be here to understand this.
Yeah. I grew up on a farm. I've always, like, worked super hard. Like, to me, like, I don't like the office side. Like, this is not who I am. I'm the person to get out in the trenches and put the mulch down and mow the yards and do all that stuff.
