Mike AndesFounder, Augusta Lawn Care and Homeworks · Founder of Homeworks and Augusta Lawn Care

Admin Isn’t An Expense To Cut

7 May 2026 · 1 min

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1:07

In this monologue, Mike Andes challenges home‑service business owners who view administrative costs merely as an expense to be trimmed. He references his "Copy and Paste Millionaire" material and advises keeping total admin‑related expenses—including rent, utilities, leases, and admin wages—between 10% and 15% of revenue. Andes argues that cutting admin costs too aggressively can cripple growth because owners end up micromanaging delegated tasks (e.g., answering phones or emails) instead of focusing on strategic work. He recommends paying more for reliable admin support so owners and general managers can truly delegate without constant oversight, thereby fostering business scalability.

Chapters

for everyone out there that looks at admin as an expense, you are looking at it wrong. And I think that when I go back and I look at what people get out of the Copy and Paste Millionaire, I rewrote the thing 9 times. But as I hear from people as they read it, they constantly look at admin as an expense to cut because I talk about trying to get it under 15% of your revenue and ideally under 10% of your revenue in the form of all admin-related expenses. Including your rent, your utilities, any sort of lease that you have, all the wages for your admin. Everyone does race to the bottom to cut prices, but they forget that by trying to save themselves $1,000 or $2,000 a month, they're potentially handicapping the business from growth because the owner or the general manager has to constantly manage the person they just delegated something to. So they delegated phones, but then you're listening to voicemails. They delegated email, but you still have email on your cell phone. And so I think that the vast majority of home service business owners would be better served to pay more when they delegate things in order to be able to not have to constantly be micromanaging or double-checking or managing the person you just hired to be the manager.