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In this monologue, Mike Andes argues that businesses should stop reacting to peak hiring periods—like a spring rush of leads—and instead build a ready "bench" of technicians. He likens the approach to a basketball team that keeps extra players prepared to step in at any moment. By maintaining a pool of 10‑20 pre‑screened candidates, companies can quickly fill gaps caused by growth, sick leave, or turnover. Andes explains that his firm uses AI to automatically scrape applicant data from the company website and Indeed, then engages those candidates with automated text messages via HomeWorks, informing them they are in a waiting line for future openings. This continuous engagement keeps the talent pipeline warm, allowing the business to scale efficiently without the scramble of urgent hiring.

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