Mike AndesFounder, Augusta Lawn Care and Homeworks · Founder of Homeworks and Augusta Lawn Care

Confronted This Owner to HELP his Business

21 Jun 2025 · 0 min

Watch on YouTube

0:28

A short YouTube transcript of Mike Andes confronting a business owner/leader about leadership and communication flaws. Andes identifies leadership as the company's constraint and provides direct feedback: the owner often cuts people off, gives opinions before asking questions, and comes across as condescending (eye-rolling, focusing on negatives). Recommended fixes include apologizing, acknowledging positives, and giving thumbs-up when employees do something right.

The leadership is the constraint of the company. We've identified that.
I've been described as the nicest boss they've ever worked for.
Now we're going to fix it. We're gonna have to actually apologize for cutting people off. Actually apologize for coming across condescending because you do like a lot, I'll be honest.
Wow.
The way you talk to the guys comes across very condescending. Just when you're giving basic instructions. Wow. And it is in part just like you give your opinion before asking a question. You cut them off, you roll your eyes back a little bit like this, and they just feel like less than. Wow. These are little things.
Yeah. I'm genuinely shocked. What I tell you what you do when you get to job site, you never say anything positive. It is always what is going wrong. Well, they do something good after you.
Do that, thumbs up.
But after you don't hear, they get all the hang on criticism after you do that, thumbs up, 10 minutes later, it's something that's going wrong. Hey, how fast did you. Oh, that's not fast enough.