Mike AndesFounder, Augusta Lawn Care and Homeworks · Founder of Homeworks and Augusta Lawn Care

😡 Customer Demands to Be on the Schedule 📅

14 Apr 2025 · 1 min

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0:44

Mike Andes paid a deposit three weeks ago but still doesn't know when his job will happen. The service company is booked six to eight weeks out, sometimes five or six months. The agent schedules him for June 18th at 8:00 AM.

Questions this video answers

June 18th at 8:00 AM.

Typically six to eight weeks booked out; can book out as far as five to six months.

Three weeks prior to the call (customer's statement).

A deposit (customer stated they paid the deposit).

Chapters

Hi, I'm just calling because we accepted the estimate three weeks ago and we still haven't heard back in terms of when we're going to get on the schedule. Like, when are you guys going to come out and do the work? We paid the deposit. What's going on? Yeah, you and everyone else. We're super busy. We're like six to eight weeks booked out and I have no idea what. I'm putting you on the schedule. I'll give you a call a couple days before when we can fit you in, but right now we are smashed. Thanks so much for accepting the estimate yesterday. I went ahead and processed that, put it on the schedule. It's going to be for June 18th. We should be there at 8aM I know that's six weeks from now, but I'm glad you got in now because we can book out it sometime as far as five or six months. So I went ahead and put you on the schedule and we'll see you on that day.