Mike AndesFounder, Augusta Lawn Care and Homeworks · Founder of Homeworks and Augusta Lawn Care

Customer trying to NEGOTIATE invoices... 😳 #negotiate #invoice #lawncare

6 Apr 2023 · 0 min

Watch on YouTube

0:07

This is a short YouTube video clip (uploaded by Mike Andes) capturing a recorded phone conversation about overdue lawncare invoices and resolving payment to avoid collections. In the snippet, service is said to be discontinued effective April 1, 2023 for non-payment; the customer acknowledges owing $630 (three months of service) and references discussing the situation with someone named Eric. The host (Mike Andes) advises the simplest way to avoid collections is to pay, and notes the property management company’s payables contact appeared unable to pay invoices.

Questions this video answers

April 1, 2023

$630

Three months of service

Discontinued service as of tomorrow, April 1, 2023, due to non payment. It looks like this has happened several times for non payment.
So we're really not overdue on our payments. Yeah, we owe you $630. We owe you three months of service. That's correct. Do you want the 210 before you resolve any. Any other. I mean, explain. Forget about what happened in the past, because the past is the past and we're moving forward now. And I talked to Eric about that. What exactly do we need to do to move forward here?
There's a really easy way to not go to collections and that is pay. Turns out, though, this property management company had someone in payables that sounds like they didn't know how to pay invoices.
Get this result. Because I talked to Eric and we had an idiot, somebody that just told me that today is our last day that didn't know how to do the processing on the payments and the accounts payable, and that's why we were in this predicament.