Do you leave BAD REVIEWS!? - Episode 094

Welcome back. Another episode, the C Suite Unfiltered with Mike Andes. We are back. We are going into spring. So happy spring to everyone. I'm assuming most of our listeners are in the lawn care landscaping space, so happy spring. We're excited. How is a spring rush starting for you, Mike?

Good, dude. This is the 18th one.

Let's go, let's go. It's a beautiful time of year. I always get a little excited. The butterflies. Every spring rush, as well as at time of recording, March Madness basketball tournament just started. We did not do a tournament bracket this year. So you know what? I went ahead and did. I didn't even ask for approval because I am 50% of this podcast. What we're going to do at the end of March Madness, we might just make it a yearly thing. We'll just bring Dustin on as a guest, because I know you were just there helping him with his business, so we could talk about that, you guys hanging out, talking business, and just bring him on as a guest. So I don't know, it could just be, you know how podcasts have recurring guests. We just bring him back on every once in a while.

So talk about how bad his bracket, talk about how bad his bracket was.

Hey, he and I, we exchanged a few messages, and we were both like, yeah, we're new dads. Like, all of a sudden, like, college basketball brackets don't really matter anymore. Like, you're kind of busy.

So anyways, Dustin Bueninc might be back on, if that excites anyone. But anyways, we're gonna get into it. So I had a question, actually, and this is from Nick, who? This is who we work with, owner, success manager here at Augusta. He was like, hey, I have a question. Nick recently was traveling, and he stayed at an Airbnb, and he was not overly happy with the Airbnb, but he was like, well, do I leave a bad review or not? And I won't get into the details, you know, because people like to split hairs and people like to argue what's worth a bad review or not. But let's just assume black and white. Let's say that his experience was objectively bad. Okay? Based on what he shared with me, it was objectively bad. He was. He was oversold. He. His experience at this Airbnb. Now the question becomes, should he have left a bad review? What are your thoughts on that?

Well, in my opinion, the only reason you would leave a negative review is to prevent other people from patronizing that business. And so if you think you're protecting Someone from hurt. That's where the only reason I would do the negative review so I always check myself on negative reviews is like, am I trying to save someone else from pain or am I trying to inflict pain against the, the business? I'm trying to inflict pain. That's very petty. I'm not going to do it. But if I'm trying to warn someone else of, for example, false advertising or they, you know, something that I feel like they could potentially damage them, then potentially. I think I've done two negative reviews in my entire life.

Oh, interesting.

Both of them were for services that I recommended to people and I wanted to make sure that, hey, I'm not going to go back and talk to, I don't know who heard me recommend these people. And so I'm going to leave a negative review. More state of like, hey, just FYI, I don't support this anymore because I don't know who heard me. So I've done that before. I think it's literally two times. It might even be one. I know one right off the bat. I think there was another one. But I don't like negative reviews because usually if it's a bad one off experience I'm going to address with the owner or like the business, like I want them to just resolve it. It's more a matter of if it's a systemic thing that is not clear to new customers. That's when I feel obligated from a moral perspective to Warren Thou.

Okay, okay. So that, that was kind of his follow up question. He was like, should I leave a bad review? And then secondarily do Mike and Lee leave bad reviews when they have bad experiences. So that, that is your kind of rule of thumb. That is your test, if you will, as you need. You feel that you need to protect another consumer from ill will. If that makes sense.

Pretty much. If I have a beef with the business, then I need to, you know, sideline my ego and address it more on a one on one basis.

Yeah, that's fair. That's fair. I have given. I. So what do you think? Do you think I have given negative reviews online before?

I think they're few and far between, but when they, when you write them, they're long.

So actually I have never posted a negative online review. I've never done that. Partly because I feel like I have better use of my time than just sitting and writing negative things. But I do agree with the premise of, well, if I feel like it was so bad that I need to make a point so other people don't experience it. I do like that. But, you know, I'll let Mike Andes be the white knight. I don't need to do that. But I have sent, like, review emails to businesses where I've, like, sent it to them, like, to. Directly to their email. Like, hey, FYI, this was not a great experience, and here's why. And every once in a while, like, sometimes, you know, you'll get a response, but the few times I have done it, and I don't want people to think, like, I'm doing this all the time, it's probably less than 10 in my life. So I've sent, like, internal reviews. Like, hey, FYI, most of them, they just don't even respond to, which is just kind of a bummer, because then it, like, almost makes you want to go make the review public. You're like, hey, I'm trying to help you out. Like, I'm throwing you a bone. I'm telling you behind closed doors. So. So that's. That's. That is. My policy is like, I just don't. I would only do it, I think, if. If it came to the point of not just unprofessionalism, but, like, okay, now we're getting to the point of, like, harassment. Like, if I ever had an experience where I felt like I was being, like, harassed or someone who I was with at this experience was being, like, harassed or treated in an inappropriate way, then I'd probably make it public, which has never happened. I've had bad experiences. I've had, you know, unclean services or, you know, hair in the food or whatever. Like, I'm not going to leave a negative on that review. That's going to happen. But if it's, like, for me, my line is, like, did it cross over to, like, inappropriate or, like, harassment, or, like, you're just now making me feel uncomfortable as a person, not as a consumer, then I'd leave a bad review, which has never happened. So that's good.

The one Airbnb where I wanted to leave a negative review, I ended up going back to the description on the Airbnb afterwards. I was there and I was disappointed. And the had, like, in bold, all caps. The thing that I was concerned about, and I just didn't read the description. So it was on me.

Like, hey, we have a massive dog. In order to get to the bathroom, you have to walk down the hallway. In order to get to the. Through the hallway, you're going to see our dog. Our dog is huge. It's like 140 pound massive German Shepherd. So like, I did not read that, dude. And I walked in, I walked into the hallway the one time and dude, I almost lost it. So I was like, this is so horrible. Almost.

This is a few years back, back when I was good, I went to. I was in California and, and, and so I was so ticked off and I was like messaging the owner and, and I went back into the description, like, oh, I missed that one. Because like, dude, in the middle of the night, I was like, I'm not going down to the bathroom, dude. That dog's gonna freak out. I'm gonna wake everyone else in this house up. So my bad.

Would you leave a. Here's a question. Let's, let's get more granular, let's get even more objective with it because there's so much subjectivity of like a bad customer experience or like I was, I was over promised or it was what I was expecting. Let's get like super objective with it. Let's say the price was wrong. Like you were quoted a price and it was like black and white, like, this is my price for this service, this thing I'm signing up for, this business I'm going to work with. And then all of a sudden down the road, like, the price is different. And there was no like communication about the price being different. It just was different. And let's say you had some back and forth and they were like, no, like, this is the price. You know the price that you were originally given was incorrect. Are you going to leave a bad review at that point? Let's say that the explanation was lackluster. Like, they didn't really explain why the price changed. It just price is the price type of situation. Would you leave a negative review for that?

Well, most of these circumstances I've signed something. And so like if you sign something or you agree to terms and conditions and you don't read it, it is on you now. Should, should it be as easy as possible? Yeah, but like, if I sign something and like, like for example, the Airbnb, like I. It was in the description. Now I didn't read the description. It was way too long, but I didn't read it. I should have just copied and pasted the description into chat. Wt. Like, is there anything I need to know here? And if it said no, then like, so I think putting it on yourself, like, I would probably take ownership of anything like that. If they, if I sign now, if it's completely out of the blue and they've Never ever. I've never signed anything. There's no terms and conditions I did not read because I don't like if then, then it's my like then it'd be potentially their fault. I would first want to like resolve it with them though. Like there's a bad customer experience like a restaurant or hotel. Like I'm first going to them is like can we make this right? And you know, and if I did sign something like hey, like I don't expect anything here, but I wasn't expecting this. It's on me for not reading X, Y and Z. Is there anything we can do? But I don't know in general, I know it's like to have better views. I, I, if I can't deal with it in the backyard.

Then I usually don't address it.

Yeah, I think that's where you know yourself as a business owner and other business owners that we interact with, they, they feel the weight of negative reviews. So then it's almost like it's like a nuclear launch code. It's like, all right, know I can press this button and really make this, this business react like I'll get something out of it or at least I'll get to speak my mind. But then it's also like the negative of well I am a business owner so I know how it feels when it happens to me. Right. So it's finding that balance. Now on the flip side, we can be positive here too. Do you leave good reviews often? Like when was the last time you left a five star review?

Yeah, I do, I do most of the time whenever there's like exemplary, exemplary people. So like if there's like a weight, like a waiter, waitress, this is like so incredible. Yeah, I usually do it. Not again, I don't really care about the customer, I don't really care about the business. I'm doing it for the, the fact that like someone was exemplary and I want to mention their name and I want to give them their tip quote unquote with social equity. So yeah, that's usually the only reason I do it. And that's why like even with Augusta, we changed a lot of our automations and stuff to revolve around like hey, you know, if you, if you like the crew, give us a review and we give them a bonus. Because most of the time that's like at least for me as a consumer, I'm doing it for the person that served me. I'm not really doing it for the business's perspective. Like if I care about the Business. Usually it's kind of like I know the owner, but if I have a good experience, I'm mostly concerned, like, who serves me well. Those are like the only times I've. I'll do five star reviews. I probably have done like 10 maybe in my life. 15?

Yeah. Yeah. I've done not that many, honestly, positive reviews. I want to get better at it, honestly, but I also operate the same way you do. If it's like an in person instant, like, wow, that was a great kind of impactful moment, or they just went above and beyond to do something. Like, if there's the opportunity to do a tip, assuming it's, you know, a restaurant or something, or a hotel and I got cash in my pocket, like, that's going to be a quick exchange. It's like, all right, tip just got bummed up to 30, 40%. Like, if I got a fiver in my pocket, like, that's just getting handed to you, like, those sort of things. I always try to do that, especially in, like, vacation. I'll always bring, like, small bills, like fives and tens. That way it's like, hey, like, you just gave me a great experience. And like, oh, yeah, I'm still staying at this hotel for a couple more days, so you'll see my face and recognize me. So, like, here's a five, here's a ten. But it's also the exemplary. Like, did you go the extra mile? Did you really try to help me out? Were you just over the top with customer service? Personally, I'm all about that. Like, I love doing that. I've. Even when I've had good experiences, like, but I remember when my wife and I were dating, we had this, like, phenomenal experience as this little bistro in Chicago. Just like, fantastic. They were newer. It was kind of a gamble. I was like, let's, let's date night. Let's go. Let's try this place out. And it was fantastic. And our server was just over the top. Even give us some free samples. So they were new, so they're trying to get like repeat customers, right? So she's like, hey, you, if you guys get this dessert, like, I'll bring you a little bit of this one so you can try it. Just because it's phenomenal and like, our chef makes it fresh every morning, blah, blah. It's like, fantastic. So at the end of the meeting or end of the dinner, I like, asked, hey, is your manager here? Had the manager come over. I just like, complimented her aggressively, like, in front of the manager's face and then left like a 40 tip because she just, like, made us feel so welcome. And, like, yeah, we went back because, like, she made the experience so good for us that, like, of course we're gonna go back and do repeat business. So I'm all about that personally. If I can do it in the moment, I'm bad about doing it after the fact.

Good stuff. I love it.

Yeah, I did see this as well. This is kind of related. This was a Layla Hormozi post. Oh, no. This was an Alex Hormozi post talking about lesson he has learned. Lessons he has learned from Layla. And this first one is something that I personally am going to try to work on. And it's related to this topic. He said, never stifle a generous impulse, whether it's a gift or praise the moment you think it, send it. I was like, I really like that. I think I'm very bad about that. I'm a big team guy and I'll be like, man, this team's great or this person's awesome, or they did such great work on this X, Y and Z thing. And then I forget about it. I don't forget that the work that was put in or whatever happened, but I forget to do something about it. So I'm going to try to get better about that. So I guess hold me accountable to that is never stifle a generous impulse. I like that. I think I'm very bad about that, to be honest.

Yeah, I think it's really important. This is something a few years ago I had to get better at. It's like just acknowledging the people that put in effort into things and like, recognizing it in the moment. Like, if I think it, I should say, like, hey, there are negative thoughts, I think, and those should be stifled and buried. But if there's a. If there's a positive one, you know, those should be brought to light.

Yeah, I see. And I don't know if Alex put these in order of importance or it wasn't ranking. They weren't like, numbered one through whatever. But the second one is actually kind of the opposite of that. It's that you never regret taking a night to sleep on an emotional response and assuming also kind of like a negative emotional response. So it's kind of like the. The balance of, like, hey, if you're feeling generous, if you're feeling supportive, if you want to praise someone on your team or that you work with, do it immediately. If you feel like there's some negative emotional response that's going to happen, Take some time to sleep on it. Never bad things. I like the kind of balance of, like, if. If there's something positive, act on it quick. If there's something potentially negative, take the time to kind of get the emotion out of it. I like that balance that he has, that approach there.

Yeah. For me, for negative things that I think I do two things. One is, I think, okay, taken to the extreme, this could be worse. So, like, like, this is bad, but, like, it could be way worse. And I played that out in my mind, so then it doesn't seem so bad. And then the. The other thing is, like, just, I'm not really good at putting things on ice because I stew over stuff, so it just constantly goes around my head. So. So for me, I always just try to, like, take extreme ownership. Like, what could I have done to prevent this from happening? And then I just try to blame myself because eventually we're very good at forgiving ourselves. Usually. Usually we're pretty good at forgiving ourselves. Like, mistakes usually, like, you know, character traits, issues. Sometimes people can have a harder time. But I'm pretty decent at forgiving myself. And so I. If I can just put it on myself, like, hey, they did that because I did this wrong. So, like, I was mad about something the other day and I was like, well, if I have given them more employees, more resources, more power, they probably could have solved the problem for me. So shame on me. So I just went to my budget removed. Do whatever you want.

I think it's funny that you say that, not to get into the psyche of Leave, but I think there's a difference between Entre, you being in the entrepreneurial role and me being in the operator role or the employee role. I think that's part of the reason this podcast works is there is that dynamic of the way you operate, the way I operate, very drastically different. I think as an entrepreneur, you almost have to be willing to forgive yourself because you are going to be moving fast. You are going to be delegating a lot. You are going to be especially your.

Rate and your a lot of mistakes making.

You're going to be making a lot of decisions that will lead potentially to a lot of mistakes. Now, the hope is that all those decisions end up being a net positive change. Right? So if it's 60, 40, you're making 100 decisions. 60 of them are right, 40 are incorrect. Keep making decisions because you're net positive. 10. Great. But I think for myself, I'm actually the opposite of that. I have a really Hard time forgiving myself, especially when it comes to, like, the professional world. Like, I beat myself up, especially when I make mistakes, like at Augusta, because I think I feel accountable to you. I feel accountable to the team and the people around me. And then, like, when I make decisions in my personal life, like commitments to other people, when it's, like, myself, I'm. I'm easy to forgive myself. I'm like, oh, man, I was going to mow the lawn yesterday, but I didn't. Whoops. Whatever. Not a big deal. I'll do it tomorrow. But when it's like, oh, I said I was gonna get that person this thing, or I was gonna go meet at this place or whatever, dude, I beat myself up on that stuff all the time, actually. I'm really bad about forgiving myself when the professional world and then when others are involved.

You're right. You're actually really right. Yeah, it's. It's interesting observation. I'm quite the opposite.

Yeah.

I just make so many mistakes. I've just learned I could do it. I can't dwell on it too long.

Yeah.

Because then it slows you down, but then effects, like, it's just impossible to live because it's so. Like, it's so in my head and I beat myself up so much. So, like, that's why I got to deal with my problems as fast as possible. And it's like, either I got to forgive myself, but, like, if it's someone else's problem, I'm going to absorb as much of a pain as I can myself and then just try to forgive myself. Like, you stink. You're so horrible. But we're moving on. Yeah.

So.

But you're right. Like, I. Monday, we'll probably talk about it. Like, the more recent one for you that I immediately thought of that you took very personally. I'm not gonna say it. We'll talk about after, and then we'll see. Talk about it?

I think I know what you're talking about, but we'll see.

Yeah. Yeah. It was like water off my back. I was like, hey, great move forward. Let's go. And then, like, to hear how much pain it caused you, it's like, oh, I get where he's coming from. And like, yeah, you know, I appreciate it. I really. I really do. Even, like, this morning, similar thing happened with one of the engineers. So I certainly appreciate it. You need both, I think. And I think if you were moving too quickly, super fast and didn't forgive, if you forgave yourself too easily, then, yeah, it would probably cause annoyance of the people that you're supposed to be doing that for. So that makes sense. So, yeah, it's good. Interesting observation.

Yeah. I think almost you and I are the opposite. I feel like in your personal life, I don't want to overstep. You might be less forgiving to yourself in your personal life. Like, you. You're like, I will go to the gym every single day of the week. Like, whether I'm sick, whether I'm tired, whether I have the time. Like, you. You requ. That of yourself. And I think you would have a harder time forgiving yourself in the personal aspect, but it's easier in, like, the business or with others involved. And I think I'm almost the opposite of that. So that's an interesting, interesting dynamic little. I don't know if that's left brain. Right.

Stew on stuff. Do you sit and stew and stuff? Like, personally, like, when you make mistakes or someone else makes a mistake, you don't really agree with something. Do you stew on it, or do you. Like, I need to talk about this. Or do you just, like, completely. You don't care?

I think it's the context that matters. I think if it's. Once again, if it's, like, professional, yeah, I stew on stuff. Like, if it's, like, I made a mistake, take it. Augusta. There's something professionally going on that, like, I can't fix immediately. Yeah, I stew on that. But when it's personal stuff, I don't know. Not as much. I've gotten better about it, I think. Much better about it. Like, my wife and I were having a conversation recently.

About. Well, I can't really. I don't want to, like, divulge too much. It wasn't about us, but it was just general relationship stuff. And I was just like, yeah, yeah, but, like, that doesn't matter. And she was like, yeah, but you can't say that. I was like, like. But why can't I say that, like, about us? Because if it doesn't matter to us, it doesn't matter to us. She's like, yeah, but you can't say that. And I'm like, but I can. And so it's like, it's just awkward finding that balance, like, very harmonious and very stoic. Like, if it doesn't matter to me, I can say it doesn't matter. It can matter to someone else. I'm not insulting their decision or the fact that it matters to them. I'll give some context. You know, we got our son. He's coming up on a year and a few months, which is crazy, dude. He's nine months old. And so obviously we've already been asked, like, are you guys gonna have a birthday party forever? And I'm just like, I don't. Like, I don't care. He's one. He's not gonna remember it. So do we have to. And, you know, she's like, well, what about, like, family and friends and people that want to see him? I'm like, they can see him on a random Tuesday. Like, they, like, it doesn't. So I'm not gonna get into it. You know, there's the psyche of Lee. It's just like, if it doesn't matter to me, it shouldn't have. Like, I shouldn't have to care if it matters to other people. Like, and if other people want to get upset, like, about my decisions, then, like, then I gotta get water off my back. So I've gotten a lot better about that to add some context.

Yeah, dude, 100 live life. It's the way to do it, bro. Like, we had. We did a similar thing because, like, we obviously got married where she lives in Alabama. Right. So, like, very few people could make out, make the trip from. From Washington. Yeah. So, like, there's that pressure, like, oh, you should definitely have something here. And, like. But I'm like, I don't want hundreds of people. Like, there'd be a lot of people. And so if we didn't open invite. So we're like, no. Like, we don't want to. We feel awkward. We don't want people bringing us gifts. We don't need a bunch of attention. We don't have to have a bunch of food that we would not want to eat. We don't want to see people that we don't really want to see. So we're not going to have it. And fortunately, I've been this way for long enough where people are like, okay, yeah, yeah.

So I'm getting more comfortable being that way, which is good. But even saying that, it's like, I shouldn't have to be comfortable, like, doing what I want with what I want to do. If the choices I want to make for my life and for my family to be do not objectively negatively impact other people, I shouldn't feel bad about making those decisions. So, like, if my wife and I agree, we don't want to host some big, obnoxious birthday party for our son that he won't remember, we shouldn't feel bad about saying no, we're not Hosting a birthday party. Right. So. But it's awkward, right? It's that social pressure. It's whatever you want to call it, making other people happy. It's like we're just trying to make the decisions that we feel is best for us in our family. So it's an awkward balance.

Let's be clear. That one one year old birthday party is 90% to prove to other young moms that that mom is a good mom. That's it.

Y. And like I see it every day 110 times over. So it doesn't matter. Like it doesn't matter to like, we don't have to prove that to anyone else. It matters to us. So yeah, you and I are on the same page at that. But you, you've been better about that longer than I have. I am getting more comfortable doing that. And just like this is how it's going to roll and like whether you want to be a part of it or not, totally fine. But that's how I'm gonna operate. So anyways.

And I'm willing to adhere by these, these rules. They're not going to get any contact whatsoever. Yeah, they're just gon out. That's how it works, bro.

Yeah. Yeah. I just, I just tell them like and subscribe now. We talked. I, I touched on it a little bit. We both touched on it with like the review. The review system. Nick then had a follow up question to okay, do you guys give reviews negative or positive? And then he was like how do you guys feel about tipping culture as a whole? So we already talked about it. We're both pretty comfortable. Sounds like giving tips when, when they're due, when we feel like they've gone above and beyond. Now how do you feel about like immediate tipping culture? Like counter service restaurants, right? Like oh yeah, you, you go up to the counter, you order your stuff and then they flip the screen. How about that?

I will still do it because of social pressure. I have not subscribed enough to be like zero if you ask. I haven't done that. I like the whole concept of if I'm sitting down I should pay a tip. I think that's maybe you brought that to me one time, maybe with someone else. But I still give a tip. Even if I'm doing a drive through, I still give a tip. I have not come to the social point where I don't care about what the waiter or waitress or whoever is serving me thanks drinks. So I'm always gonna give like at least 10. Even, even if it's through. Drive through. You gotta start there.

So, yeah, I'm guilty of that. That social obligation, for sure.

Yeah. I quick service restaurants. If I go up in an order and everything, I'll do the minimum. So whatever the minimum is, usually it's like 15. Nowadays, some of them, it's already bumping up like 18, 20. And I'm like, okay, that's an aggressive minimum.

No, dude, when I see the minimum is 25, like, bro, we are pushing it. Like, at the barber, I'll give the max, and then that's like, there you go.

Yeah, yeah. So I usually just go minimum. Barbara, I go middle. Barbara, I go middle. It's like, all right, let's just. Right in the middle. That's happy.

You know, I told my barber he needs to increase his. Because I'm like, dude, okay, so let's just say. Say it's 30 bucks. A 10% tip doesn't do anything. And everyone's gonna start at five bucks. Like, I change the percentage to dollars. Just do like 5, 10, and $15, because that makes more sense. And you'll get higher percentages. So he changed it. I'm like, let's see.

And I would do 10. I would do $10 over 20%, which would be $6, right?

Yes.

I would see the 10, and I'd be like, yeah, 10. That's fair. But 20% feels like, oh, it's kind of a lot. So vote.

This is the key. Low ticket items, you want to go with dollars. High ticket items, you want to go percent.

That's. Yeah, that's smart. So basically, yeah, okay. Okay, cool.

Yeah, yeah.

So this is a sticking point that I have. I have not bought into. I will not tip if it's quick service restaurants. If I'm going to the counter, I'll still give them the minimum. Drive through, same thing. Still give them the minimum, still give them a dollar. Whatever it is. If I'm getting a takeout order, I am putting down zero so fast. I called in, I placed my order, I walked into the restaurant, I grabbed the order, I walked out of the restaurant. I'm sorry. All you had to do was box it. I'm just being honest. Like, here's the thing.

From the business's perspective, they don't make as much on those because 30% goes to Uber Eats, Grubhub, Etc.

No, no, I'm saying I've. I'm the one picking up the. Like, I call the restaurant. I'm like, hey, I wanted to go. And I personally pick it up. I personally Pick it up. I'm not giving anything.

Yeah, it's valid because you're also like, part baked into any restaurant is like the cost of real estate. And so if I'm not taking up real estate, I don't think I should have to pay for it. So I think that's a valid. I just don't ever take out. I hate takeout. Dude, you mentioned it before. I don't know how you do take up. It doesn't make any sense, dude. Takeout doesn't make no sense. I'm paying inside. Inside the meal. I am paying for the experience. And so I'm not going to go get great food from a great establishment where half of the cost is the real estate and the fixed expenses and not participate in the environment of the restaurant.

But. But if you just have like a great meal, like a great comfort food here, I'll blow your mind. Every. Every Thursday of training. I return our rental van, right? Sarah and I have a standing to go order. We get. Because we don't have one. They're. They're bringing one to where we live. No free ads on rice. Great Thai restaurant in Bellingham. I always pick up a to go order Thursday night and I bring it home because it's. Because it's like 30 minutes from our house. So I, I grab it, I bring it home. Fantastic.

Yeah.

Thai makes sense.

Yeah.

But in general, like, even like on rice, like, it's a decent environment. Here's a fish tank there.

Yeah, it's a cool spot. But like, but like, I don't. I don't care about the fish tank. I just want really, really good Thai food.

That's all.

That's what I'm here for.

Yeah, we can agree to disagree on this one. I don't. I. I do not adhere to takeout. Especially if I go there. I have to go there. Why don't just call ahead, like, hey, I want pre order. I'll eat it there.

I want them to wash the dishes. I want that. Like, that's part of the meal.

Yeah, but I'm Styrofoam box. But this specific example is I'm getting it on the way home. So it's like a perfect, like, hey, I'm doing something. I'm grabbing on the way home. Come home.

This is the truth.

Here's.

You're paying the husband premium. Let's just be honest. You're paying the husband premium and you're willing to take it on because you're willing to pay the extra in order to be able to show up and be like, I got you. Let's just be honest. I got you.

Yeah, it plays well. And honestly, I love their food, and I would. I. I don't know. There's something. See, here's where you and I disagree. There's something about. I like getting good food and then just bringing it home. It's like, I didn't make the food. I don't have dirty dishes. Like, I just get to eat it and then throw it away. So that's. That's my two.

You still get. You still get that hunter gatherer type, like, hit of dopamine. Like, you're bringing home the bacon.

Literally.

Let's go.

Anyways, yeah, pro tip, actually, the dish I get. This is so just for us, but anyone coming to training at Augusta, the Barkley on rice has, like, a pork belly one. You would love it. It's phenomenal. It's like a. It's like a Thai pork belly noodle dish. Oh, amazing. Anyways, all right, any now financial advice for the people? We could probably wrap it up right there.

I do, I do, I do now. Now that I'm married, I can give this one, so. Oh, it's a really good app. It's called Paired P A I R E D. Ryan Payne sent me a screenshot months ago, and I'm like, hey, just asking, what app is that? And he didn't know at the time I was dating. So we've used it for months. It's really good. Highly recommend it every day. It'll spend. You'll spend, like, three to five minutes, like, doing quizzes, games. I put my story the other day because I got five out of five on the quiz. Let's go. But I highly recommend anyone that's in a relationship.

That's fantastic. I love that. Well, my financial advice actually kind of organically came up in this episode, and it was going to be that Alex Hormozi knowledge that he learned from Layla, which is never stifle a generous impulse. So I'm going to personally get better at that. I think if. If everyone in the world did that, get all cozy and fuzzy with Lee, it'd just be a better place if we all were like, hey, let's not generate. Let's not stifle our generous impulses or compliments or ways we can praise other people. It just make us all a little bit better, make us all a little bit happier. So I'm trying to be better.

Yeah. Maybe that generous impulse when you have 0% tip on that next takeout.

Order.

Yeah. No, that's different. That's different. I'm doing the work. I'm gathering. I'm hunting and gathering. That's what I'll tell them. Alrighty. That's the pod. Like and subscribe.