This content was created by Mike Andes. This content was uploaded by Mike Andes. This is a YouTube video titled "HANK HILL & Peggy called in the other day.. #kingofthehill #oldpeople #customerservice #mikeandes" containing a conversation from April 11, 2023, involving Hank Hill, Peggy, and Mike Andes discussing a billing issue and scheduling a service, with a third speaker assisting in resolving the email communication problem.
We have several bank accounts. What? I mean, we're not losers. We're going to pay.
You pay the bill. I'll pay the bill when it's done.
Hey, if you don't want to do it, if you don't want to do it, then let us know somebody else that would do it. Ridiculous. I just hope they come and do a good job because what you're putting people through, it's like their million dollar cleanup there. They do million dollar work. We have good money, cash, whatever.
You want to do it, I need to know when we're going to do it or talk to somebody. Give you help me. I'm gonna. Nobody's contacted me or called me. I got the credit card deal email, but that's the only one I got.
Okay, yeah, I can read off the other one. It looks like it was sent as well. Maybe it's in a spam folder.
I'm not really sure. I'm sorry, you're wrong. You're wrong. I'm. I'm wrong. You did send it. I'm sorry, my mistake.
No, no, that's completely.
Okay, well, okay, we'll just leave it scheduled and I'll be in touch with you later. Okay, here's just.
A very small cut of a 20 minute long phone call. This customer accepted the quote, put their credit card on file, but they simply just missed the other email that told them that we're going to be there in two days.
