Mike Andes discusses charging $60 an hour per person when grass is over six inches tall. A customer wasn't happy with the rate, but the crew stands by their per-man, per-minute pricing model.
A dollar a minute per man.
If the grass is over six inches.
A dollar a minute a man.
Is that what you charge? Is that what you're saying?
If your grass is over six inches, yeah.
This customer had a big problem with the fact that we're charging a dollar per minute per man. That's $60 an hour. By the time you have mowers and trucks and trailers and you pay for labor and taxes and overhead, there's not a lot in there. And furthermore, the reason we do the dollar per minute per man on the first visit only is because the price is given over the phone. So. So if the lawn is way overgrown, just that first visit will be the dollar per minute per man. After that is it set price using the square footage of the property.
