Mike Andes argues that a production manager's effectiveness should be judged by their team's success and observable team behaviors (attendance, uniforms, care for the business). He frames team performance and culture as the primary success metrics for leaders, and raises the follow-up question whether the manager was properly enabled—i.e., given clear expectations and the success metrics they are being measured against.
Whether or not a production manager effective at a job is not whether or not someone can, they can yell at someone, not whether or not they can have a hard meeting with someone. It's what is the success of their team? The success of your, of your team determines the success of the leader. And so if the current leadership, the culture is degraded, people are showing up late, they're not wearing their uniform, there's a bunch of just low care for the business. That is the success metric side, which I'm going to measure the manager. Then the next question because, well, have I not set them up correctly to make sure they can do that? Have I not actually told them what they should be doing and what success metrics I am actually tracking? Stacking.
