A short promotional/persuasive YouTube presentation (by Mike Andes) arguing that instant quote forms are valuable for service businesses. The speaker uses an anecdote about a high-net-worth client who found in-person estimates prohibitively time-consuming and would pay three times as much to complete setup online; the anecdote supports implementing online quotes that capture payment details and enable automations (noted as coming to "Home Works" in 2026).
Chapters
The best customers love instant quote forms. Your worst customers want to talk to you in person about everything. So there was this person I was talking to, very high net worth, I live out in Texas. And she said that when she was trying to get someone set up for her janitorial service, she said she literally got so frustrated trying to get someone to do the work for them at their really nice house. And she said it cost me more in my time to leave the office one time, go to my house, meet with someone as an estimate and come back to the office. It cost me more in time there and like my value than the entire year's worth of janitorial service. She said I would be willing to pay three times as much for this janitorial service if I could just go to their website and pay for it and get them to set up. That's what an instant quote form does. All their credit card information, you don't have to call them for their card, none of that, it's all baked in. It all brings the customer data over, will let you know that the extra was accepted and and bam. You can put them into automations. They have a card and file, you have a deposit paid. We're rocking and rolling instant quote forms coming in 2026 to Home Works.
