A short transcript excerpt from a YouTube video where the speaker (referencing Kevin) recalls a difficult day when employees were lost, describes the emotional impact (feeling 'rug pulled'), and reflects that working in an employee's role for a day revealed how essential that person's work was. The passage frames the event as painful but ultimately instructive for business practices around staffing and empathy.
I remember the day it happened and waking up and like, man, Kevin is a bad mood this morning. Yeah. That day, I mean, it just. It feels terrible, right? It feels like you get rug pulled. At the time, it was very devastating. And I think every business kind of needs to go through those cycles where if you just stay fat, you just keep adding people and you never really put yourself in their shoes. Like work, work someone's job for a day and see how much actually, you know, that need is for that person. Boy, that was so eye opening. It was really incredible. So a lot of good things came out of that.
