46:34

Episode of the YouTube/podcast series featuring Mike Andes and Lee Park ("Mike Tells ALL: Car Wreck Edition - Episode 031", Jun 27, 2023). Major threads: a company truck was driven by a newly relocated general manager, crashed within roughly half a mile from his apartment (driver at fault); the team triaged the damage, towed the vehicle, and rapidly reorganized staffing (GM reassignment to reduce commute; new GM hired/promoted same night). The hosts discuss decision speed vs. stability, stress responses to operational fires (Mike rates the stress ~6/10), and the human responsibility when employees relocate for work. They also review product updates for Copilot (AI email writing, calendar budget-hours auto-calculation, RingCentral integration, multi-user command center, marketplace, price matrices/job-costing), media strategy (challenge series, vlogs from franchisees, plans to broaden reach beyond lawn care), and an upcoming book by Liz (operator-focused manual). Tone is candid, pragmatic, and focused on operations and media planning.

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