Mike AndesFounder, Augusta Lawn Care and Homeworks · Founder of Homeworks and Augusta Lawn Care

No Email or Card? 📧 💳 No Service #customerservice #covid19

13 Nov 2024 · 0 min

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0:21

Short excerpt from a YouTube video by Mike Andes arguing that customers must have an email address and a credit card on file. Andes says he will not accept paper checks or other outdated payment methods, joking about sending a telegraph or finding checks blown into a neighbor's yard, and states he would refuse customers without email or card.

If someone says they don't have an email address and have no credit card to put on file, honestly, they would have died during COVID If they don't have an email, if they don't have a credit card, I don't want them as a customer because I'm not going to send you a telegraph in order to be able to get your invoice paid. I'm not going to take a check slipped underneath your front door mat. When it's windy, it ends up in Mr. Jones yard down the street. I'm just not going to deal with it.