Mike AndesFounder, Augusta Lawn Care and Homeworks · Founder of Homeworks and Augusta Lawn Care

Personal drama always becomes business drama

2 Sept 2026 · 1 min

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In this brief commentary, Mike Andes critiques a small business whose profit margins have plummeted from about 20% to 7% and whose growth has stalled. He attributes the decline to the owner, Dylan, diverting focus toward opening additional locations and dealing with personal matters. This distraction caused a lapse in leadership, leading to the departure of the first general manager and creating a feedback loop where personal drama fuels business problems. Andes emphasizes the need to resolve personal issues while maintaining operational stability and retaining key management.

Chapters

The problem is the trajectory of this business is really bad. You've gone from 20% margin down to 7% margin and you're not really growing. He's taken his eye off the ball with the second location, thinking about a third location, and more importantly, the personal stuff. And so I just, I need to get through the personal stuff and keep maintaining the business, keep his general manager. I also would imagine that first GM dropped out in part because Dylan took his eye off the ball and stopped managing him well because of all the personal drama. So the personal drama always becomes business drama, unfortunately.