Mike Andes says leaders must set the mission and strategy first, then let teams execute tactics within those bounds. Scott needs to trust Evander to run field operations without hovering, while Evander trusts Scott's customer focus instead of chasing random jobs.
As the leader, I don't just bend to whatever my team wants. Like, oh, they want to do residential jobs. Great, we're doing residential jobs. Oh, we're going to do door hangers. We're doing door hangers. No, here's the strategy for the business. Here's why it exists. Here's the mission. And you got to fit within these parameters. But I then give them autonomy to do it. I want to have clarity. Like, you will get out of the field when that division is big enough. Correct. To get that big enough, we need clarity for the customer to get more leads so you can sell more. Right. And eventually you will be out of the field because you'll have multiple crews at massive job sites. Correct. Scott's got to let go and let Evander do his thing out in the field and not jump in with the contractors. Evander's got to trust that Scott knows what he's doing in terms of focusing on the ideal customer profile and not letting him do random stuff inside the business that would hurt everybody.
