Mike AndesFounder, Augusta Lawn Care and Homeworks · Founder of Homeworks and Augusta Lawn Care

The DEATH of in person estimates😵

21 Mar 2023 · 0 min

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Short excerpt from a YouTube video "The DEATH of in person estimates😵" (creator: Mike Andes). The transcript shows a customer inquiry about whether a person will come meet to provide an estimate. The company (SPEAKER B) explains they typically do a "drive-by" estimate based on a verbal description (weeding, trimming, flower beds) and that the estimator usually does not need to meet in person, though an in-person check can be arranged if it makes the customer more comfortable. The exchange also briefly mentions scheduling/availability.

She wanted to.
Get an estimate on how much you all would charge. Will he come by and meet with us so we can show him what we want done? Or typically.
We just schedule a drive by. I give him a description of what you're looking to have done. So like weeding in the flower beds, trimming the flowers in this plants back that are in the flower beds. And he's really good at what he does, so he typically doesn't need to meet with you. But if it would make you feel more comfortable, I can take a look and see what he has. In the way of availability, we avoid.
In person estimates as much as possible. We try to do either drive by estimates or estimates over the phone using square footage from a satellite image so that way the customer doesn't have to be there, it doesn't disrupt their day, and we get the estimate to the client faster. Also, as a contractor, it allows us to be more efficient and flexible with our schedule because we're not showing up to properties and waiting for the customer if they're not home.