The “Fixed Income” Customer
6 Apr 2025 · 1 min

0:31
Mike Andes works with a customer on a tight budget. He offers two ways forward: cut the backyard work, or take 15% off if they shift the project two months into the off-season.

Mike Andes works with a customer on a tight budget. He offers two ways forward: cut the backyard work, or take 15% off if they shift the project two months into the off-season.
Yeah. We're on a fixed income, so we're not going to be able to move forward with the project. So we're going to have to decline the estimate. Look, I don't really care. What do you want me to do, give you the estimate for free? I've got to pay my employees. I got to buy materials. So take it or leave it. Ah, okay. So it is a price issue. So if your budget is a little bit lower, what I can do is we can remove the backyard portion of the project and get that done a little bit later once your budget affords. Or another option is we do have a 15% discount if you move the project forward into our off season. So in about two months from now. Does that work?