This transcript is from a YouTube video by Mike Andes ("We Evicted the Squatters! [$30,000+ in Damages]") describing recent property-management activities. It opens with crew logistics (mowing guidance and appreciation), then covers a Service Autopilot automation outage that disrupted operations. The main content is a Cedar Park property tour: Mike owns six of ten units (three duplexes) there, describing exterior paint and fixture upgrades and an interior rehab cycle where vacated units receive new paint, LVP or carpet, countertops, faucets and doors. He contrasts a heavy hoarder/drug-damaged unit (rehab ~$20–25k) with a more typical vacancy undergoing a $15–$20k remodel, and states current rents at ~$1,500 aiming for $1,800 monthly. He also notes some units are under-rented by $300–$400/month and that nearby lots will be redeveloped in ~6 months.
Questions this video answers
Six of his ten real estate units at Cedar Park.
Three duplexes.
About $15,000 to $20,000.
About $20,000 to $25,000.
Currently about $1,500 per month; target $1,800 per month.
Chapters
A couple things I wanted to go over. Francisco brought up a really good point with me on Friday that he wasn't sure about how far down they're supposed to get initial overgrown mows. So ideally we want to get it down to like 3 inches or less if we can.
So just keep that in mind. Overall though, really good last week. Thank you to everyone that came out Friday.
That's my moment of appreciation or do you already have one?
I have one, but you go. My moment of appreciation for everyone was out to like, I don't know, eight.
Or nine o' clock on Friday, getting.
That planting job done. So thank you for that. I appreciate it.
I don't even know what the story is behind that, but thank you.
I think it was probably partly because.
Frank left a hole on that one. So thank you for filling in.
I appreciate it. Awesome. Thanks guys. Enjoy the sunshine this week. Let's go.
What's the update?
The update is that it's escalated to an automation expert and they will get back to me in 24 hours and I reiterated it three times. This is extremely important. In times they will call me or they will email me.
So it seems like some of them are working and some of them are not.
That's what it looked like when I, when we were reviewing the emails. I mean you already showed me this, but this is like they did it on purpose.
I think there's just a mistake in.
That is that when a calendar event is completed it's not marking the ticket as complete. I think that's just a mistake on their end and therefore the trigger automation is not being triggered.
So what's the point of that animation then? What's the point of having a calendar event created based on an automation that you can't even do within an account? What's the point of that improvement if you can't even create a calendar event without creating a ticket?
Because they want to keep everything under tickets and they have different categories.
Alright, sorry.
Happy Monday.
Unfortunately our software provider service autopilot created an update over the weekend and they have a glitch of some sort on their automations which basically puts command center alerts because everything at command center runs on automations so we're having to do a bunch of stuff manually so it's horrible. Cuz Monday is already busy as it is with the phones ringing off the hook and now we're stuck trying to figure out a workaround in the next 24 hours to get the automations working. So what used to be what I thought was going to Be a nice flexible day to get lots of stuff done. Is going to be ruined.
So on Friday night, 12 o' clock service autopilot got updated. They messed up something on the automations. The downside is now our automations were not triggered for estimates that were completed because what happened is calendar events were completed but did not make close the ticket. And that's when our automation is triggered from them to let us know we need to go do work.
Awesome.
All right, good luck out there.
Physical military, like they would come and ask the neighbors for band aids and food and like, but they didn't do anything. I was so ticked man. I was like forget my rent. I want these kids not to be injured.
Okay. This is like I'm scared.
Why? I don't know, dude. Oh no, he's not like that. He's not like malicious, he's just like strange.
Like a child to be user.
No, no, not him. He's not the one who was cutting them and everything. The ones who, the people, the meth people. They were. Oh, I was just saying in general like tshs man, they don't do anything right now.
All right, so we're at Cedar park right now. This is where I have six of my 10 real estate units that we rented out. And right now at this property we have three duplexes. So I own all these buildings besides the peach colored one in the background when we first bought them, they're like red and green and yellow and these random colors. So we painted everything in the exterior, changed out the light fixtures on the exterior and basically as tenants have been moving out, we've been upgrading the inside paint, flooring, just the basic, you know, faucets, all the rest of it. And then upgrading the rents and getting better tenants inside. So with the victim war tournament really has hurt our ability to get new tenants in and raise the rents. But as people haven't gone been getting out, we rehab it inside and spend about 15 to $25,000 on that and then get new tenants inside. So the one across the way behind me there is the, the one that we just had to get out. The hoarders who were previously dealing drugs in the whole nine yards. It took us like eight months to get them out. No, probably more than that. They owed us like a whopping like two $20,000 worth of damages and plus 10,000. It was crazy. But at the end of the day we got them out, finally got all their junk out and rehabbed that entire unit. So the one I'm going to show you today Is not the hoarder's house. I'm going to show you some pictures of that one right here.
But the one I'm showing you today is just a regular. Someone moved out. And then we are going to go ahead and just, you know, put new carpet paint and countertops and faucets and all the rest of it and then put new tenants inside. So right now these are renting out for about $1,500 per month. We're gonna be trying to get up to about eighteen hundred dollars per month and then they pay all their utilities and all the rest of it. So just slowly trying to upgrade the whole. The whole kind of neighborhood here. Next door is in a vacant house right now. It's completely. And that one's going to get leveled, though, and put some really nice units in the next six months or so. So my hope is that this whole neighborhood kind of improves and that over time the value of these properties go up substantially as we increase the rents. So come along for the ride.
Maintenance.
Yeah, I'm just like, what? Give me a second. Let me look around before I start filming and have no idea what I'm talking about.
All right, we're inside the unit now. It's a three bedroom, two bath. And this is about. It's kind of like halfway through rehab. So this is going to get completely brand new countertops. There's a lot of the chipping going on and dents kind of like all the laminates being coming off. So we put brand new quartz on all of these. And so what we're doing with these six units here that we have at Cedar park is basically, as they become vacant, we just completely overhaul them. And so whether it be this one that was. Is our third remodel of the six units. The previous one was the pictures you saw beforehand. And this is going to look completely different. We're going to have obviously new countertops. We have new features and everything. What we try to change out is the stuff that people touch. So whether it be something like a nozzle for water or knobs for cabinets. But there's a downstairs pretty standard three bedroom, two bath. This rents for. It's going to rent for 1800, right? It was in the past. It was 1500. We'll rent this out for $1800. You can see here, they've already taken out all the carpet. We just finished the painting last week. That's been the kind of the big thing that's already been completed on this one is just all interior paint. So there Was just a lot of like marks everywhere and had been like, these units aren't old. They were built in 2008, I believe. 2008, 2009. So not super old, but they've just been not taken care of. The previous owners did not take care of them very much, but they just needed some love. So paint we got carpeting still go in. The luxury vinyl plank LVP is already down in most the areas, but this one's not too bad. This is not as bad as the rehab we did before across the street, which I can show you outside this window. That unit over there was the one that was really, really bad that we had to kick the people out. And they were hoarders in there and we had a whole bunch of junk. So those pictures you saw earlier from that unit. But this unit hasn't been. Hasn't been as bad. We got the luxury vinyl plank replacing the carpet. We painted everything. And what you can see, for example, like, I don't know if someone was mad or they bonked their head in the middle of the night, but damaged the door. So we gotta change out the doors and just put some better quality stuff on, Better quality finishes. But that's basically it here. This is the three bedrooms upstairs. These aren't super big necessarily, but once we get the carpet down, it'll look a lot nicer in here. What we do is we restain these two as well, because this get damaged from the sunlight. So this one, I think all in this rehab is going to be about 15 to $20,000. A complete rehab, like a remodel that we had to do on the hoarder's house cost us about 20 to $25,000. So I'll make sure we get another video later on, hopefully in a couple weeks when this is completely finished and right before we get tenants and stuff inside. So hopefully that was helpful. And we have six here. Like I said, as the tenants move out, we. We do like, just not lipstick. Like we try to do carpet countertops, things that they touch a painting. And then we try to, you know, raise the rents. Right now it's eviction war term. We haven't been able to raise rents, but all of these are probably three to four hundred dollars per month under rented. And so as people move out, we'll be able to put new tents in.
