A short YouTube clip by Mike Andes about Augusta Lawn Care’s online reputation. Mike notes that the company receives one or two strongly negative calls per day which amplify on social media, and he presents a positive customer testimonial from Jackie (Martinez, Georgia) who praises the company’s pride in their work after years of service.
We get about one or two really bad negative calls every single day out of thousands that come into Augusta Lawn Care. However, the negative ones are the ones that take off well on social media. And people think that that's all we get, is bad, unhappy people. We must be a horrible business. Well, here's an example of a customer that's very happy and actually left a video testimonial about Augusta Lawn Care.
Good morning. I want to give a big shout out to Augusta Lawn Care Services. I'm from Martinez, Georgia. My name is Jackie. They've been doing my lawn for years. And what I love so much about them is the pride that they have in their work. They've use them. You got to try it. Have a great day.
