Mike Andes warns about businesses that depend heavily on the owner's specific skills and presence. Using his personal anecdote of literally being "hit by a bus," he highlights the risk when no systems exist to allow work to proceed efficiently and profitably without the owner; he notes he was fortunate to have great people but implies systems are still necessary.
What happens in your business when the things that you are so good at and that everything in the business hinges on your ability to do them? What happens when you can't do them? You say, well, no, that's not going to happen. I'm committed to this business. I'm not going anywhere. But what happens when you do literally like I did, got hit by a bus. And there's no fundamental system that allows work to come in and be done in an efficient manner at a profitable rate without you being involved somehow. And I was very fortunate to have great people, but.
