A short spoken excerpt by Mike Andes arguing that a visible, present manager is essential to maintain team standards. He warns that when leadership is absent or not clearly evident, subcultures and uneven standards form (lateness, improper uniform, equipment damage), which can lead to mutinies or mass departures.
I think that the manager should be the first one to the shop and the last one to leave. There needs to be a clear leader, and if that leader is not very evident to the team, they'll start creating subcultures and different crews, and all of a sudden there's different standards and some people show up late and some people don't wear a uniform and some people damage the equipment. And if you start having these subcultures, that's when all of a sudden you have mutinies or you have just whole segments of the team just leave all of a sudden.
